The sophisticated 4-star Lake Kivu Serena Hotel is set in the center of Gisenyi. The building was renovated in 2006.
A 10-minute ride from Mount Nyiragongo. 94km to Kigali.
Goma airport is 5 minutes' drive from the hotel.
The hotel's luxury rooms are appointed with a seating area, individual climate control, satellite TV, a private balcony and an in-room safe. Some rooms feature panoramic views over the garden. Guests can make use of en suite bathrooms with a bathtub, a hairdryer and a shower available in all guestrooms.
In the morning a buffet breakfast is served at the restaurant. The poolside bar serves barbecue and light meals.
Shopping service, wake up service and porter service as well as free parking, a barber shop and a beauty salon are available at the hotel.
Guests can find a fitness club, an outdoor swimming pool and live entertainment and make use of a wellness center and massage on the premises. Guests can choose from tennis, boating and fishing available on the premises.