Turtle Beach Resort - Mermaid Beach

2346 Gold Coast Highway, Mermaid Beach, Australia  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Turtle Beach Resort - Mermaid Beach

 Free Wi-Fi

Free Wi-Fi in rooms

 Parking

Paid parking

 24-Hour

24-hour reception

 Check-in/Check-out

Early check-in/-out

 Swimming Pool

Outdoor swimming pool

 Fitness/Gym

Fitness center

 Sports activities

Water slides

Tennis court

Mini golf

 Spa and relaxation

Spa & wellness center

Jacuzzi

Overview

Turtle Beach Resort is a 4-star hotel offering mini golf and tennis for active rest and therapeutic massage, a sauna and a hot tub for relaxation.

Major Mermaid Beach sights, such as Cod Hole, Kurrawa Beach and Gold Coast Convention and Exhibition Centre are located nearby. 10 minutes' drive from Broadbeach.

Quick access to a theme park, shopping centers and casinos is provided.

A short drive from Coolangatta/Gold Coast airport.

Rooms

The hotel provides guests with 600 rooms including Standard Three-Bedroom Apartment, Superior Two-Bedroom Apartment and Two-Bedroom Apartment that offer a laptop-size safe, a private balcony, satellite TV, a living area and individual climate control. They are equipped with a washing machine, a fridge and a microwave.

Eat

Breakfast is served in the restaurant each morning. The a la carte restaurant provides delicious meals. Non-alcoholic drinks, barbecue and pizza are available at the lounge bar.

A full breakfast is served and charges are applicable. 

Services

Aside from ironing service, dry cleaning and ticket service, guests can also make use of a safe deposit box, a cash machine and a luggage storage.

Relax

For children a pool, cribs and a game room are available.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Free public parking is possible on site.

Number of rooms   600.

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Facilities

General

  • Free Wi-Fi
  • Paid parking
  • Early check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Safe deposit box
  • No pets allowed
  • Lobby
  • Coffee shop
  • ATM/Cash machine
  • Luggage storage
  • No elevators

Activities

  • Mini golf
  • Tennis

Services

  • Paid airport shuttle
  • Paid city shuttle
  • Self-service laundry
  • Free aquapark access
  • Grocery shopping service
  • Tours/Ticket assistance

Dining facilities

  • Paid breakfast
  • Restaurant
  • Snack bar

Children's facilities

  • Paid cribs/Baby cots (on request)
  • Paid babysitting/Child services
  • Children's play area
  • Children's pool
  • Water slides
  • Video games
  • Paid kids club

Leisure facilities

  • Outdoor swimming pool
  • Outdoor tennis court
  • Fitness center
  • Spa & wellness center
  • Jacuzzi
  • Sauna
  • Shiatsu massage
  • BBQ facilities
  • Sun terrace
  • Garden area

Room facilities

  • Free Wi-Fi in rooms
  • Individual air conditioning
  • Heating
  • Paid in-room safe
  • Kettle
  • Sitting area
  • Dressing area
  • Balcony
  • Rollaway/Extra bed
  • Ironing facilities
  • Fan/Extractor

Bathroom

  • Private bathroom
  • Bath/Shower
  • Washing machine
  • Hair dryer

Kitchen facilities

  • Kitchen
  • Microwave
  • Refrigerator
  • Cooking hob
  • Dishwasher
  • Cookware/Kitchen utensils

Media

  • Paid movies/Video
  • Flat-screen TV
  • Cable/Satellite television
  • Telephone
  • AM/FM alarm clock

Policies

Check-In

  • from  2 pm

Check-Out

  • until 07:00-10:00 hours

Children and extra beds

  • All children under the age of 2 may stay at the price of AUD 9 per person per night in a crib. 
  • All children under the age of 12 may stay at the price of AUD 42 per person per night in an extra bed. 
  • Maximum capacity of extra beds in a room is 1. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Turtle Beach Resort - Mermaid Beach Mermaid Beach location
Show big map »

Hotel Address:

2346 Gold Coast Highway, Mermaid Beach, Australia

Get directions
City Center
  • Mermaid Beach
    300 m
Airports
Restaurants
  • Jungle Sushi (cuisine: Japanese)
    90 m
  • Mandarin Court (cuisine: Chinese)
    140 m
Beaches
  • Kurrawa Beach
    2.4km
Hotel information
  • Check-In:
    from  2 pm
  • Check-Out:
    until 07:00-10:00 hours
  • Number of rooms:
    600

Hotel Awards

AustralianHOTEL AWARDSHighly RecommendedMermaid BeachTurtle Beach Resort

According to guest reviews, the hotel has been rated as
Best Design Hotels in Australia

Use Badge

Rooms and availability

Turtle Beach Resort Two-Bedroom ApartmentTurtle Beach Resort Two-Bedroom ApartmentTurtle Beach Resort Two-Bedroom Apartment
Two-Bedroom Apartment
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Turtle Beach Resort Standard Three-Bedroom ApartmentTurtle Beach Resort Standard Three-Bedroom ApartmentTurtle Beach Resort Standard Three-Bedroom Apartment
Standard Three-Bedroom Apartment
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Room facilities
    Turtle Beach Resort Superior Two-Bedroom ApartmentTurtle Beach Resort Superior Two-Bedroom ApartmentTurtle Beach Resort Superior Two-Bedroom Apartment
    Superior Two-Bedroom Apartment
    Check Prices
    • Air conditioning
    — Less information+ More information
    Room facilities

      How to reach hotel

      hotel Turtle Beach Resort - Mermaid Beach Mermaid Beach location
      Show big map »

      Hotel Address:

      2346 Gold Coast Highway, Mermaid Beach, Australia

      Get directions
      City Center
      • Mermaid Beach
        300 m
      Airports
      Restaurants
      • Jungle Sushi (cuisine: Japanese)
        90 m
      • Mandarin Court (cuisine: Chinese)
        140 m
      Beaches
      • Kurrawa Beach
        2.4km
      Hotel information
      • Check-In:
        from  2 pm
      • Check-Out:
        until 07:00-10:00 hours
      • Number of rooms:
        600

      Hotel Awards

      AustralianHOTEL AWARDSHighly RecommendedMermaid BeachTurtle Beach Resort

      According to guest reviews, the hotel has been rated as
      Best Design Hotels in Australia

      Use Badge

      Turtle Beach Resort Location

      Legend
      • Current hotel
      • Hotels nearby
      • Airports
      • Underground stations
      • Train stations
      • Parks
      • Tourist attractions
      • Museums
      • Convention centers
      • Stadiums
      • Food and meals
      • General

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      What's nearby

      Popular areas

      • City Center - 300 m

      Local Attractions

      • Kurrawa Beach - 2.4km
        Broadbeach, QueenslandAustralia
      • Cod Hole - 2.7km
        Lizard Island, QueenslandAustralia
      • Burleigh Heads Beach - 4.6km
        Burleigh Heads, QueenslandAustralia
      • The Oasis Shopping Centre - 2.4km
        Victoria Avenue, Broadbeach
      • The Village Markets - 3.7km
        Burleigh Heads State School, Burleigh Heads

      Near the hotel

      • Putt Putt Golf - 850 m
        2492 Gold Coast Highway, Mermaid Beach

        Restaurants Nearby

        • Jungle Sushi - 90 m

          Address: 8/2375 Gold Coast Highway

          77% likes this, based on 23 reviews
          Cuisine: Japanese

        • Jimmy's Kitchen - 150 m

          Address: 2378 Gold Coast Highway
          Phone: 0755725622

          71% likes this, based on 43 reviews
          Cuisine: Chinese

        • Tokiya - 220 m

          Address: 2396 Gold Coast Hwy

          80% likes this, based on 29 reviews
          Cuisine: French, Japanese

        • Mandarin Court - 140 m

          Address: 2374 Gold Coast Hwy
          Phone: (07) 5572 3333

          52% likes this, based on 93 reviews
          Cuisine: Chinese

        • Baan Pong Thai - 140 m

          Address: 2376 Gold Coast Highway
          Phone: (07) 5572 3441

          83% likes this, based on 19 reviews
          Cuisine: Thai, Asian

        Hotel information
        • Check-In:
          from  2 pm
        • Check-Out:
          until 07:00-10:00 hours
        • Number of rooms:
          600

        Hotel Awards

        AustralianHOTEL AWARDSHighly RecommendedMermaid BeachTurtle Beach Resort

        According to guest reviews, the hotel has been rated as
        Best Design Hotels in Australia

        Use Badge

        Turtle Beach Resort Reviews

        Guest reviews are submitted by our customers after their stay at Turtle Beach Resort

        Individual guest reviews

        • Family with children
          6.2

          Swimming pools, mini golf

          The rooms were very sparse and no extra towels, bedding or soap. This gave the impression of a budget hotel which was a shame. The menu in the restaurant was very limited.

        • Family with children
          8.2

          Location of our ground floor unit, easy access for kids

          Being charged for late check out in an off peak season

        • Family with children
          6.2

          Close to everything great pools and perfect for children

          Room was not as clean as would like them to be carpet was very dirty if you had bare feet they ended up black.Chairs need a good clean and smelt musty, beds very uncomfortable.

        • Family with children
          8.2

          The staff were excellent and booked all our activities for us. Would stay there again. Definately first choice for location and family orientated. Woul be better if they had a family styled resturant that catered across the board.

        • Group of friends
          9.6

          Tbe facilities were excelent and the rooms were so nice and quiet.

          There was nothing that i or the other 3 people who stayed didnt like.

        • Family with children
          7.8

          Our family of ten stayed in three different types of accommodation - a 2 bedroomed apartment, a 1 bedroomed apartment and a 3 bedroomed townhouse. All were excellent. I was particularly pleased with the size of the townhouse, much larger than I had expected, and excellent facilities. The outside areas were were clean. Excellent bbq facilities. Several small pool areas and a pool area specifically for adults only. Other facilities included tennis courts, mini golf and a small cinema.

          Although there are some shops close to the complex the nearest big supermarket is some distance away. We didn't have our own transport so would have had to rely on public transport which wasn't particularly cheap. We arrived at the complex the evening before Good Friday and unlike the uk we found that the big supermarkets closed for the whole of the Easter weekend plus the Tuesday which was a public holiday for Anzac Day. We ended up dining out in restaurants who all add a 15% surcharge on public holidays. Worth noting if you are ever staying over a public holiday period. Wished we had hired a car for a couple of days to enable us to stock up on provisions because we would have loved to use the excellent bbq facilities on the complex.

        • Family with children
          8.2

          We travelled here with our 4 year old and the facilities were fantastic for a family holiday. The two restaurants on site, barista, minigolf, cinema, playgrounds, game room, and variety of pools were great for all ages. It was fantastic that you could get everything you really needed right there. In addition, there was bakery and convenience store practically attached. Plus, it was only a heartbeat away from a major shopping center and less than a half hour from the amusement parks. There was plenty of room in the 2 bedroom unit, which included a good sized kitchen and laundry. Overall, we were really happy with the place and would stay there again.

          We found the beds pretty uncomfortable and felt the bathrooms could have had a bit of an update.

        • Couple
          10.0

          So much to offer in one place, we only left the complex to walk on the beach.

          Mosiquitos and ants in the kitchen

        • Family with children
          6.6

          comfortable rooms.

          No good for anyone who does not like children and who wants to be close to the beach. Need fans in the common areas and getting around the resort through a million doors was a pain

        • Family with children
          7.4

          large apartment style accommodation - comfortable for the entire family

          No air conditioning in the bed rooms

        • Older travelers
          10.0

          Great family facility for Grandparents,Parents,and children.

        • Family with children
          8.8

          The rooms are great, we had a two-bedroom apartment, very spacious and really convenient having a full kitchen and laundry. Everything was clean and tidy. Pools were great for kids, parking is good, and the resort is in a great location. We would go there again.

          Staff are not ovely helpful, they didn't explain how to use the key cards or how to open the gate for the garage (parking), luckily another car drove down behind us and opened it. Don't arrive at 8.05pm at the rainforrest cafe for dinner because they close at 8.00pm.

        • Family with children
          10.0

          Beautiful and friendly. Enjoyed out anniversary get away and brilliant first holiday for our young son. Thank you

        How to reach hotel

        hotel Turtle Beach Resort - Mermaid Beach Mermaid Beach location
        Show big map »

        Hotel Address:

        2346 Gold Coast Highway, Mermaid Beach, Australia

        Get directions
        City Center
        • Mermaid Beach
          300 m
        Airports
        Restaurants
        • Jungle Sushi (cuisine: Japanese)
          90 m
        • Mandarin Court (cuisine: Chinese)
          140 m
        Beaches
        • Kurrawa Beach
          2.4km
        Hotel information
        • Check-In:
          from  2 pm
        • Check-Out:
          until 07:00-10:00 hours
        • Number of rooms:
          600

        Hotel Awards

        AustralianHOTEL AWARDSHighly RecommendedMermaid BeachTurtle Beach Resort

        According to guest reviews, the hotel has been rated as
        Best Design Hotels in Australia

        Use Badge

        Hotels nearby