Moevenpick Hotel & Residences Hajar Tower Makkah - Mecca

Abraj Al-Bait, P.O.Box 17700, Mecca, Saudi Arabia, 21955  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
^

Moevenpick Hotel & Residences Hajar Tower Makkah - Mecca

 Free Wi-Fi

Free Wi-Fi in public areas

 Parking

Paid parking

 24-Hour

24-hour reception

 Food/Drinks

Restaurant

Bar/Lounge

 Meeting facilities

Meeting room

 No Smoking

Non-smoking rooms

 Child-friendly

Kids club

 Pets

No pets allowed

Overview

Moevenpick Hotel & Residences Hajar Tower Makkah is a 5-star property in the center of Mecca.

The hotel’s prime location offers quick access to Madhbah Isma`Il, Um AlQura University and Mina. It will take you 5 minutes to get to Zamzam Well, Abraj Al-Bait Towers and Hajar Tower.

The hotel is surrounded by coffee shops and restaurants.

Taif airport is 75 minutes' drive from the hotel.

Rooms

All en-suite rooms at Moevenpick Hotel & Residences Hajar Tower Makkah are fitted with Wi-Fi, a mini-refrigerator, a laptop-size safe, LCD flat-screen TV and a minibar. Some hotel rooms come with spectacular views over the city. They boast Italian decor and offer coffee/tea makers and an electric kettle.

Eat

Every morning a complimentary buffet breakfast is served. International dishes are served in the lobby restaurant. The luxury bar serves a selection of mineral water.

Services

Guests will appreciate a safe deposit box, currency exchange and VIP room facilities as well as find internet connection and a business center useful for work.

Relax

The hotel offers child care service and a mini club for guests with children.

Internet

Wireless internet is available in public areas for free.

Guest Parking

private hotel parking is possible at a location nearby and the rate is SAR 200 per day.

Year renovated   2009.  Number of floors   31.  Number of rooms   1203.

This field is required.
Email not defined
 Open
WRITE A QUICK REVIEW
Very Bad Excellent
1 2 3 4 5 6 7 8 9 10
Rate this hotel
YOUR IMPRESSION OF THE HOTEL

General information

Pros

Cons

YOUR DETAILS
First Name
Email
Cancel
To get your review moderated and published, please read our Terms and Conditions.

Facilities

General

  • Free Wi-Fi in public areas
  • Paid parking
  • Late check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Dry hotel – No alcohol served
  • Air conditioning in public areas
  • Children are welcome
  • 24-hour security
  • Safe deposit box
  • Smoke detectors
  • Multilingual staff
  • No pets allowed
  • Lobby
  • Sundry/Convenience store
  • Souvenir shop
  • Coffee shop
  • Currency exchange
  • ATM/Cash machine
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled

Services

  • Paid valet parking
  • 24-hour room service
  • Bell staff/Porter
  • Car rental
  • Self-service laundry
  • Shops/Commercial services
  • Newspaper service
  • Wake up service

Dining facilities

  • Bed and breakfast
  • Restaurant buffet
  • Bar/Lounge
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Meeting room

Children's facilities

  • Babysitting/Child services
  • Kids club

Room view

  • City view
  • Landscape view
  • Haram view

Room facilities

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • Heating
  • VIP room facilities
  • Paid in-room safe
  • Mini-Bar
  • Tea and coffee facilities
  • Bottled water
  • Turndown service
  • Connecting rooms
  • Sitting area
  • Ironing facilities
  • Armchair

Bathroom

  • Separate tub and shower
  • Steam shower
  • Room toiletries
  • Hair dryer
  • Bathrobe

Kitchen facilities

  • Mini-fridge

Bedroom

  • Premium bedding

Media

  • Flat-screen TV
  • Cable/Satellite television
  • Direct dial telephone
  • International calls
  • CD player
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-In

  • from  12 pm

Check-Out

  • until  6 am

Children and extra beds

  • One child under the age of 12 may stay free of charge when using existing bedding. 
  • Maximum capacity of extra beds in a room is 1. 

How to reach hotel

hotel Moevenpick Hotel & Residences Hajar Tower Makkah - Mecca Mecca location
Show big map »

Hotel Address:

Abraj Al-Bait, P.O.Box 17700, Mecca, Saudi Arabia, 21955

Get directions
City Center
  • Mecca
    1.5km
Airports
  • Taif (TIF)
    74.8km
  • King Abdulaziz International (JED)
    75.0km
Hotel information
  • Check-In:
    from  12 pm
  • Check-Out:
    until  6 am
  • Year renovated:
    2009
  • Number of floors:
    31
  • Number of rooms:
    1203

Hotel Awards

SaudiHOTEL AWARDSHighly RecommendedMeccaMoevenpick Hotel & Residences Hajar Tower Makkah

According to guest reviews, the hotel has been rated as
Best Family Hotels in Saudi Arabia

Use Badge

Rooms and availability

Moevenpick Hotel & Residences Hajar Tower Makkah Classic Twin RoomMoevenpick Hotel & Residences Hajar Tower Makkah Classic Twin RoomMoevenpick Hotel & Residences Hajar Tower Makkah Classic Twin Room
Classic Twin Room
Bed type: 2 Single beds or King Size bed or 4 Single beds
Size: 34m2
Check Prices
  • Free Wi-Fi
  • Air conditioning
  • Private bathroom
  • — Less information+ More information

This twin room has a minibar, satellite TV and air conditioning.

Room facilities
    Two-Bedroom Twin Room
    Bed type: Twin beds
    Check Prices
    • Free Wi-Fi
    — Less information+ More information

    FEATURES A PARTIAL VIEW OF THE HOLY HARAM PROVIDES TWO BEDROOMS WITH TWIN BEDS EACH TWO

    Room facilities
      Moevenpick Hotel & Residences Hajar Tower Makkah Classic Triple RoomMoevenpick Hotel & Residences Hajar Tower Makkah Classic Triple RoomMoevenpick Hotel & Residences Hajar Tower Makkah Classic Triple Room Hotel information
      Classic Triple Room
      Bed type: Triple
      Size: 34m2
      Check Prices
      • Air conditioning
      • Shower
      — Less information+ More information

      Featuring a partial Haram view, this triple room features a minibar, bathrobe and air conditioning.

      Room facilities
        Moevenpick Hotel & Residences Hajar Tower Makkah Special One-Bedroom Suite
        Special One-Bedroom Suite
        Bed type: Double Bed
        Size: 150m2
        Check Prices
        • Free Wi-Fi
        • Air conditioning
        • Shower
        • — Less information+ More information

        For those who demand something truly special, our 150-sqm Royal Suite gives you an impressive view of the city. It features a master bedroom with an extra-large king bed, air-conditioning, in-room safe box, three bathrooms with separate bathtub and shower, a large interconnecting seating area and dining room. The suite is superbly designed and includes arm chairs, sofas, a large flat-screen LCD TV with more than 80 channels, mini fridge, an iron and ironing board, kettle with a variety of hot drinks (free of charge), complimentary bottles of mineral water, and a cosy bathrobe with slippers. The suite accommodates a maximum of four persons. An extra bed is available at an additional fee.

        Room facilities
          Moevenpick Hotel & Residences Hajar Tower Makkah Classic Quadruple RoomMoevenpick Hotel & Residences Hajar Tower Makkah Classic Quadruple RoomMoevenpick Hotel & Residences Hajar Tower Makkah Classic Quadruple Room Hotel information
          Classic Quadruple Room
          Bed type: Quad
          Size: 37m2
          Check Prices
          • Air conditioning
          • Shower
          — Less information+ More information

          This room features a panoramic view of the city, with individually controlled air-conditioning, and in-room safe box.

          Room facilities
            Moevenpick Hotel & Residences Hajar Tower Makkah Standard Junior Suite
            Standard Junior Suite
            Bed type: Double Bed or Twin beds
            Check Prices
            • Free Wi-Fi
            • Air conditioning
            • Private bathroom
            • — Less information+ More information

            JUNIOR SUITE - CITY VIEW + Breakfast

            Room facilities
              Moevenpick Hotel & Residences Hajar Tower Makkah Master One-Bedroom SuiteMoevenpick Hotel & Residences Hajar Tower Makkah Master One-Bedroom SuiteMoevenpick Hotel & Residences Hajar Tower Makkah Master One-Bedroom SuiteMoevenpick Hotel & Residences Hajar Tower Makkah Master One-Bedroom Suite
              Master One-Bedroom Suite
              Bed type: Double Bed or King Size bed or Twin beds
              Size: 150m2
              Check Prices
              • Free Wi-Fi
              • Air conditioning
              • Shower
              • — Less information+ More information

              ROYAL SUITE FEATURES AN IMPRESSIVE CITY VIEW INCLUDES A MASTER BEDROOM WITH LARGE KING BED

              Room facilities
                Moevenpick Hotel & Residences Hajar Tower Makkah Deluxe SuiteMoevenpick Hotel & Residences Hajar Tower Makkah Deluxe Suite
                Deluxe Suite
                Bed type: King Size bed or 2 Single beds or Twin beds
                Size: 57m2
                Check Prices
                • Free Wi-Fi
                • Air conditioning
                • Private bathroom
                • — Less information+ More information

                DELUXE SUITE KING FEATURES A CITY VIEW WITH A COMFORTABLE KING BED, AND A LIVING ROOM

                Room facilities
                  Moevenpick Hotel & Residences Hajar Tower Makkah Deluxe Two-Bedroom SuiteMoevenpick Hotel & Residences Hajar Tower Makkah Deluxe Two-Bedroom SuiteMoevenpick Hotel & Residences Hajar Tower Makkah Deluxe Two-Bedroom Suite
                  Deluxe Two-Bedroom Suite
                  Bed type: 4 Single beds
                  Size: 57m2
                  Check Prices
                  • Free Wi-Fi
                  • Air conditioning
                  • Shower
                  • — Less information+ More information

                  Our 57-sqm Deluxe Suite 4 Single Beds gives you beautiful two bedrooms featuring comfortable 4 single beds and a sweeping view of the city. This custom-designed and fully furnished suite offers an interconnecting seating area, air-conditioning, sofa bed, in-room safe, large flat-screen LCD TV with more than 80 channels, mini fridge, iron and ironing board, kettle with a variety of complimentary hot drinks, bottles of mineral water, and two bathrooms with a separate shower. Inside the bathrooms are high quality bath and shower products and a cosy bathrobe with slippers.

                  Room facilities
                    Moevenpick Hotel & Residences Hajar Tower Makkah Comfort Room
                    Comfort Room
                    Bed type: 3 Single beds or 4 Single beds or King Size bed
                    Size: 57m2
                    Check Prices
                    • Free Wi-Fi
                    • Air conditioning
                    — Less information+ More information

                    FEATURES A PARTIAL VIEW OF THE HOLY KAABA WITH A COMFORTABLE KING BED, AND A LIVING ROOM

                    Room facilities
                      Moevenpick Hotel & Residences Hajar Tower Makkah Royal SuiteMoevenpick Hotel & Residences Hajar Tower Makkah Royal SuiteMoevenpick Hotel & Residences Hajar Tower Makkah Royal Suite
                      Royal Suite
                      Bed type: King Size bed
                      Size: 150m2
                      Check Prices
                      • Free Wi-Fi
                      • Air conditioning
                      • Shower
                      • — Less information+ More information
                      Room facilities
                        Moevenpick Hotel & Residences Hajar Tower Makkah Deluxe Family SuiteMoevenpick Hotel & Residences Hajar Tower Makkah Deluxe Family SuiteMoevenpick Hotel & Residences Hajar Tower Makkah Deluxe Family Suite
                        Deluxe Family Suite
                        Size: 57m2
                        Check Prices
                        • Air conditioning
                        • Private bathroom
                        — Less information+ More information

                        Featuring a partial Haram view, this air-conditioned suite offers a living room with a flat-screen TV and a minibar. The bathroom includes a shower and free toiletries.

                        Room facilities

                          How to reach hotel

                          hotel Moevenpick Hotel & Residences Hajar Tower Makkah - Mecca Mecca location
                          Show big map »

                          Hotel Address:

                          Abraj Al-Bait, P.O.Box 17700, Mecca, Saudi Arabia, 21955

                          Get directions
                          City Center
                          • Mecca
                            1.5km
                          Airports
                          • Taif (TIF)
                            74.8km
                          • King Abdulaziz International (JED)
                            75.0km
                          Hotel information
                          • Check-In:
                            from  12 pm
                          • Check-Out:
                            until  6 am
                          • Year renovated:
                            2009
                          • Number of floors:
                            31
                          • Number of rooms:
                            1203

                          Hotel Awards

                          SaudiHOTEL AWARDSHighly RecommendedMeccaMoevenpick Hotel & Residences Hajar Tower Makkah

                          According to guest reviews, the hotel has been rated as
                          Best Family Hotels in Saudi Arabia

                          Use Badge

                          Moevenpick Hotel & Residences Hajar Tower Makkah Location

                          Legend
                          • Current hotel
                          • Hotels nearby
                          • Airports
                          • Underground stations
                          • Train stations
                          • Parks
                          • Tourist attractions
                          • Museums
                          • Convention centers
                          • Stadiums
                          • Food and meals
                          • General

                          Hover above the icons to see hotel photo and details.

                          Click the hotel to go to the main hotel page.

                          Route Planner
                          Enter your starting point
                          (at least street address and city)
                          to receive driving directions to or from the hotel.

                          What's nearby

                          Tourist attractions

                          Popular areas

                          Places of interest

                          Universities, Institutes

                          • Um AlQura University - 4.4km

                          Local Attractions

                          • Floating Mosque - 3.3km

                            Near the hotel

                            • Abraj Al-Bait Towers - 20 m
                              MeccaSaudi Arabia
                              Hotel information
                              • Check-In:
                                from  12 pm
                              • Check-Out:
                                until  6 am
                              • Year renovated:
                                2009
                              • Number of floors:
                                31
                              • Number of rooms:
                                1203

                              Hotel Awards

                              SaudiHOTEL AWARDSHighly RecommendedMeccaMoevenpick Hotel & Residences Hajar Tower Makkah

                              According to guest reviews, the hotel has been rated as
                              Best Family Hotels in Saudi Arabia

                              Use Badge

                              Moevenpick Hotel & Residences Hajar Tower Makkah Reviews

                              Guest reviews are submitted by our customers after their stay at Moevenpick Hotel & Residences Hajar Tower Makkah

                              Average guest rating

                              7.6out of 10
                              Excellent
                              Based on 1658 reviews

                              Rating by category:

                              Location
                              10.0
                              Rooms
                              8.0
                              Service
                              9.0
                              Value
                              6.0
                              Dining
                              8.0

                              Individual guest reviews

                              • Group of friends
                                9.2

                                It was very close to the Holy Mosque

                              • Family with children
                                3.8

                                I was absoultely disgusted with the service. I did'nt like anything there.

                                Receptionist was a kinder garden drop out. He made me wait 40 minutes at the counter for nothing. Out of the 3 receptionist, only one could prepare the bill. It seems they were giving preference to Arabic speaking guest, which is so iniquitous. Rooms are rather small and suffocating. I do not recommend this hotel to anybody. This was my 3rd trip to mecca therefore it’s my humble request to all to check for other hotels in the same complex which are about 30% less in terms of cost and 1000000% better in terms of service. I made a big mistake choosing this hotel. (Choose zam zam Hotel)

                              • Group of friends
                                7.4

                                Good price, good location.

                                In-experianced staff, they need to be trained how to resolve problems. Extra beds were unavailable at the time (5 nights). Stained bedsheets when we arrived were changed to other stained sheets!! :S

                              • Family with children
                                4.2

                                Porters and Security guards were very nice and cooperative. Also I appreciate the help and understanding of a lady who answered my call when I complained about the bad service I recieved during my stay in this hotel.

                                many things such as; most of the staff at the reception and information desks are low experianced and immature. Spots, stains and dust cover carpets in rooms and corridors. Bad cleanleniss of room and bathroom. Windows glass are very dusty and dirty from the out side you hardly can see through them.

                              • Single
                                6.2

                                That it was very close to al Haram. They were kind enough to give me a partial view of the Mosque. And stayed till 4pm the next day. And they changed the breakfast that came with the room to a sahoor.

                                I stayed in a twin bedroom. Both bed mattresses' were tilted to the outside. Sleeping was uncomfortable. There was no bathroom slippers and the floor was cold. A 5 star hotel with no bathtub! And the all tv channels stopped working around 2:30 am. The breakfast they changed to a sahoor was actually still a breakfast, the restaurant says they were not prepared for ramadan to be today which is not true because sha'aban was full month. Any how, they served regulat breakfast as sahoor! Cerial and scrambled egg's? If I knew I would have eaten a decent dinner earlier and went to sleep.

                              • Single
                                10.0

                                Location is excellent. They offer me free sahour instead of free braekfast. Thanks a lot.

                              • Group of friends
                                7.4

                                Location and the Food. Didnt ge the time to checkout the other hotel facilities.

                                Checked in at around 3 A.M. And was given a dirty room. It was a Checked out room. No apologies were made by the Hotel.

                              • Older travelers
                                6.6

                                We came for Umrah and were not given a room when we arrived at 2pm as the Booked.net letter specified 5pm check-in. I believed a room was available but the hotel told us to come back for the room after 4pm and kept reminding us about the check-in time on Booked.net letter. Hotel also insisted that I pay for the room first. But when I returned at 5pm to get a room, the reception kept asking me to pay for the room, embarassing me in front of other customers, even though I have told him several times the room had been paid. For a 5 star hotel, they should train their reception personnel better.

                              • Older travelers
                                5.0

                                Lifts are suitable in qty and size

                                * I was on room 519 on my arrivel and the noise was very bad from outside hvac machines after transfer to room 1619 I forgot some of my clothes in room 519 and the staff failed to bring it to me back and the exhaust fan in the bathroom very noisy also the small frigedaire motor is very noisy,

                              • Group of friends
                                9.6

                                Simply It is the best hotel in Mecca.

                                The underground entrance is not ready yet and there are many construction works still running there.

                              • Older travelers
                                8.8

                                Its very close to Haram and the view is amazing !!!

                              • Older travelers
                                7.4

                                Location The breakfast buffet. The Staff are very friendly and very helpful.

                                1-I couldn't sleep all time my neighbor talking on phone because my double room as most of room in the hotel has 2 doors for the 2 neighbored rooms -so they can rent it as two opened rooms- so ur neighbors voice is almost as they are staying with you in same room..so I couldn't sleep all time my neighbor is awaking and she was very old mom so I couldn't complain. 2-the dinner buffet is expensive compared to movenpick anwar madina and has fewer variety

                              • Single
                                6.8

                                As first timer performing Omra on my own, I did not want to be overwhelmed bytrying to find my way in a place I had never been before. Therefore the location was perfect in providing me with the opportunity to focus on the purpose of my journey and staty as late as I needed at the Haram.

                                The outdated furnityre that needs if not changng, at least a good wood polish to refresh it. The silk pillows had marks of either perspiration or drollin gon them. Not sure... But that was not what I expected especially that I stayed at Movenpick in Qatar, and the standards seemed a bit higher there.... The service was slow and at breakfast one does not get real coffee but Nescafe. I asked for Americano and was reserved diluted Nescafe...However, was served real coffee when I had room service. Luckinlly there was a Starbuck in teh mall wich helped me satisfy my coffee fix :-) Additionally, I would advise that when serving pancakes, traditionally, the maple syrup is to be warmed as cold syrup does not do much for cold pancakes.. But overall whilst the service was slow everyone was very nice. In all fairness I could tell that the staff was overwhelmed as this seemed to be a very high season for visitors. My feedback is to be viewed as constructive criticism, as my main focus was really hygiene and location and found both and I had partial view to the Haram. The location made the entire experience very special as Icould stay out as late as I could without worrying about findig my way..

                              • Family with children
                                5.4

                                Oh, the security guys were horrible, there were randomly picking up the hotel guest and asking tons of questions in Arabic and they don't know even a single word of English. The hotel staff were very friendly but the security guys for the entire building for clock tower is horible. I won't stay again in that Clock tower building et all

                                The security guys were horible and they picked me often times and asked me a 5 or 6 questions each time I enter the lobby. its so difficult for your friend to pick-up from the hotel. the parking facility is horrible

                              • Group of friends
                                9.6

                                Very good hotel, starting with the warm welcome and friendly staff, fahad at the reception was very friendly and helping, and ending with the quick and easy checkout. Rooms are very luxurious and clean. Location is as close as it gets to the haram. Highly recommended.

                              How to reach hotel

                              hotel Moevenpick Hotel & Residences Hajar Tower Makkah - Mecca Mecca location
                              Show big map »

                              Hotel Address:

                              Abraj Al-Bait, P.O.Box 17700, Mecca, Saudi Arabia, 21955

                              Get directions
                              City Center
                              • Mecca
                                1.5km
                              Airports
                              • Taif (TIF)
                                74.8km
                              • King Abdulaziz International (JED)
                                75.0km
                              Hotel information
                              • Check-In:
                                from  12 pm
                              • Check-Out:
                                until  6 am
                              • Year renovated:
                                2009
                              • Number of floors:
                                31
                              • Number of rooms:
                                1203

                              Hotel Awards

                              SaudiHOTEL AWARDSHighly RecommendedMeccaMoevenpick Hotel & Residences Hajar Tower Makkah

                              According to guest reviews, the hotel has been rated as
                              Best Family Hotels in Saudi Arabia

                              Use Badge