Retiro Maya Hotel - Tulum

Km 6.5 Carretera Tulum - Boca Paila, Tulum, Mexico, 77780  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Retiro Maya Hotel - Tulum

 Free Wi-Fi

Free Wi-Fi in public areas

 Parking

Paid parking

 24-Hour

24-hour check-in

 Check-in/Check-out

Early check-in/-out

 Fitness/Gym

Fitness center

 Food/Drinks

Restaurant

Bar/Lounge

 Child-friendly

Cribs available

 Pets

No pets allowed

Overview

Retiro Maya is a 3-star hotel offering diving and sailing for active rest and a solarium, steam baths and a hot tub for relaxation.

This spectacular hotel is situated 2.2km from Las Pinturas, Mayan Beach and Ana y Jose Beach Club. The property is 100 meters away from Tulum Archeological Site, Cesiak and Parque Nacional Tulum.

The hotel is surrounded by golf courses and restaurants.

70 minutes by car from Cozumel airport.

Rooms

Spacious rooms feature a kitchen, Wi-Fi, a balcony, a sofa and an in-room safe. Most rooms offer panoramic views, overlooking Tulum National Park and the Caribbean Sea. Guests can make use of en suite bathrooms with a shower and towels available in all guestrooms.

Eat

In the morning a continental breakfast is served at the restaurant. The first floor restaurant provides special meals.

A full breakfast is served at affordable prices. 

Services

Guests can use wedding services, room service and housekeeping and such facilities as currency exchange, a safe deposit box and free parking.

Relax

Leisure facilities in Retiro Maya include a golf course, a cocktail lounge and a sun terrace. For workouts the fitness center provides a gym and yoga classes.

Internet

Wireless internet is available in public areas for free.

Guest Parking

Free public hotel parking is possible on site.

Number of rooms   15.

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Facilities

General

  • Free Wi-Fi in public areas
  • Paid parking
  • 24-hour check-in
  • Reception
  • Safe deposit box
  • Multilingual staff
  • No pets allowed
  • Currency exchange
  • No elevators

Services

  • Paid airport shuttle
  • Room service
  • Laundry
  • Wedding services
  • Tours/Ticket assistance

Dining facilities

  • Bed and breakfast
  • Breakfast room
  • Restaurant
  • Bar/Lounge
  • Cafe

Children's facilities

  • Cribs available
  • Paid babysitting/Child services

Leisure facilities

  • Beach umbrellas
  • Beach towels
  • Sun loungers
  • Fitness center
  • Shiatsu massage
  • Garden area

Room view

  • Sea view
  • Garden view

Room facilities

  • Air conditioning
  • Paid in-room safe
  • Tea and coffee facilities
  • Connecting rooms
  • Dining room
  • Terrace
  • Balcony
  • No rollaway/Extra beds available

Bathroom

  • Private bathroom
  • Steam shower

Policies

Check-In

  • from  3 am

Check-Out

  • until  12 pm

Children and extra beds

  • All children under the age of 12 may stay free of charge when using existing bedding. 
  • There are no extra beds provided in a room. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Retiro Maya Hotel - Tulum Tulum location
Show big map »

Hotel Address:

Km 6.5 Carretera Tulum - Boca Paila, Tulum, Mexico, 77780

Get directions
City Center
  • Tulum
    5.4km
Airports
  • Cozumel (CZM)
    67.9km
Beaches
  • Ana y Jose Beach Club
    2.2km
Hotel information
  • Check-In:
    from  3 am
  • Check-Out:
    until  12 pm
  • Number of rooms:
    15

Hotel Awards

MexicanHOTEL AWARDSRecommendedTulumRetiro Maya

According to guest reviews, the hotel has been rated as
Best Family Hotels in Mexico

Use Badge

Rooms and availability

Single Room
Bed type: 1 Single bed or Double or Twin beds
Check Prices
— Less information+ More information

How to reach hotel

hotel Retiro Maya Hotel - Tulum Tulum location
Show big map »

Hotel Address:

Km 6.5 Carretera Tulum - Boca Paila, Tulum, Mexico, 77780

Get directions
City Center
  • Tulum
    5.4km
Airports
  • Cozumel (CZM)
    67.9km
Beaches
  • Ana y Jose Beach Club
    2.2km
Hotel information
  • Check-In:
    from  3 am
  • Check-Out:
    until  12 pm
  • Number of rooms:
    15

Hotel Awards

MexicanHOTEL AWARDSRecommendedTulumRetiro Maya

According to guest reviews, the hotel has been rated as
Best Family Hotels in Mexico

Use Badge

Retiro Maya Location

Legend
  • Current hotel
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  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

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What's nearby

Popular areas

  • City Center - 3.8km

Historical sites

  • Mayan Ruins of Tulum - 3.7km

Local Attractions

  • Ana y Jose Beach Club - 2.2km
    Carretera Tulum - Boca Paila Km 6, Tulum
  • Temple of Doom (Cenote Esqueleto) - 3.8km
    Coba Road, Tulum
  • Ziggy Beach - 4.1km
    Road Tulum-Boca Paila km7, Tulum
  • Mayan Beach - 3.2km
    TulumMexico
  • Playa Paraiso - 4.1km
    Near Tulum, Tulum
Hotel information
  • Check-In:
    from  3 am
  • Check-Out:
    until  12 pm
  • Number of rooms:
    15

Hotel Awards

MexicanHOTEL AWARDSRecommendedTulumRetiro Maya

According to guest reviews, the hotel has been rated as
Best Family Hotels in Mexico

Use Badge

Retiro Maya Reviews

Guest reviews are submitted by our customers after their stay at Retiro Maya

Individual guest reviews

  • Couple
    7.0

    While rather expensive, the location is wonderful. Our cabana was literally steps from the beach and with sea views. It was spacious (particularly the bathroom) and clean. The bed was comfortable although the mosquito net was a nuisance (could have been installed better). Really it is all about location, and this one is hard to beat.

    Breakfast was useless. toast was more like warm bread. the plate of fruit was just ok. we asked for water which never came. Having to send half by bank transfer in advance is a bit annoying nowadays and the lady proprieter initially seemed dubious about our having paid half despite copies of transfer etc. Overall, though, it was a wonderfuol experience.

  • Single
    7.8

    Relaxed atmosphere in a fabulous location. Step straight off your terraza & pad barefoot down the soft golden sand path to hit the beach. Heaven! The guys will bring you shrimp ceviche & a chilled corona to enjoy on your sun-lounger .. what more could you ask for! Lovely people, lovely place.

  • Single
    9.2

    Wonderful people; nice accommodations; yoga classes, massages available.

    All good. Although, as an early riser, availability of coffee at an earlier hour would be nice.

  • Couple
    5.8

    Good location on the beach.

    There we blood stains on the sheets and on one of the towels. No safe in the room and you can't really lock the doors from the inside, so don't bring any valuables. Electricity is only from 6pm to 11pm, which I didn't realize until after I had already paid for my reservation (which they make you do via PayPal within 48 hours of booking). Go elsewhere.

  • Family with children
    6.2

    The hotel is located on a parfect part of the Tulum beach.

    This hotel had no services at all. Although the room was cleaned, the towels were not changed daily. There were no sockets in the room to charge a mobile phone. Most of the time, electricity was out. That means everything was completely dark, so you need to bring a flashlight in order to find your way in your room and around the hotel after sunset. The place obviously has a problem with electricity supply. The water in the shower is very weak, so, it's difficult to take a shower. Breakfast consisted of just jam and bread.

  • Couple
    4.6

    The location is the only good thing about Retiro Maya as it is right on the beach.

    We were very disappointed with our three-night stay here. It wasn't good value for money (list price of $95 a night - through Booked.net we got a cheaper rate, but it was still overpriced in our opinion). We were aware this was a rustic place and there wouldn't be electricity the whole time, but the lights didn't even come on in our room until an hour after it went dark, so we had to use a torch. The sheets and towels were stained. The bathroom wasn't particularly clean and the bin for the toilet paper wasn't emptied daily. The staff seemed disinterested and I didn't feel we were given very good customer service at all. Stay somewhere else. This was not a relaxing stay!

  • Group of friends
    8.2

    Beautilfu location, good price to value

    Breakfasts and the restaurant in general could use some improvement (menu, service)

  • Couple
    9.6

    Lovely location, great staff, low-key.

    I liked everything. Those looking to book this lodging should know it's on the rustic side - but we found it quite delightful. Higher-end stuff can always be found; this place is great for a low ecological impact stay.

  • Couple
    8.2

    We were upgraded for free to a beach front property. The owner was really friendly.

  • Family with children
    6.2

    The cabana was a rustica as they say in Mexico..lovely beach setting, birds chirping, beautiful, uncrowded sandy beach with nice chairs and beach towels. The 2 hour Yoga class was relaxing and they had a nice studio. But for the money..the staff was a little deceiving about the power and the overall availability of food and drink was a little weak the mattresses were hard, with foam toppers that did not reach edges, linens were cheap. There were many of these settings down the beach for better prices..it was very rustic for the money.

  • Single
    6.2

    The beach was beutiful and it was very quiet and relaxing.

  • Couple
    5.0

    Great beach

    Terrible breakfast for 120mxn and the place looks like they stopped doing maintenance some time ago. We moved after three nights to one of their neighbours called Plaza Azul. This place costs a bit more but you get a really nice place!

  • Family with children
    3.8

    It was an absolute dissapointment beyond all expectations. No value for the money at all. Very uncomfortable and inconsiderate atmosphere.

  • Couple
    5.8

    Our room was a few meters from the beach. No kids.

    Overpriced for what it was. Had to drive or walk someplace for every meal. During the day the noise from the renovations of the owners house next door made us have to go to a different beach.

  • Couple
    2.4

    It is a nice beach but that is all. 10 usd would be the fair price for this horrible bambus houses full of moscitos. No restaurant, no owner, nothing positive at this place at all.

    Don´t go!! The owner and the stuff donßt even try to make it a more nicer place. They could at least have a normal bed with a well maintained moscito net... Don´t mess your holliday while staying at this place. The beach is good so luck of an other place at this beach to stay!

How to reach hotel

hotel Retiro Maya Hotel - Tulum Tulum location
Show big map »

Hotel Address:

Km 6.5 Carretera Tulum - Boca Paila, Tulum, Mexico, 77780

Get directions
City Center
  • Tulum
    5.4km
Airports
  • Cozumel (CZM)
    67.9km
Beaches
  • Ana y Jose Beach Club
    2.2km
Hotel information
  • Check-In:
    from  3 am
  • Check-Out:
    until  12 pm
  • Number of rooms:
    15

Hotel Awards

MexicanHOTEL AWARDSRecommendedTulumRetiro Maya

According to guest reviews, the hotel has been rated as
Best Family Hotels in Mexico

Use Badge

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