Shibuya Excel Hotel Tokyu - Tokyo

1-12-2, Dogenzaka Shibuya-Ku Tokyo, 150-0043, Tokyo, Japan, 150-0043  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Shibuya Excel Hotel Tokyu - Tokyo

 Free Wi-Fi

Free Wi-Fi in rooms

 Parking

Paid parking

 24-Hour

24-hour reception

 Breakfast

In-room breakfast

 Food/Drinks

Restaurant

Bar/Lounge

 Meeting facilities

Meeting room

 No Smoking

Non-smoking rooms

 Child-friendly

Cribs available

Editorial review:

This is a lively hotel in a great location next to the Shibuya Station. The night time views of Tokyo are spectacular. Don’t miss the restaurants on the 25th floor where you can get the full panoramic view. The sleeping rooms are simple but quite adequate.

Verified Reviews:

  • Staff were superb - Great view - In the heart of shibuya
  • Nice linen and bedding - Nice big window - View over shibuya
  • Room was comfortable - Bathroom was fine - No wifi
  • Lacks basic amenities - Bed and pillows were really good
  • Excellect location - Beds are uncomfortable - Nice hotel

Overview

Located not far from the city center, the four-star Shibuya Excel Hotel Tokyu features such attractions as Cerulean Tower, the National Children’s Castle and Bunkamura.

The modern 25-storey building of the hotel offers up-to-date facilities.

All 408 guestrooms, including premier twin room and double room as well as superior single room, are equipped with flat-screen TV and satellite TV as well as en-suite bathrooms.

The hotel has two restaurants, Shunsai, a Japanese restaurant serving kaiseki courses, and A Bientot, a French restaurant, as well as Estacion Café, a lobby level café.

Fax/photocopying facilities are offered for the business guests of the hotel.

The hotel provides the guests with a fitness center, equipped with treadmills, stationary bikes, dumbbells, and strength-training machines.

Year renovated   2007.  Number of floors   25.  Number of rooms   408.

Rooms

The hotel provides rooms for people with disabilities.

Standard single room comes with cable television.

Standard double room offers a mini-bar.

Double room features a mini-refrigerator.

Standard twin room is equipped with a work desk and a Spacious bathroom.

Superior twin room and single room come with high speed internet and are smoking.

Premier double room offers a work desk and is smoking.

Premier twin room is equipped with a sofa bed.

Standard room assigned on arrival is non-smoking, offering heating.

All children under one year old may stay at the hotel free of charge, using existing bedding and older children/adults are staying here for JPY3500 per night/person for extra beds.

Maximum one extra bed is available in a room.

Dining options

Among the dining options of the hotel are the following:

Shunsai is a 25th-floor Japanese restaurant, serving kaiseki courses and à la carte items, and is opened from morning to night.

A Bientot is a 25th-floor relaxed French restaurant, which serves breakfast buffet, à la carte items, and course meals for lunch and dinner.

Estacion Cafe is a lobby level café serving sweets, snacks, beer, wine, tea and cocktails, being opened from morning to night.

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Facilities

General

  • Free Wi-Fi
  • Paid on-site parking
  • Late check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Safe deposit box
  • Multilingual staff
  • No pets allowed
  • Lobby
  • Vending machines
  • Coffee shop
  • Currency exchange
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled

Guest Parking

  • public hotel parking is possible at a location nearby and the rate is JPY 2100 per day.

Services

  • Paid airport shuttle
  • Room service
  • Bell staff/Porter
  • Car rental
  • Dry cleaning
  • Laundry
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance

Dining facilities

  • Paid breakfast
  • In-room breakfast
  • Restaurant
  • Bar/Lounge
  • Cafe

Meeting facilities

  • Business center
  • Conference room
  • Meeting/Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Cribs available

Leisure facilities

  • Shiatsu massage

Room facilities

  • Free Wi-Fi in rooms
  • Individual air conditioning
  • Heating
  • Mini-Bar
  • Kettle
  • Sitting area
  • Dressing area
  • Rollaway/Extra bed
  • Ironing facilities
  • In-room desk

Bathroom

  • Private bathroom
  • Bath/Shower
  • Bidet
  • Room toiletries
  • Hair dryer
  • Slippers

Kitchen facilities

  • Refrigerator

Bedroom

  • Premium bedding
  • Pillow menu

Media

  • Paid movies/Video
  • Flat-screen TV
  • Telephone
  • CD player
  • AM/FM alarm clock

Policies

Check-In

  • from  3 pm

Check-Out

  • until  11 am

Children and extra beds

  • One child under the age of 6 may stay free of charge when using existing bedding. 
  • Maximum capacity of extra beds in a room is 1. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Shibuya Excel Hotel Tokyu - Tokyo Tokyo location
Show big map »

Hotel Address:

1-12-2, Dogenzaka Shibuya-Ku Tokyo, 150-0043, Tokyo, Japan, 150-0043

Get directions
City Center
  • Tokyo
    3.6km
Airports
Train Stations
  • Shibuya Station
    200 m
  • Shinjuku Station
    3.4km
Underground stations
  • Shinjuku Gyoemmae Station
    3.4km
  • Kamiyacho Station
    4.1km
Restaurants
  • Shunsai Shibuya Mark City (cuisine: Japanese)
    0 m
  • Umegaoka Sushi No Midori Shibuya (cuisine: Sushi)
    180 m
Hotel information
  • Check-In:
    from  3 pm
  • Check-Out:
    until  11 am
  • Year renovated:
    2007
  • Number of floors:
    25
  • Number of rooms:
    408

Hotel Awards

JapaneseHOTEL AWARDSHighly RecommendedTokyoShibuya Excel Hotel Tokyu

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in Japan

Use Badge

Rooms and availability

The hotel provides rooms for people with disabilities.

Standard single room comes with cable television.

Standard double room offers a mini-bar.

Double room features a mini-refrigerator.

Standard twin room is equipped with a work desk and a Spacious bathroom.

Superior twin room and single room come with high speed internet and are smoking.

Premier double room offers a work desk and is smoking.

Premier twin room is equipped with a sofa bed.

Standard room assigned on arrival is non-smoking, offering heating.

All children under one year old may stay at the hotel free of charge, using existing bedding and older children/adults are staying here for JPY3500 per night/person for extra beds.

Maximum one extra bed is available in a room.

Shibuya Excel Hotel Tokyu Premier Double RoomShibuya Excel Hotel Tokyu Premier Double RoomShibuya Excel Hotel Tokyu Premier Double Room
Premier Double Room
Bed type: Double Bed or 2 Single beds
Size: 40m2
Check Prices
  • Free Wi-Fi
  • Air conditioning
  • Shower
  • — Less information+ More information
Room facilities
    Shibuya Excel Hotel Tokyu Twin RoomShibuya Excel Hotel Tokyu Twin RoomShibuya Excel Hotel Tokyu Twin RoomShibuya Excel Hotel Tokyu Twin Room
    Twin Room
    Bed type: 2 Single beds or Double Bed or 1 Single bed
    Size: 30m2
    Check Prices
    • Free Wi-Fi
    • Air conditioning
    • Private bathroom
    • — Less information+ More information

    Double Room (D)

    Room facilities
      Shibuya Excel Hotel Tokyu Standard Triple RoomShibuya Excel Hotel Tokyu Standard Triple RoomShibuya Excel Hotel Tokyu Standard Triple RoomShibuya Excel Hotel Tokyu Standard Triple Room
      Standard Triple Room
      Bed type: Triple or 3 Single beds
      Size: 34m2
      Check Prices
      • Free Wi-Fi
      • Air conditioning
      • Shower
      • — Less information+ More information

      TRIPLE STANDARD

      Room facilities
        Shibuya Excel Hotel Tokyu Quadruple RoomShibuya Excel Hotel Tokyu Quadruple RoomShibuya Excel Hotel Tokyu Quadruple RoomShibuya Excel Hotel Tokyu Quadruple Room
        Quadruple Room
        Bed type: Quad
        Size: 40m2
        Check Prices
        • Free Wi-Fi
        • Air conditioning
        • Shower
        • — Less information+ More information

        Standard Quad

        Room facilities
          Shibuya Excel Hotel Tokyu Superior Top floor Twin Room superior singleShibuya Excel Hotel Tokyu Superior Top floor Twin Room
          Superior Top floor Twin Room
          Bed type: 2 Single beds or 1 Single bed
          Size: 30m2
          Check Prices
          • Free Wi-Fi
          — Less information+ More information
          Room facilities
            Shibuya Excel Hotel Tokyu Economy Twin RoomShibuya Excel Hotel Tokyu Economy Twin RoomShibuya Excel Hotel Tokyu Economy Twin Room
            Economy Twin Room
            Bed type: 2 Single beds or Double Bed or Twin beds
            Size: 30m2
            Check Prices
            • Free Wi-Fi
            • Air conditioning
            — Less information+ More information

            DOUBLE SEMI

            Room facilities

              How to reach hotel

              hotel Shibuya Excel Hotel Tokyu - Tokyo Tokyo location
              Show big map »

              Hotel Address:

              1-12-2, Dogenzaka Shibuya-Ku Tokyo, 150-0043, Tokyo, Japan, 150-0043

              Get directions
              City Center
              • Tokyo
                3.6km
              Airports
              Train Stations
              • Shibuya Station
                200 m
              • Shinjuku Station
                3.4km
              Underground stations
              • Shinjuku Gyoemmae Station
                3.4km
              • Kamiyacho Station
                4.1km
              Restaurants
              • Shunsai Shibuya Mark City (cuisine: Japanese)
                0 m
              • Umegaoka Sushi No Midori Shibuya (cuisine: Sushi)
                180 m
              Hotel information
              • Check-In:
                from  3 pm
              • Check-Out:
                until  11 am
              • Year renovated:
                2007
              • Number of floors:
                25
              • Number of rooms:
                408

              Hotel Awards

              JapaneseHOTEL AWARDSHighly RecommendedTokyoShibuya Excel Hotel Tokyu

              According to guest reviews, the hotel has been rated as
              Best Luxury Hotels in Japan

              Use Badge

              Shibuya Excel Hotel Tokyu Location

              Legend
              • Current hotel
              • Hotels nearby
              • Airports
              • Underground stations
              • Train stations
              • Parks
              • Tourist attractions
              • Museums
              • Convention centers
              • Stadiums
              • Food and meals
              • General

              Hover above the icons to see hotel photo and details.

              Click the hotel to go to the main hotel page.

              Route Planner
              Enter your starting point
              (at least street address and city)
              to receive driving directions to or from the hotel.

              What's nearby

              Tourist attractions

              Popular areas

              • City Center - 3.5km

              Places of interest

              Train stations

              Stadiums

              • Tokyo Route 246 - Gran Turismo Track - 3.1km

              Museums

              • Japanese Folk Crafts Museum - 1.9km
              • taro okamoto memorial museum - 2.0km

              Parks

              • Shinjuku Gyoen National Garden - 3.0km

              Theaters

              • Mielparque-Tokyo Hall - 4.6km
              • National Theatre - 4.6km

              Underground stations

              Local Attractions

              • Nezu Museum - 1.6km
                6-5-1 Minamiaoyama, Minato
              • Meiji Jingu - 2.0km
                1-1 Yoyogikamizonocho, Shibuya
              • The Watarium Museum of Contemporary Art - 1.8km
                3-7-6 Jingumae, Shibuya
              • Komabano Park - 1.7km
                2-19-70 Komaba, Meguro
              • Konno Hachimangu - 1.7km
                3-5-12 Shibuya, Shibuya

              Near the hotel

              • Tobacco & Salt Museum - 40 m
              • The Japanese Sword Museum - 370 m
                4-25-10 Yoyogi, Shibuya
              • Shoto Museum of Art - 710 m
                2-14-14 Shoto, Shibuya
              • Yoyogi Park - 1.4km
                2-1 Yoyogi-Kamizono-cho, Shibuya
              • Shibuya Center Town - 260 m
                Udagawacho, Shibuya
              • Toguri Museum of Art - 700 m
                1-11-3 Shoto, Shibuya
              • Omotesando - 1.4km
                Jingumae, Shibuya

              Restaurants Nearby

              • Shunsai Shibuya Mark City - 0 m

                Address: 1-12-2 Dogenzaka
                Phone: +81 3-5457-0131

                50% likes this, based on 12 reviews
                Cuisine: Japanese
                Price Range: CAD 13 - CAD 39

              • Esutashionkafe - 10 m

                Address: 1-12-2 Dogenzaka
                Phone: +81 3-5457-0109

                64% likes this, based on 18 reviews
                Cuisine: Café

              • Tonkatsu Maisen Tokyu-Toyoko Restaurant - 110 m

                Address: Tokyu Department Toyoko Store (West) 9F, 2-24-1 Shibuya
                Phone: +81 3-3477-4582

                75% likes this, based on 52 reviews
                Cuisine: Japanese
                Price Range: CAD 10 - CAD 13

              • Umegaoka Sushi No Midori Shibuya - 180 m

                Address: 1-12 Dogenzaka
                Phone: +81 3-5458-0002

                78% likes this, based on 123 reviews
                Cuisine: Sushi
                Price Range: CAD 27 - CAD 40

              • Abiento - 30 m

                Address: 1-12-2 Dogenzaka
                Phone: +81 3-5457-0132

                68% likes this, based on 53 reviews
                Cuisine: Continental
                Price Range: CAD 41 - CAD 66

              Getting there.

              Airport Tokyo Haneda (HND) is in 14.3km.

              From the airport:

              • Head, south on the coast through all Road 316, slight right onto Du Road 316 and turn right at Tennozu AI Hikaru (intersections) onto Coast dori / Road 317, turn left onto Yamate-dori / State Road 357, then turn right at North Shinagawa 2-chome (cross almost) onto first Keihin / State Road 15, slight left at Sapporo Tsuji (intersections) onto the Road 301, continue straight through Mita 2-chome (intersections) onto Sakura Tin dori / State Road on the first line, turn left at Akabanebashi (intersections) onto Road 319, turn left onto the ramp to the Shiba Park entrance-Meguro-Shibuya and Shinjuku, merge onto the capital of high-speed center Loop Line, take the exit Tanimachi JCT toward the east, high speed Shibuya and merge onto Metropolitan Expressway No. 3 Shibuya Line, take the exit to capital Shibuya, turn right at Dogenzaka and again right at Dogenzaka. The hotel will be on the left.

              Hotel information
              • Check-In:
                from  3 pm
              • Check-Out:
                until  11 am
              • Year renovated:
                2007
              • Number of floors:
                25
              • Number of rooms:
                408

              Hotel Awards

              JapaneseHOTEL AWARDSHighly RecommendedTokyoShibuya Excel Hotel Tokyu

              According to guest reviews, the hotel has been rated as
              Best Luxury Hotels in Japan

              Use Badge

              Shibuya Excel Hotel Tokyu Reviews

              Guest reviews are submitted by our customers after their stay at Shibuya Excel Hotel Tokyu

              Average guest rating

              8.0out of 10
              Excellent
              Based on 63 reviews

              Rating by category:

              Location
              8.0
              Rooms
              10.0

              Individual guest reviews

              • Group of friends
                7.8

                Hotel location is excellent, right next to Shibuya JR train station. Within walking distance to shopping such as Paco, 109, Loft, plenty of restaurant nearby. The room is spacious considered in Tokyo.

                No body cream, mattress is not thick enough

              • Single
                8.8

                I travel to Tokyo a couple of times a year but this was my first time at the Excel. I stayed for 4 nights and I needed to extend my check out by 1 hour, from 11am to midday. The manager wanted to charge me around $80 to do this! Not really the kind of service I have come to expect in Japan!

              • Group of friends
                8.2

                The location and the views over Tokyo

                Room service not available at night

              • Couple
                8.2

                Best location, excellent view, and easy to access

                Expensive but it is worth spending

              • Group of friends
                9.2

                Hotel position is TOP!

                They didn't have any Gym, as most of the hotels in Tokyo....

              • Family with children
                7.8

                Location very convenient to find a place to eat, shop. Easy to get to from airports

                Room is a bit small

              • Couple
                4.2

                Great location, easy access from the Shibuya train/subway station. Amazing view from the room.

                Staff at the checking not friendly at all. Room just OK and bathroom very poor.

              • Single
                7.4

                Direct bus service to Narita from outside the door which is handy - and the location is good if Shibuya is your destination - also lots of train and metro service at the nearby Shibuya station

                Not amazing service, and not an especially great feeling of value for money given the price.

              • Family with children
                5.0

                Location very convenience.

                Very noise, room very small. Indoor environment look lik very old.

              • Single
                6.2

                Very convienient location from our office in Aoyama. I also like the fact that hotel has free WiFi.

                The hotel room's compendium indicated that breakfast in the Japanese restaurant on the top of the building served until 10:30 am. I went there at 10:15 am and was escorted to my table. Then I was told that the restaurant closed at 10 am. Why did they not tell me at the door? They escorted me to my table then they tell me the last order was at 10:00 am. I asked for lunch menu and they said they didn't serve lunch yet but I could go to their buffet restaurant. I mentioned that their in-room information indicated the restaurant was opened for breakfast until 10:30 am (nothing about last order at 10:00 am). They should indicate it closes at 10:00 am. I would have tried to be there before 10. My room key did not work upon check in. Had to call someone. Eventually the key worked but each time I exited the room, I had difficult time getting back in. It works eventually. You just have to keep trying 20+ times. Strange! I'm sure it was an isolated case and not all keys are like that. I hope not anyway....

              • Single
                8.8

                Great location, located right next to Shibuya Station. Bus Limousine from the airport(both Narita and Haneda) stop here.

              • Single
                7.4

                Location is great.

                Not particularly Japanese style or feel.

              • Group of friends
                8.2

                Very comfortable beds and the ladies floor had a nice assortment of lotions and things. Very convenient location for shopping and dining.

                Not overly luxurious for the price. A gym or hot tub floor would have been amazing.

              • Couple
                5.8

                The only good thing about this hotel is the location. If you are planing to explore the city all day and just return to the hotel for a hot shower and a sleep , this is your hotel!! Otherwise do not expect anything else. No wi-fi only a adsl cable in the room. Not all staff speaks English but they manage to explain you things.

                No wi-fi! No wi-fi! No wi-fi! No wi-fi!!!

              • Family with children
                9.6

                Service was excellent. Location was brilliant and a very comfortable room.

              How to reach hotel

              hotel Shibuya Excel Hotel Tokyu - Tokyo Tokyo location
              Show big map »

              Hotel Address:

              1-12-2, Dogenzaka Shibuya-Ku Tokyo, 150-0043, Tokyo, Japan, 150-0043

              Get directions
              City Center
              • Tokyo
                3.6km
              Airports
              Train Stations
              • Shibuya Station
                200 m
              • Shinjuku Station
                3.4km
              Underground stations
              • Shinjuku Gyoemmae Station
                3.4km
              • Kamiyacho Station
                4.1km
              Restaurants
              • Shunsai Shibuya Mark City (cuisine: Japanese)
                0 m
              • Umegaoka Sushi No Midori Shibuya (cuisine: Sushi)
                180 m
              Hotel information
              • Check-In:
                from  3 pm
              • Check-Out:
                until  11 am
              • Year renovated:
                2007
              • Number of floors:
                25
              • Number of rooms:
                408

              Hotel Awards

              JapaneseHOTEL AWARDSHighly RecommendedTokyoShibuya Excel Hotel Tokyu

              According to guest reviews, the hotel has been rated as
              Best Luxury Hotels in Japan

              Use Badge

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