The Ritz-Carlton Chicago Hotel

160 East Pearson Street Water Tower Place, Chicago, United States, 60611-2308  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
^

The Ritz-Carlton Chicago Hotel

 Free Wi-Fi

Free Wi-Fi in public areas

 Parking

Paid parking

 24-Hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Swimming Pool

Indoor swimming pool

 Fitness/Gym

Fitness center

 Sports activities

Golf course

 Spa and relaxation

Spa & wellness center

Steam bath

Jacuzzi

Editorial review:

A five star hotel located within the Water Tower Palace, offers everything one expects from a Ritz: superb service (score tickets for a Oprah show with a few weeks notice from the concierge), gourmet dinning and classically decorated and spacious rooms, some of which offer stunning Mag Mile views.

Verified Reviews:

  • $40 plus per night parking - Bed was extremely comfortable - 2 bathrooms were tiny
  • Bathroom was fabulous with marble floors - Room service was superb - Wonderful comfy robes
  • Attached to the water tower shopping - Comfortable bed - Had a view of the lake - Great sheets
  • There was no coffee-maker - Lobby is spectacular - Rooms were large and luxurious
  • Concierge was excellent - Staff was professional - Breakfast buffet in the dining room is incredible

Overview

The 5-star Ritz-Carlton Chicago (A Four Seasons Hotel) provides ideal lodging in old Chicago. This classic hotel was opened in 1977 and renovated in 2010.

The hotel boasts excellent location next to Cloud Gate, Navy Pier and Art Institute of Chicago. You can see Loyola University Museum of Art, John Hancock Center / Observatory and Lookingglass Theatre Company only 100 meters from the property.

The hotel is placed next to shopping centers and cafés. You can make use of an indoor heated pool, a lap pool and a library on site as well.

The nearest subway station is Chicago-Red, located about 450 meters from the hotel. Just 20 minutes from Midway airport.

Rooms

The hotel offers 430 rooms featuring individual climate control, a laptop-size safe, satellite TV, Wi-Fi and a minibar as well as large bathrooms with slippers, free toiletries and bathrobes. Some of the guestrooms have stunning views of Gold Coast and Lake Michigan. All comfortable rooms offer beds with a down comforter, down pillows and hypoallergenic pillows.

Eat

The dining options feature buffet breakfast served in the light dining room. The casual restaurant serves French dishes. Guests can relax in the lounge bar serving complimentary drinks.

A full breakfast is served and charges are applicable. 

Services

Guests will benefit from valet parking, 24-hour concierge and wedding services and also appreciate currency exchange, a baggage storage and parking available on-site.

Relax

Guests will enjoy a wellness center, shiatsu massage and a sauna on-site. For workouts the fitness center provides fitness classes and a gym.

Internet

Wireless internet is available in public areas for free.

Guest Parking

private hotel parking is possible on site and the rate is USD 48 per day.

Year renovated   2010.  Number of floors   15.  Number of rooms   434.

This field is required.
Email not defined
 Open
WRITE A QUICK REVIEW
Very Bad Excellent
1 2 3 4 5 6 7 8 9 10
Rate this hotel
YOUR IMPRESSION OF THE HOTEL

General information

Pros

Cons

YOUR DETAILS
First Name
Email
Cancel
To get your review moderated and published, please read our Terms and Conditions.

Facilities

General

  • Free Wi-Fi in public areas
  • Paid parking
  • Handicap parking
  • Express check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Allergy-free rooms
  • Air conditioning in public areas
  • Children are welcome
  • 24-hour security
  • Safe deposit box
  • Smoke detectors
  • Multilingual staff
  • Pets allowed
  • Souvenir shop
  • Currency exchange
  • ATM/Cash machine
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled

Services

  • Paid valet parking
  • 24-hour room service
  • Bell staff/Porter
  • Bicycle rental
  • Car rental
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance
  • Shoe shine service
  • Wake up service

Dining facilities

  • Paid breakfast
  • In-room breakfast
  • Restaurant
  • Bar/Lounge
  • Catering service

Meeting facilities

  • Business center
  • Meeting room
  • Meeting/Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Paid babysitting/Child services
  • Video games
  • Kids club

Leisure facilities

  • Indoor swimming pool
  • Golf course
  • Fitness center
  • Spa & wellness center
  • Steam bath
  • Jacuzzi
  • Shiatsu massage

Room view

  • City view
  • Lake view

Room facilities

  • Free Wi-Fi in rooms
  • Individual air conditioning
  • Heating
  • VIP room facilities
  • Paid in-room safe
  • Mini-Bar
  • Sitting area
  • Dressing area
  • Ironing facilities
  • In-room desk

Bathroom

  • Bath/Shower
  • Room toiletries
  • Hair dryer
  • Bathrobe
  • Slippers

Kitchen facilities

  • Kitchenette
  • Refrigerator

Bedroom

  • Premium bedding
  • Fluffy down duvets

Media

  • Paid movies/Video
  • Flat-screen TV
  • Cable/Satellite television
  • DVD player
  • Direct dial telephone
  • CD player
  • Radio
  • AM/FM alarm clock

Policies

Check-In

  • from  12 pm

Check-Out

  • until  12 pm

Children and extra beds

  • One child under the age of 4 may stay free of charge when using existing bedding. 
  • Maximum capacity of extra beds in a room is 1. 

Pets

  • Pets are allowed on request.

How to reach hotel

hotel The Ritz-Carlton Chicago  Hotel Chicago location
Show big map »

Hotel Address:

160 East Pearson Street Water Tower Place, Chicago, United States, 60611-2308

Get directions
City Center
  • Chicago
    2.3km
Airports
Train Stations
  • Millenium Station
    1.6km
  • Ogilvie Transportation Center
    2.3km
Underground stations
  • LaSalle "L" Station (Blue Line)
    2.6km
  • LaSalle \"L\" Station (Blue Line)
    2.6km
Bus stop
  • 100 m
Restaurants
  • The Signature Room at the 95th (cuisine: American, Dessert, Bar)
    110 m
  • Foodlife (cuisine: American, Chinese, Mexican)
    50 m
Beaches
  • Oak Street Beach
    570 m
  • Ohio Street Beach
    920 m
Hotel information
  • Check-In:
    from  12 pm
  • Check-Out:
    until  12 pm
  • Year renovated:
    2010
  • Number of floors:
    15
  • Number of rooms:
    434

Rooms and availability

The Ritz-Carlton Chicago (A Four Seasons Hotel) Standard RoomThe Ritz-Carlton Chicago (A Four Seasons Hotel) Standard Room
Standard Room
Bed type: Double beds or King Size bed
Check Prices
  • Air conditioning
— Less information+ More information

Elegant room has a sleeping zone, work area and convenient bathroom.

Room facilities
    The Ritz-Carlton Chicago (A Four Seasons Hotel) Executive SuiteThe Ritz-Carlton Chicago (A Four Seasons Hotel) Executive SuiteThe Ritz-Carlton Chicago (A Four Seasons Hotel) Executive Suite
    Executive Suite
    Check Prices
    — Less information+ More information

    This room with contemporary interior includes a bedroom and a comfy living room. Bathroom has all modern amenities.

    The Ritz-Carlton Chicago (A Four Seasons Hotel) Grand Executive SuiteThe Ritz-Carlton Chicago (A Four Seasons Hotel) Grand Executive Suite
    Grand Executive Suite
    Check Prices
    — Less information+ More information

    Spacious room includes bedroom and living room.

    The Ritz-Carlton Chicago (A Four Seasons Hotel) Michigan Avenue Suite The Ritz-Carlton Chicago (A Four Seasons Hotel) Michigan Avenue Suite
    Michigan Avenue Suite
    Check Prices
    — Less information+ More information

    Elegant room with large windows comprises a bedroom, a living room and two bathrooms.

    The Ritz-Carlton Chicago (A Four Seasons Hotel) Deluxe Suite
    Deluxe Suite
    Check Prices
    — Less information+ More information

    Large room has a bedroom, a living room with dining area and a modern bathroom.

    The Ritz-Carlton Chicago (A Four Seasons Hotel) Presidential SuiteThe Ritz-Carlton Chicago (A Four Seasons Hotel) Presidential SuiteThe Ritz-Carlton Chicago (A Four Seasons Hotel) Presidential SuiteThe Ritz-Carlton Chicago (A Four Seasons Hotel) Presidential Suite
    Presidential Suite
    Check Prices
    — Less information+ More information

    Luxurious room has a lounge, dining area, powder room and three bathrooms.

    The Ritz-Carlton Chicago (A Four Seasons Hotel) Ambassador Suite
    Ambassador Suite
    Check Prices
    — Less information+ More information

    Charming Suite includes large living room, dining area and full kitchen.

    The Ritz-Carlton Chicago (A Four Seasons Hotel) Grand Michigan Avenue SuiteThe Ritz-Carlton Chicago (A Four Seasons Hotel) Grand Michigan Avenue Suite
    Grand Michigan Avenue Suite
    Check Prices
    — Less information+ More information

    Elegant room has a bedroom and a living room with sofa and armchairs. Bathroom includes all modern conveniences.

    How to reach hotel

    hotel The Ritz-Carlton Chicago  Hotel Chicago location
    Show big map »

    Hotel Address:

    160 East Pearson Street Water Tower Place, Chicago, United States, 60611-2308

    Get directions
    City Center
    • Chicago
      2.3km
    Airports
    Train Stations
    • Millenium Station
      1.6km
    • Ogilvie Transportation Center
      2.3km
    Underground stations
    • LaSalle "L" Station (Blue Line)
      2.6km
    • LaSalle \"L\" Station (Blue Line)
      2.6km
    Bus stop
    • 100 m
    Restaurants
    • The Signature Room at the 95th (cuisine: American, Dessert, Bar)
      110 m
    • Foodlife (cuisine: American, Chinese, Mexican)
      50 m
    Beaches
    • Oak Street Beach
      570 m
    • Ohio Street Beach
      920 m
    Hotel information
    • Check-In:
      from  12 pm
    • Check-Out:
      until  12 pm
    • Year renovated:
      2010
    • Number of floors:
      15
    • Number of rooms:
      434

    The Ritz-Carlton Chicago (A Four Seasons Hotel) Location

    Legend
    • Current hotel
    • Hotels nearby
    • Airports
    • Underground stations
    • Train stations
    • Parks
    • Tourist attractions
    • Museums
    • Convention centers
    • Stadiums
    • Food and meals
    • General

    Hover above the icons to see hotel photo and details.

    Click the hotel to go to the main hotel page.

    Route Planner
    Enter your starting point
    (at least street address and city)
    to receive driving directions to or from the hotel.

    What's nearby

    Shopping areas

    Museums

    Universities, Institutes

    Medical care and Hospitals

    Casinos

    College Campuses

    Local Attractions

    • Millennium Park - 1.8km
      201 E Randolph St, Chicago
    • Art Institute of Chicago - 1.9km
      111 S Michigan Ave, Chicago
    • Daley Bicentennial Plaza - 1.6km
      337 East Randolph St, Chicago
    • Navy Pier - 1.6km
      600 E Grand Ave, Chicago
    • Macy's on State Street - 1.6km
      111 North State Street, Chicago

    Near the hotel

    • John Hancock Center / Observatory - 150 m
      875 N Michigan Ave, Chicago
    • Water Tower Place - 120 m
      835 N. Michigan Avenue, Chicago
    • Fourth Presbyterian Church - 200 m
      126 East Chestnut St, Chicago
    • Holy Name Cathedral - 470 m
      735 North State St, Chicago
    • Broadway Playhouse - 100 m
      175 E. Chestnut Avenue, Chicago
    • Museum of Contemporary Art - 170 m
      220 East Chicago Ave., Chicago
    • St. James Cathedral - 430 m
      65 East Huron Street, Chicago

    Restaurants Nearby

    • The Signature Room at the 95th - 110 m

      Address: 875 N Michigan Avenue
      Phone: 312-787-9596

      64% likes this, based on 875 reviews
      Cuisine: American, Dessert, Bar
      Price Range: CAD 20 - CAD 198

    • The Cheesecake Factory - 180 m

      Address: 875 N Michigan Ave
      Phone: (312) 337-1101

      70% likes this, based on 733 reviews
      Cuisine: American, Dessert, International, Eclectic
      Price Range: CAD 27 - CAD 39

    • The Cafe at the Ritz Carlton - 80 m

      Address: 160 E Pearson St
      Phone: (312) 573-5160

      85% likes this, based on 71 reviews
      Cuisine: American, French
      Price Range: CAD 43 - CAD 107

    • Foodlife - 50 m

      Address: 835 N.Michigan Ave.
      Phone: (312) 335-3663

      64% likes this, based on 145 reviews
      Cuisine: American, Chinese, Mexican
      Price Range: CAD 3 - CAD 28

    • Foodease - 70 m

      Address: 835 N. Michigan
      Phone: (312) 335-3663

      81% likes this, based on 60 reviews
      Cuisine: American

    Hotel information
    • Check-In:
      from  12 pm
    • Check-Out:
      until  12 pm
    • Year renovated:
      2010
    • Number of floors:
      15
    • Number of rooms:
      434

    The Ritz-Carlton Chicago (A Four Seasons Hotel) Reviews

    Guest reviews are submitted by our customers after their stay at The Ritz-Carlton Chicago (A Four Seasons Hotel)

    Average guest rating

    8.2out of 10
    Excellent
    Based on 67 reviews

    Rating by category:

    Location
    9.8
    Value
    8.4
    Rooms
    8.2
    Service
    8.4

    Individual guest reviews

    • Family with children
      9.2

      Traveling with my (adult) son, I wanted to indulge a little and we went probably for the best place in Chicago. The hotel is perfectly located, it's high class, close to shopping and to animated nightlife. Hotel staff is very friendly and professional.

      When booking the room I have specifically asked for 2 beds in the bedroom. None were available when arriving. With an extra $100 we ended up in a suite with a sofa as a second (uncomfortable) bed.

    • Older travelers
      9.2

      From the front desk, to the concierge,to the housekeeping staff, the service was impeccable. Perfect location.

      Needed a little updating

    • Older travelers
      7.4

      Nice large room with a splendid view and one could open the windows to get real air.Staff all very friendly.

      The decor was dated, a lot of things were worn and a bit shabby, the crockery was crazed. No breakfast buffet and the food was mediocre. It does not measure up to either the Ritz Carlton or Four Seasons reputations.

    • Older travelers
      10.0

      We had a lovely expierence at the Ritz Carlton..the is helpful staff and friendly too...excellent concierge services as well.

      Not one snaffu.. Our best city getaway ever!

    • Older travelers
      8.8

      The view was great for a City Centre hotel

    • Family with children
      10.0

      Great location, excellent service, beautiful lobby.

    • Family with children
      9.2

      Great location. Great hotel. Great front desk help.

      Service was extremely slow at the bar on multiple occassions Curious that this Ritz is not part of the network. We enjoy the Ritz but do so as a frequent traveler.

    • Family with children
      9.2

      Clean room great bed. Restaurant only fair.

      The reataurant was slow. We had a family dinner with 3 kids, arrived on time at 7:30. Still waiting for dinner at 9:00 pm

    • Family with children
      10.0

      All the staff were friendly and very helpful and efficient.

    • Single
      10.0

      The one thing that kept popping back into my mind while staying at the hotel was "this is excellent". And then I realized that if it wasn't, it wouldn't be the Ritz Carlton. So all I have to say, that covers it all: this hotel, with the included spa, is truly excellent!

    • Single
      10.0

      The staff were very helpful and welcoming. My room had a fantastic view of the city and was exceptionally clean. All services/facilities were excellent. Would highly recommend the Ritz Hotel Chicago for a holiday.

    • Couple
      10.0

      We loved everything about the hotel. They upgraded our room at no charge. We came back to the hotel after sight seeing and were surprised with a handwritten card and chocolate covered strawberries. The entire staff was beyond polite and helpful. They made our trip pleasant and memorable. We will hopefully be able to stay here during our next visit.

    • Single
      9.6

      Excellent location & very friendly staff

      Water pressure in the shower everything else was fabulous

    • Older travelers
      8.8

      The professional way we were treated by the staff particularly the check-in staff. The location off Michican Avenue. The clenliness of the hotel and rooms in particular.

    • Couple
      9.2

      Location, friendly staff

      Breakfast is too expensive and poor quality

    How to reach hotel

    hotel The Ritz-Carlton Chicago  Hotel Chicago location
    Show big map »

    Hotel Address:

    160 East Pearson Street Water Tower Place, Chicago, United States, 60611-2308

    Get directions
    City Center
    • Chicago
      2.3km
    Airports
    Train Stations
    • Millenium Station
      1.6km
    • Ogilvie Transportation Center
      2.3km
    Underground stations
    • LaSalle "L" Station (Blue Line)
      2.6km
    • LaSalle \"L\" Station (Blue Line)
      2.6km
    Bus stop
    • 100 m
    Restaurants
    • The Signature Room at the 95th (cuisine: American, Dessert, Bar)
      110 m
    • Foodlife (cuisine: American, Chinese, Mexican)
      50 m
    Beaches
    • Oak Street Beach
      570 m
    • Ohio Street Beach
      920 m
    Hotel information
    • Check-In:
      from  12 pm
    • Check-Out:
      until  12 pm
    • Year renovated:
      2010
    • Number of floors:
      15
    • Number of rooms:
      434
    Hotels nearby
    Omni Chicago Hotel
    4 stars
    0.4km
    Inn Of Chicago
    3 stars
    0.6km
    Suite Home Chicago
    3 stars
    0.6km