Sandos Playacar Beach Experience Resort - Playa del Carmen

Paseo Xaman-Ha Mz 1 Lote 1, Playacar, Playa del Carmen, Mexico, 77710  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
^

Sandos Playacar Beach Experience Resort - Playa del Carmen

 Internet

Wi-Fi in rooms

Paid Wi-Fi in public areas

 Parking

Paid parking

 24-Hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Swimming Pool

Outdoor swimming pool

 Private beach

Beach access

 Fitness/Gym

Fitness center

 Sports activities

Tennis court

Golf course

Scuba diving

Wind surfing

Water skiing

Snorkeling

Sailing

Boating

Canoeing

Billiards/Pool tables

Darts

Badminton

Bocce

Mini golf

Table tennis

Overview

The attractive 5-star Sandos Playacar Beach Experience Resort offers an ideal spot in a natural area just outside golf courses and discos. The building was renovated in 2003.

Many Playa del Carmen sights, including Cenote Santa Cruz, Playa del Carmen Maritime Terminal and 28 de Julio Square are 30 minutes away from the hotel. Playa del Carmen city center is 4km away.

Set close to a river and parks, this hotel offers access to the beach with parasols and showers.

Due to the hotel's magnificent location, it will only take you a 20-minute drive to get to Cozumel airport.

Rooms

The hotel offers 400 rooms featuring a minibar, Wi-Fi, a mini-refrigerator, a private balcony and a laptop-size safe as well as separate bathrooms with bathrobes, a hairdryer and a Jacuzzi. Some rooms offer captivating views of the garden. Guestrooms offer tropical interior and marble floor.

Eat

The gourmet restaurant serves international dishes. The hotel elegant bar offers coffee as well as fruit and snacks.

Services

For business guests Sandos Playacar Beach Experience Resort offers a conference room, conference facilities and a photocopier, while leisure travelers can enjoy a beauty salon, a hairdresser and a barber shop.

Relax

Spa facilities at Sandos Playacar Beach Experience Resort include a health club, a sauna and a hot tub. A gym, bicycles and fitness classes are provided on-site.

Internet

Wireless internet is available in public areas for additional charge

High-speed internet access is available in public areas for additional charge

Guest Parking

No parking available.

Year renovated   2007.  Number of rooms   400.

This field is required.
Email not defined
 Open
WRITE A QUICK REVIEW
Very Bad Excellent
1 2 3 4 5 6 7 8 9 10
Rate this hotel
YOUR IMPRESSION OF THE HOTEL

General information

Pros

Cons

YOUR DETAILS
First Name
Email
Cancel
To get your review moderated and published, please read our Terms and Conditions.

Facilities

General

  • Paid Wi-Fi in public areas
  • Paid parking
  • 24-hour check-in
  • 24-hour reception
  • Non-smoking rooms
  • Air conditioning in public areas
  • Eco friendly
  • 24-hour security
  • Safe deposit box
  • Smoke detectors
  • Multilingual staff
  • No pets allowed
  • Lobby
  • Sundry/Convenience store
  • Souvenir shop
  • Coffee shop
  • Private beach
  • Currency exchange
  • ATM/Cash machine
  • Beauty salon
  • Luggage storage
  • Bicycle storage
  • Elevator
  • Rooms/Facilities for disabled

Activities

  • Aqua fitness
  • Water skiing
  • Scuba diving
  • Wind surfing
  • Snorkeling
  • Boating
  • Sailing
  • Canoeing
  • Motor board
  • Bocce
  • Bowling
  • Darts
  • Aerobics
  • Table tennis
  • Badminton
  • Mini golf
  • Squash
  • Handball
  • Basketball
  • Volleyball
  • Tennis

Services

  • Paid city shuttle
  • 24-hour room service
  • Bell staff/Porter
  • Bicycle rental
  • Car rental
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Doctor on call
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance
  • Wake up service

Dining facilities

  • In-room breakfast
  • All inclusive
  • Restaurant with air conditioning
  • A la carte restaurant
  • Swim-up bar
  • Snack bar
  • Pub
  • Cafe
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Conference room
  • Meeting/Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Paid babysitting/Child services
  • Playground
  • Children's pool
  • Game room
  • Kids club

Leisure facilities

  • Indoor heated swimming pool
  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Beach towels
  • Live entertainment
  • Night club
  • Outdoor tennis court
  • Golf course
  • Billiards/Pool tables
  • Fitness center
  • Health club
  • Spa & wellness center
  • Turkish bath
  • Steam bath
  • Solarium
  • Jacuzzi
  • Shiatsu massage
  • Garden area
  • Theater

Room view

  • Sea view
  • Garden view
  • Ocean view

Room facilities

  • Wi-Fi in rooms
  • Individual air conditioning
  • VIP room facilities
  • Paid in-room safe
  • Mini-Bar
  • Tea and coffee facilities
  • Bottled water
  • Connecting rooms
  • Living room
  • Dining room
  • Sitting area
  • Rooftop terrace
  • Balcony
  • Sofa bed
  • Rollaway/Extra bed
  • Chaise lounges
  • Wardrobe
  • Ironing facilities
  • In-room desk
  • Fan/Extractor
  • In-room jacuzzi
  • Paid mini-bar

Bathroom

  • Separate tub and shower
  • Steam shower
  • Room toiletries
  • Hair dryer
  • Bathrobe

Kitchen facilities

  • Refrigerator

Media

  • Flat-screen TV
  • Cable/Satellite television
  • Sound docking station
  • Direct dial telephone
  • AM/FM alarm clock

Policies

Check-In

  • from  3 pm

Check-Out

  • until  11 am

Children and extra beds

  • One child under the age of 12 may stay at the price of USD 193.52 per person per night in an extra bed. 
  • Maximum capacity of extra beds in a room is 1. 
  • There are no extra beds provided in a room. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Sandos Playacar Beach Experience Resort - Playa del Carmen Playa del Carmen location
Show big map »

Hotel Address:

Paseo Xaman-Ha Mz 1 Lote 1, Playacar, Playa del Carmen, Mexico, 77710

Get directions
City Center
  • Playa del Carmen
    3.3km
Airports
Hotel information
  • Check-In:
    from  3 pm
  • Check-Out:
    until  11 am
  • Year renovated:
    2007
  • Number of rooms:
    400

Hotel Awards

MexicanHOTEL AWARDSRecommendedPlaya del CarmenSandos Playacar Beach Experience Resort

According to guest reviews, the hotel has been rated as
Best Family Hotels in Mexico

Use Badge

Rooms and availability

Sandos Playacar Beach Experience Resort Club Junior SuiteSandos Playacar Beach Experience Resort Club Junior SuiteSandos Playacar Beach Experience Resort Club Junior SuiteSandos Playacar Beach Experience Resort Club Junior Suite
Club Junior Suite
Bed type: Double Bed
Size: 52m2
Check Prices
  • Air conditioning
  • Shower
— Less information+ More information

Junior Suite Select Club

Room facilities
    Sandos Playacar Beach Experience Resort Standard Double RoomSandos Playacar Beach Experience Resort Standard Double RoomSandos Playacar Beach Experience Resort Standard Double RoomSandos Playacar Beach Experience Resort Standard Double Room
    Standard Double Room
    Bed type: Double Bed or Double or Twin beds or Triple
    Size: 52m2
    Check Prices
    • Air conditioning
    • Private bathroom
    — Less information+ More information

    Leisure Standard

    Room facilities
      Sandos Playacar Beach Experience Resort Standard Two Room RoomSandos Playacar Beach Experience Resort Standard Two Room RoomSandos Playacar Beach Experience Resort Standard Two Room Room
      Standard Two Room Room
      Size: 36m2
      Check Prices
      • Air conditioning
      • Private bathroom
      — Less information+ More information

      This air-conditioned room offers a small seating area and a balcony with views of the gardens or pool. There is satellite TV, a safe, a coffee maker and a minibar stocked with water, soft drinks and beer. The private bathroom includes a shower and a hairdryer.

      Room facilities
        Sandos Playacar Beach Experience Resort Standard Three Room RoomSandos Playacar Beach Experience Resort Standard Three Room RoomSandos Playacar Beach Experience Resort Standard Three Room Room
        Standard Three Room Room
        Size: 32m2
        Check Prices
        • Air conditioning
        • Private bathroom
        — Less information+ More information

        This air-conditioned room offers a small seating area and a balcony with views of the gardens or pool. There is satellite TV, a safe, a coffee maker and a minibar stocked with water, soft drinks and beer. The private bathroom includes a shower and a hairdryer.

        Room facilities
          Sandos Playacar Beach Experience Resort Standard Triple RoomSandos Playacar Beach Experience Resort Standard Triple RoomSandos Playacar Beach Experience Resort Standard Triple Room
          Standard Triple Room
          Bed type: Triple
          Size: 32m2
          Check Prices
          • Air conditioning
          • Shower
          — Less information+ More information

          TRIPLE STANDARD

          Room facilities
            Sandos Playacar Beach Experience Resort One-Room SuiteSandos Playacar Beach Experience Resort One-Room SuiteSandos Playacar Beach Experience Resort One-Room Suite
            One-Room Suite
            Bed type: 2 Double beds and 1 Sofa bed or Triple
            Size: 36m2
            Check Prices
            • Air conditioning
            • Private bathroom
            — Less information+ More information

            This spacious air-conditioned suite has a seating area with a sofa bed and a furnished balcony with views of the gardens. There is a 42-inch flat-screen satellite TV, a safe, a coffee maker and a minibar stocked with water, soft drinks and beer. Ironing facilities and 24-hour room service are also available. The luxurious bathroom includes a shower, bathrobes and a hairdryer.

            Room facilities
              Sandos Playacar Beach Experience Resort Junior SuiteSandos Playacar Beach Experience Resort Junior SuiteSandos Playacar Beach Experience Resort Junior SuiteSandos Playacar Beach Experience Resort Junior Suite
              Junior Suite
              Bed type: Double Bed or Twin beds or 1 Single bed
              Size: 52m2
              Check Prices
              • Air conditioning
              • Private bathroom
              — Less information+ More information

              junior-suite

              Room facilities
                Family Junior Suite
                Check Prices
                — Less information+ More information
                Room facilities
                  Sandos Playacar Beach Experience Resort Superior Double RoomSandos Playacar Beach Experience Resort Superior Double RoomSandos Playacar Beach Experience Resort Superior Double Room
                  Superior Double Room
                  Bed type: Double Bed or Double or Twin beds or King Size bed
                  Size: 30m2
                  Check Prices
                  • Air conditioning
                  • Private bathroom
                  — Less information+ More information

                  DOUBLE SUPERIOR OCEAN VIEW

                  Room facilities
                    Sandos Playacar Beach Experience Resort Spacious SuiteSandos Playacar Beach Experience Resort Spacious SuiteSandos Playacar Beach Experience Resort Spacious Suite
                    Spacious Suite
                    Size: 36m2
                    Check Prices
                    • Air conditioning
                    • Private bathroom
                    — Less information+ More information

                    This spacious air-conditioned suite has a seating area with a sofa bed and a furnished balcony with views of the gardens. There is a 42-inch flat-screen satellite TV, a safe, a coffee maker and a minibar stocked with water, soft drinks and beer. Ironing facilities and 24-hour room service are also available. The luxurious bathroom includes a shower, bathrobes and a hairdryer.

                    Room facilities
                      Sandos Playacar Beach Experience Resort Spacious Junior SuiteSandos Playacar Beach Experience Resort Spacious Junior SuiteSandos Playacar Beach Experience Resort Spacious Junior Suite
                      Spacious Junior Suite
                      Size: 52m2
                      Check Prices
                      • Air conditioning
                      • Private bathroom
                      — Less information+ More information

                      This spacious air-conditioned junior suite has a seating area with a sofa bed and a balcony with views of the gardens or pool. There is satellite TV, a safe, a coffee maker and a minibar stocked with water, soft drinks and beer. The luxurious bathroom includes a spa bath, a separate shower and a hairdryer.

                      Room facilities
                        Sandos Playacar Beach Experience Resort Honeymoon Junior SuiteSandos Playacar Beach Experience Resort Honeymoon Junior SuiteSandos Playacar Beach Experience Resort Honeymoon Junior Suite
                        Honeymoon Junior Suite
                        Bed type: Double Bed or 2 Single beds or Twin beds
                        Check Prices
                        — Less information+ More information

                        Honeymoon Junior Suite

                        Room facilities

                          How to reach hotel

                          hotel Sandos Playacar Beach Experience Resort - Playa del Carmen Playa del Carmen location
                          Show big map »

                          Hotel Address:

                          Paseo Xaman-Ha Mz 1 Lote 1, Playacar, Playa del Carmen, Mexico, 77710

                          Get directions
                          City Center
                          • Playa del Carmen
                            3.3km
                          Airports
                          Hotel information
                          • Check-In:
                            from  3 pm
                          • Check-Out:
                            until  11 am
                          • Year renovated:
                            2007
                          • Number of rooms:
                            400

                          Hotel Awards

                          MexicanHOTEL AWARDSRecommendedPlaya del CarmenSandos Playacar Beach Experience Resort

                          According to guest reviews, the hotel has been rated as
                          Best Family Hotels in Mexico

                          Use Badge

                          Sandos Playacar Beach Experience Resort Location

                          Legend
                          • Current hotel
                          • Hotels nearby
                          • Airports
                          • Underground stations
                          • Train stations
                          • Parks
                          • Tourist attractions
                          • Museums
                          • Convention centers
                          • Stadiums
                          • Food and meals
                          • General

                          Hover above the icons to see hotel photo and details.

                          Click the hotel to go to the main hotel page.

                          Route Planner
                          Enter your starting point
                          (at least street address and city)
                          to receive driving directions to or from the hotel.

                          What's nearby

                          Popular areas

                          • City Center - 3.2km

                          Places of interest

                          • 28 de Julio Square - 3.4km
                          • Terminal foránea de autobuses ADO - 3.6km

                          Parks

                          Marina

                          Local Attractions

                          • Cenote Santa Cruz - 2.9km
                            Akumal, Akumal
                          • Riviera Art Gallery - 3.7km
                            20th Street between 5th Av. & 10th Av., Playa del Carmen
                          • Temazcal Natura - 5.7km
                            Monte de los Cibeles, Playa del Carmen
                          • Xcaret Eco Theme Park - 3.6km
                            Highway Pto. Juarez - Chetumal Km. 282, Playa del Carmen
                          • Sian ka'an Jeep Tour Expedition - 5.7km
                            Monte de los Cibeles, Playa del Carmen

                          Near the hotel

                          • Xaman Ha Aviary - 560 m
                            Paseo Xaman-Ha, Playa del Carmen
                            Hotel information
                            • Check-In:
                              from  3 pm
                            • Check-Out:
                              until  11 am
                            • Year renovated:
                              2007
                            • Number of rooms:
                              400

                            Hotel Awards

                            MexicanHOTEL AWARDSRecommendedPlaya del CarmenSandos Playacar Beach Experience Resort

                            According to guest reviews, the hotel has been rated as
                            Best Family Hotels in Mexico

                            Use Badge

                            Sandos Playacar Beach Experience Resort Reviews

                            Guest reviews are submitted by our customers after their stay at Sandos Playacar Beach Experience Resort

                            Individual guest reviews

                            • Family with children
                              8.2

                              The food and facilities were very good. The Kid's place was fun for our daughter. The WiFi was more available than advertised, you could do any low bandwith stuff in the lobby.

                              Like other all inclusives, the liquor was of subpar quality.

                            • Family with children
                              7.8

                              Excellent location at the end of Playacar close to the jungle.Nice resort with all facilities inside (pool, restairants, activities, animation, cash dispenser). Enough room for everyone no rush for chairs around the pool or at the beach. Friendly staff.

                              We had a select room chosen for its location beachfront and renewed room. Nothing really exciting about the room itself (no slippers, so bathrobe, no specific toiletries etc...), and the room still needs remodelling (partially remodeled).

                            • Couple
                              10.0

                              We were on our Honeymoon and everything was great! Room with ocean view was lovely, food was amazing with selection of a la carte restaurants, location is brilliant. All inclusive programm is very good. Two last days it was raining but even in a weather like that there was a lot to do in the hotel. Would reccomend it to everyone.

                            • Older travelers
                              10.0

                              We had a great oceanfront/oceanview room that was very centrally located to the pool, beach and restaurants.

                              At times it seemed like the bartenders were expecting to be tipped which really shouldn't be the case at an all inclusive. The resort has many spots where there is a step up or a step down. This might be a bit tricky for kids or the elderly. I am neither but missed a step nevertheless and fell. The hotel staff was very attentive and cooperative when dealing with my fall but those who walk with an aid may have some trouble navigating the steps.

                            • Family with children
                              9.6

                              i liked the food and the fact that drinks and food was available all the time . Its a very big hotel and still the pool area was always clean ,bathrooms in public areas always clean and good smell,dinning area clean and enough food...

                              the fact that we could not dine in the restaurants early and reservation were available only from 19:30 and ahead which is not a convenient hour to dine with young children.

                            • Older travelers
                              8.8

                              Very friendly and helpful staff that were usually conveniently but dicreetly close by. We can mention, Saul (Mediterranean), Saul (Spa), Manuel (buffet), Jasmine (plaza) amoung many, many others. The entertainment group was very active and looked genuinely interested in their task. The French restaurant was definately the best amoung your open restaurants (the Italian was closed). I was pleased that in spite of open bar there were no incidents of obnocious drunken behavior. You keep the grounds neat and tidy. I think it is good you endeavor to keep it family friendly.

                              Room was very damp. This could be because we preferred no fan or ac and condensation formed on the floor and ceiling making some of our clothes in the closet wet. The ac was difficult/uncomprehendible to operate. The Brazilian "a la carte" is perhaps stretching it because it was a salad bar and no choice on the main course (except by denying/accepting the 9 grilled meats/vegtables served to everyone). No one returned my calls prior to our arrival. I made these to the number on your internet site and when no one answered I was transfered to an answering machine and left a message. You should have at least responded by email. Even though independant operators like tour guides promote from your property you should be aware of complaints guests might have for them because it reflects the image of Sandos Playacar just the same. For example were told that our it was only 45 minutes to Tulum for the quided tour but it took two hours to get their because we had to do an extensive pick up round. Guests should be warned. I would prefer some options with more serious culture presentations - evening lecture, Mayan story telling, solo-musician perhaps. What about a place with a view to play the card game bridge, even arranging simple duplicate tournaments?

                            • Older travelers
                              8.8

                              White sand and warm sea. Spa facility great but too cold in most areas.

                              Water in the spa too cold. Jets were working all day but hardly anyone in the pool as too cold. The jacuzzi was wsrm enough though.

                            How to reach hotel

                            hotel Sandos Playacar Beach Experience Resort - Playa del Carmen Playa del Carmen location
                            Show big map »

                            Hotel Address:

                            Paseo Xaman-Ha Mz 1 Lote 1, Playacar, Playa del Carmen, Mexico, 77710

                            Get directions
                            City Center
                            • Playa del Carmen
                              3.3km
                            Airports
                            Hotel information
                            • Check-In:
                              from  3 pm
                            • Check-Out:
                              until  11 am
                            • Year renovated:
                              2007
                            • Number of rooms:
                              400

                            Hotel Awards

                            MexicanHOTEL AWARDSRecommendedPlaya del CarmenSandos Playacar Beach Experience Resort

                            According to guest reviews, the hotel has been rated as
                            Best Family Hotels in Mexico

                            Use Badge

                            Hotels nearby