Jumeirah Zabeel Saray Hotel - Dubai

The Palm Jumeirah, Crescent Road, Dubai, United Arab Emirates, 27722  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Jumeirah Zabeel Saray Hotel - Dubai

 Free Wi-Fi

Free Wi-Fi in public areas

 Parking

Paid parking

 24-Hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Swimming Pool

Indoor swimming pool

Outdoor swimming pool

 Private beach

Beach access

 Fitness/Gym

Fitness center

 Sports activities

Tennis court

Scuba diving

Wind surfing

Snorkeling

Sailing

Boating

Fishing

Canoeing

Table tennis

Verified Reviews:

  • No spa - Bar is very good - Definitely would go again
  • Breakfast was fab - Bathroom very luxurious - Complimentary water
  • Rooms are lovely - Pool was awful - Friendly service
  • Good location - Free shuttle - 42 flat screen tv
  • Professional staff - Valet parking - Beautifully decorated

Overview

Located on the west crescent of Palm Jumeirah, the five-star Jumeirah Zabeel Saray is surrounded by palaces of the Ottoman period overlooking the Arabian Gulf.
This truly luxurious beachside resort offers breathtaking views of Arabian Gulf and Dubai’s skyline.
All 405 luxurious air-conditioned rooms feature private balconies.
The hotel welcomes in seven on-site restaurants, which serve various food, from Turkish to French as well as other international and local cuisine in chic surrounding.

Year renovated   2010.  Number of rooms   405.

Rooms

General information
All the rooms are elegantly appointed and feature fine furnishing, superb views across the Arabian Gulf and come with a private bathroom with a rain shower and an oversized Turkish marble bath tub, 42-inch LCD TV, iPod docking station, mini-bar and IDD telephone.
Room Types:
Luxury rooms has fine furnishing and superb views of the Arabian Gulf and include the following room types:
Superior double has a double bed and is 40sqm.
Deluxe king is 46sqm and provides a king-sized bed and a private balcony with a shoreline’s view.
Grand Deluxe Double is 56sqm and offers a private balcony overlooking the Arabian Gulf.
Deluxe Family Room is 50-60sqm and offers two separate bedrooms, two separate bathrooms, two LCD TVs and a private balcony overlooking the Arabian Gulf.
Grand Deluxe Family Room is 65-80sqm and provides two separate bedrooms, two separate bathrooms, two LCD TVs and a private balcony overlooking the Arabian Gulf.
Residences come with exquisite marble, dark wood and are situated around the magnificent lagoon pool with tropical gardens and tennis courts and include the following residence types:
Beach Residence is 520sqm, leads into a private beach and offers spacious living areas.
Lagoon Residence is 460sqm, overlooks the lagoon pool with tropical landscaping, it has four bedrooms with direct access to the pool.
Seafront Residence is 520sqm, it has five bedrooms and is set in lush tropical landscaping.
Luxury Suites offer ocean views, bathrooms designed in the traditional Ottoman style and the state-of-the-art technology and include the following suite types:
Junior Suite is 66sqm, overlooks the Arabian Gulf and feature the furnishing of the rich style of the Turkish Empire. Some of them may be connected to a Deluxe King Room for additional charges.
Two Bedroom Suite is 142sqm, it offers marble bathrooms with the rainforest showers.
Imperial One Bedroom Suite is 94sqm and offers high ceilings and bathrooms with a separate rain shower and over size Turkish marble bath.
Imperial Two Bedroom Suite is 142sqm and provides two bathrooms, two bedrooms, a spacious living and dining areas and great views from the private balcony.
Grand Imperial Suite is 310sqm and boasts a spacious living and dining areas and a large private balcony.

Dining options

Imperium serves buffet breakfasts each morning.
The hotel offers signature dining in Al Nafoorah, Amala, Lalezar and Voi.
Al Nafoorah serves Lebanese food in traditional Arabic and Lebanese furnishing, which is accompanied by the live performances 7 days a week.
Amala welcomes to taste authentic Northern Indian cuisine.
Lalezar serves classical Turkish dishes and free Turkish grape beverages. It is famous for traditional Samovar brewed tea and Turkish coffee.
Voi provides fine dining serving Vietnamese and French dishes.
The hotel offers casual dining in Imperium, Ixir, Plaj and Sultan’s Lounge.
Imperium offers international and French cuisine.
Ixir is located on the ground level and is connected to Talise Ottoman Spa and offers a healthy food and selection of beverage, specially prepared teas, freshly squeezed juices and vitamin cocktails.
Plaj is a family friendly venue serving international dishes and offering panoramic views of the Arabian Gulf.
Sultan’s Lounge is a lobby bar with a selection of teas and coffees.
The hotel offers the following bars and nightlife entertainment spots as Voda Bar, C Club and Mehteran Theatre.
Voda Bar is located on the ground level and offers a lot of various cocktails and international premium beverages.
C Club is on the ground floor and serves superb cigars, international beverage and chocolates.
Mehteran Theatre offers 380 seats and provides world-class stage performances with fine dining.

You can start your day with a buffet breakfast, which costs AED 140 per person per night. 

Services

The hotel offers the Private Screening Room for 29 seats, five meeting rooms ranging from 104-110sqm, which may accommodate smaller and larger groups of people, as well as an outdoor event space for 250 guests seated or 350 guests in cocktail reception style.

Leisure

All the hotel guests get free entry to Wild Wadi Waterpark.
Talise Ottoman Spa offers 42 individual spa rooms and suites, an indoor swimming pool, a Turkish spa, hammam and aromatherapies.
The resort offers a tropical garden and a lagoon pool.
Tennis courts are available as well.

Additional features

The hotel offers rooms and facilities for the people with disabilities, including grab bars in the bathroom.
Child care service is rendered in the hotel.

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Facilities

General

  • Free Wi-Fi in public areas
  • Paid on-site parking
  • Handicap parking
  • VIP check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Air conditioning in public areas
  • Children are welcome
  • 24-hour security
  • Free safe at reception
  • No pets allowed
  • Gift/Newsstand
  • Private beach
  • Currency exchange
  • ATM/Cash machine
  • Beauty salon
  • Luggage storage
  • Bicycle storage
  • Elevator
  • Rooms/Facilities for disabled

Guest Parking

  • Free private hotel parking is possible on site.

Activities

  • Banana boat
  • Scuba diving
  • Wind surfing
  • Snorkeling
  • Boating
  • Sailing
  • Canoeing
  • Table tennis
  • Fishing
  • Tennis

Services

  • Paid airport shuttle
  • Valet parking
  • 24-hour room service
  • Bell staff/Porter
  • Bicycle rental
  • Car rental
  • Dry cleaning
  • Laundry
  • Doctor on call
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance
  • Shoe shine service

Dining facilities

  • Half board
  • Continental breakfast
  • In-room breakfast
  • A la carte restaurant
  • Poolside snack bar
  • Cafe
  • Catering service

Meeting facilities

  • Business center
  • Conference room
  • Meeting/Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Babysitting/Child services
  • Children's play area
  • Children's pool
  • Kids club

Leisure facilities

  • Outdoor swimming pool
  • Indoor swimming pool
  • Beach access
  • Night club
  • Tennis court
  • Fitness center
  • Spa & wellness center
  • Turkish bath
  • Steam bath
  • Jacuzzi
  • Shiatsu massage
  • Sun terrace
  • Garden area
  • Theater

Room view

  • Sea view
  • Bay view

Room facilities

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • Heating
  • VIP room facilities
  • Free in-room safe
  • Mini-Bar
  • Tea and coffee facilities
  • Turndown service
  • Connecting rooms
  • Sitting area
  • Dressing area
  • Terrace
  • Balcony
  • Wardrobe
  • Ironing facilities

Bathroom

  • Bathroom
  • Bathtub
  • Steam shower
  • Hair dryer
  • Bathrobe
  • Bathroom telephone

Media

  • Paid movies/Video
  • Flat-screen TV
  • Internet television
  • Direct dial telephone
  • CD player
  • Radio
  • AM/FM alarm clock

Room decor

  • Parquet floor

Policies

Check-In

  • from  3 pm

Check-Out

  • until  12 pm

Children and extra beds

  • One child under the age of 2 may stay for free in a crib. 
  • One child under the age of 4 may stay free of charge when using existing bedding. 
  • One child under the age of 12 may stay at the price of AED 200 per person per night in an extra bed. 
  • Older children/adults may stay at the price of AED 450 per person per night in an extra bed. 
  • Maximum capacity of extra beds in a room is 1. 
  • There are no extra beds provided in a room. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Jumeirah Zabeel Saray Hotel - Dubai Dubai location
Show big map »

Hotel Address:

The Palm Jumeirah, Crescent Road, Dubai, United Arab Emirates, 27722

Get directions
City Center
  • Dubai
    22.2km
Airports
  • Al Maktoum (DWC)
    22.7km
  • Dubai (DXB)
    29.7km
Train Stations
  • Dubai Mall Station
    18.7km
  • Financial Centre Station
    19.8km
Underground stations
  • Nakheel Harbour\x26Tower Metro Station 1
    4.5km
  • Mall of the Emirates Metro Station 1
    8.2km
  • Bus stop
    2.5km
Hotel information
  • Check-In:
    from  3 pm
  • Check-Out:
    until  12 pm
  • Year renovated:
    2010
  • Number of rooms:
    405

Hotel Awards

UAEHOTEL AWARDSRecommendedDubaiJumeirah Zabeel Saray

According to guest reviews, the hotel has been rated as
Best Spa Hotels in United Arab Emirates

Use Badge

Rooms and availability

General information
All the rooms are elegantly appointed and feature fine furnishing, superb views across the Arabian Gulf and come with a private bathroom with a rain shower and an oversized Turkish marble bath tub, 42-inch LCD TV, iPod docking station, mini-bar and IDD telephone.
Room Types:
Luxury rooms has fine furnishing and superb views of the Arabian Gulf and include the following room types:
Superior double has a double bed and is 40sqm.
Deluxe king is 46sqm and provides a king-sized bed and a private balcony with a shoreline’s view.
Grand Deluxe Double is 56sqm and offers a private balcony overlooking the Arabian Gulf.
Deluxe Family Room is 50-60sqm and offers two separate bedrooms, two separate bathrooms, two LCD TVs and a private balcony overlooking the Arabian Gulf.
Grand Deluxe Family Room is 65-80sqm and provides two separate bedrooms, two separate bathrooms, two LCD TVs and a private balcony overlooking the Arabian Gulf.
Residences come with exquisite marble, dark wood and are situated around the magnificent lagoon pool with tropical gardens and tennis courts and include the following residence types:
Beach Residence is 520sqm, leads into a private beach and offers spacious living areas.
Lagoon Residence is 460sqm, overlooks the lagoon pool with tropical landscaping, it has four bedrooms with direct access to the pool.
Seafront Residence is 520sqm, it has five bedrooms and is set in lush tropical landscaping.
Luxury Suites offer ocean views, bathrooms designed in the traditional Ottoman style and the state-of-the-art technology and include the following suite types:
Junior Suite is 66sqm, overlooks the Arabian Gulf and feature the furnishing of the rich style of the Turkish Empire. Some of them may be connected to a Deluxe King Room for additional charges.
Two Bedroom Suite is 142sqm, it offers marble bathrooms with the rainforest showers.
Imperial One Bedroom Suite is 94sqm and offers high ceilings and bathrooms with a separate rain shower and over size Turkish marble bath.
Imperial Two Bedroom Suite is 142sqm and provides two bathrooms, two bedrooms, a spacious living and dining areas and great views from the private balcony.
Grand Imperial Suite is 310sqm and boasts a spacious living and dining areas and a large private balcony.

Jumeirah Zabeel Saray Beach Residence
Beach Residence
Check Prices
— Less information+ More information

Your five bedroom Beach Residence includes sun terraces, impressive reception area with chandelier, access to second floor by staircase or personal elevator, internal reflection pools, floors clad with fine quality Turkish marble. All five bedrooms include ensuite bathrooms and parquet flooring, spacious living room and dining areas, large kitchen and breakfast area with modern appliances, impressive private pool with teak decking, maid’s quarters, secure double garage, direct access to the beach and amazing views towards Palm Jumeirah and the Arabian Gulf.

Jumeirah Zabeel Saray Deluxe King RoomJumeirah Zabeel Saray Deluxe King RoomJumeirah Zabeel Saray Deluxe King RoomJumeirah Zabeel Saray Deluxe King Room
Deluxe King Room
Bed type: 2 Single beds or Double Bed or King Size bed
Size: 56m2
Check Prices
  • Free Wi-Fi
  • Air conditioning
  • Private bathroom
  • — Less information+ More information

The Deluxe King room offers one King size Bed, a bathroom with sumptuous interiors on an Ottoman theme and a private balcony with views of Dubai’s impressive shoreline. Area:46 square metresOccupancy:2 Adults and 1 Child under 12 years

Room facilities
    Jumeirah Zabeel Saray Superior Double Room
    Superior Double Room
    Bed type: Double Bed
    Check Prices
    • Free Wi-Fi
    — Less information+ More information

    The Superior Double features one Double Bed and opulent, Turkish themed interiors with views of the Arabian Gulf from your private balcony.

    Room facilities
      Grand Deluxe Double Room
      Check Prices
      • Free Wi-Fi
      — Less information+ More information

      Two Double size beds are featured in this generously proportioned and comfortable room, complete with private balcony and views of the Arabian Gulf. Area:56 square metres. Occupancy:2 Adults and 2 Children under 12 years

      Room facilities
        Jumeirah Zabeel Saray Deluxe Family RoomJumeirah Zabeel Saray Deluxe Family RoomJumeirah Zabeel Saray Deluxe Family Room
        Deluxe Family Room
        Bed type: Double Bed or 2 Single beds or Double beds
        Size: 46m2
        Check Prices
        • Free Wi-Fi
        • Air conditioning
        • Private bathroom
        • — Less information+ More information

        Ideal for families travelling with children, these rooms feature two connecting bedrooms, one with a King size bed and the other with two Twin beds. Each bedroom has an ensuite bathroom and private balcony with Arabian Gulf views. Area:50-60 square metres. Occupancy:2 Adults and 2 Children under 12 years or three adults

        Room facilities
          Jumeirah Zabeel Saray Grand Deluxe Family RoomJumeirah Zabeel Saray Grand Deluxe Family RoomJumeirah Zabeel Saray Grand Deluxe Family Room
          Grand Deluxe Family Room
          Bed type: Double Bed or 2 Single beds or Double beds
          Size: 46m2
          Check Prices
          • Free Wi-Fi
          • Air conditioning
          • Private bathroom
          • — Less information+ More information

          deal for families travelling with children, one bedroom features a King size bed and connects to a twin bedded. Each bedroom has an ensuite bathroom and private balcony with Arabian Gulf views.
          Area:65-80 square metres. Occupancy:2 Adults and 2 Children under 12 years or three adults

          Room facilities
            Jumeirah Zabeel Saray Junior SuiteJumeirah Zabeel Saray Junior SuiteJumeirah Zabeel Saray Junior SuiteJumeirah Zabeel Saray Junior Suite
            Junior Suite
            Bed type: King Size bed or Double Bed or 1 Single bed
            Size: 66m2
            Check Prices
            • Free Wi-Fi
            • Air conditioning
            • Private bathroom
            • — Less information+ More information

            he Junior Suite comprises a bedroom with one King size bed adjoining a comfortable living room. Private balconies offer soothing views of Palm Jumeirah and the Arabian Gulf. Area:66 square metres. Occupancy:2 Adults and 1 Child under 12 years

            Room facilities
              Jumeirah Zabeel Saray Imperial One Bedroom SuiteJumeirah Zabeel Saray Imperial One Bedroom SuiteJumeirah Zabeel Saray Imperial One Bedroom SuiteJumeirah Zabeel Saray Imperial One Bedroom Suite
              Imperial One Bedroom Suite
              Bed type: King Size bed or Double Bed
              Size: 94m2
              Check Prices
              • Free Wi-Fi
              • Air conditioning
              • Private bathroom
              • — Less information+ More information

              This suite is located on the highest floor of the hotel. The accommodation comprises a bedroom with one King size bed adjoining a separate living/dining room. Private balconies offer superb Arabian Gulf views. Area:94 square metres. Occupancy:2 Adults and 1 Child under 12 years

              Room facilities
                Jumeirah Zabeel Saray Two Bedroom SuiteJumeirah Zabeel Saray Two Bedroom SuiteJumeirah Zabeel Saray Two Bedroom SuiteJumeirah Zabeel Saray Two Bedroom Suite
                Two Bedroom Suite
                Bed type: King Size bed
                Size: 142m2
                Check Prices
                • Free Wi-Fi
                • Air conditioning
                • Private bathroom
                • — Less information+ More information

                The two bedroom suite comprises two bedrooms – one with a King size bed and one with two doubles, adjoining a sumptuously furnished living/dining area. Area:142 square metres. Occupancy:2 Adults and 2 Children or 4 adults

                Room facilities
                  Jumeirah Zabeel Saray Imperial Two Bedroom Suite Imperial Suite
                  Imperial Two Bedroom Suite
                  Bed type: King or Twin beds
                  Size: 142m2
                  Check Prices
                  • Free Wi-Fi
                  • Air conditioning
                  • Private bathroom
                  • — Less information+ More information

                  his suite is located on the highest floor of the hotel. It features a comfortable living/dining area, one bedroom with one King size Bed and one bedroom with two double sized beds both with oversized bathrooms. Private balconies offer superb Arabian Gulf views. Area:142 square metres. Occupancy:2 Adults and 2 Children or 4 adults

                  Room facilities
                    Lagoon Residence
                    Check Prices
                    — Less information+ More information

                    Look out onto a spectacular lagoon style pool amongst tropical landscaping. This four bedroom Lagoon Residence includes 460 square meters floor area, not including sun terraces, open-air entrance with reflection pool, internal reflection pools, floors laid with Turkish marble depicting Ottoman motifs, teak decking area with rain shower offering immediate access to the community lagoon pool. Selection of a “specialty” room which overlooks the lagoon pool: additional bedroom, children’s play room or workout room. External staircase leading to spacious terrace shaded by teak pergola. Four bedrooms include ensuite bathrooms, elegant living and dining room with parquet flooring, large kitchen with modern appliances, Hamam style bathrooms, maid’s quarters, and secure double garage.
                    Area:460 square metres
                    Occupancy:8 guests (including children)

                    Seafront Residence
                    Check Prices
                    — Less information+ More information

                    Set in lush tropical landscaping the five bedroom Seafront Residence offers stunning décor and furnishings. The Residence includes 520 square meters floor area, not including sun terraces, impressive reception area with chandelier, access to second floor by staircase or personal elevator, internal reflection pools, floors clad with fine quality Turkish marble. All five bedrooms include ensuite bathrooms and parquet flooring, spacious living room and dining areas, large kitchen and breakfast area with modern appliances, impressive private pool with teak decking, maid’s quarters and secure double garage. Occupancy:10 guests (including children)

                    How to reach hotel

                    hotel Jumeirah Zabeel Saray Hotel - Dubai Dubai location
                    Show big map »

                    Hotel Address:

                    The Palm Jumeirah, Crescent Road, Dubai, United Arab Emirates, 27722

                    Get directions
                    City Center
                    • Dubai
                      22.2km
                    Airports
                    • Al Maktoum (DWC)
                      22.7km
                    • Dubai (DXB)
                      29.7km
                    Train Stations
                    • Dubai Mall Station
                      18.7km
                    • Financial Centre Station
                      19.8km
                    Underground stations
                    • Nakheel Harbour\x26Tower Metro Station 1
                      4.5km
                    • Mall of the Emirates Metro Station 1
                      8.2km
                    • Bus stop
                      2.5km
                    Hotel information
                    • Check-In:
                      from  3 pm
                    • Check-Out:
                      until  12 pm
                    • Year renovated:
                      2010
                    • Number of rooms:
                      405

                    Hotel Awards

                    UAEHOTEL AWARDSRecommendedDubaiJumeirah Zabeel Saray

                    According to guest reviews, the hotel has been rated as
                    Best Spa Hotels in United Arab Emirates

                    Use Badge

                    Jumeirah Zabeel Saray Location

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                    • Underground stations
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                    • Tourist attractions
                    • Museums
                    • Convention centers
                    • Stadiums
                    • Food and meals
                    • General

                    Hover above the icons to see hotel photo and details.

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                    What's nearby

                    What's nearby.

                    City center is in 600m.
                    Palm Islands, an artificial archipelago in Dubai, is in 2.4km.
                    Dubai Marina Mall, a trading center, is in 2.9km.
                    Dubai Internet City, the largest Information and Communication Technology (ICT) Business Park in the Middle East, is in 3.5km.
                    Dubai Media City, a tax-free zone within Dubai, is in 3.8km.
                    Knowledge Village, a educational free trade zone campus, is in 3.9km.

                    Tourist attractions

                    Business areas

                    Underground stations

                    • Nakheel Harbour\x26Tower Metro Station 1 - 4.4km

                    Marina

                    Local Attractions

                    • Aquaventure Waterpark - 3.7km
                      Crescent Road, Dubai
                    • The Tower of Arabs (Burj Al Arab) - 7.8km
                      Jumeirah Rd, Dubai
                    • Emirates Towers - 11.2km
                      Sheikh Zayed Road, Dubai
                    • The Lost Chambers Aquarium in Atlantis, The Palm - 3.7km
                      Crescent Road, The Palm, Dubai
                    • Wild Wadi Water Park - 8.0km
                      Jumeirah Beach Road, Umm Suqeim 3, Dubai

                    Getting there.

                    Dubai International Airport is in 5.9km
                    Sharjah airport is in 21.9km
                    From the Dubai International Airport, go to Sheikh Zayed Road towards Jebel Ali, then turn to the right at Interchange 4 (opposite Mall of the Emirates). At the Souk Madinat junction, take a left turn at Al Sufouh Road. Then you need to drive 4km and take the Palm Jumeirah exit on your right. Move through the trunk towards the crescent then take a left turn and follow the peripheral road to Jumeirah Zabeel Saray.

                    Getting around.

                    Khalid Bin Al Waleed train station is in 1.6km
                    Financial Centre train station is in 7.3km
                    Union Metro Station 2 is in 700m
                    Khalid Bin Al Waleed Metro Station 2 is in 1.5km
                    The bus stop is in 100m.

                    Hotel information
                    • Check-In:
                      from  3 pm
                    • Check-Out:
                      until  12 pm
                    • Year renovated:
                      2010
                    • Number of rooms:
                      405

                    Hotel Awards

                    UAEHOTEL AWARDSRecommendedDubaiJumeirah Zabeel Saray

                    According to guest reviews, the hotel has been rated as
                    Best Spa Hotels in United Arab Emirates

                    Use Badge

                    Jumeirah Zabeel Saray Reviews

                    Guest reviews are submitted by our customers after their stay at Jumeirah Zabeel Saray

                    Average guest rating

                    8.4out of 10
                    Exceptional
                    Based on 302 reviews

                    Rating by category:

                    Value
                    10.0
                    Rooms
                    10.0
                    Service
                    10.0

                    Individual guest reviews

                    • Group of friends
                      7.4

                      I like the beach

                      I didnt like the staff in the reception becouse I came 2 times befor and they still do Problem with accounts.

                    • Family with children
                      8.8

                      the hotel design and location is fantastisc very nice and clean beautifully furnished the staf was very nice dressed nicely,freindly

                      i forget my watch there in the bathroom they did not call me to inform about that though they have my tel and email,when i call to check about it ,they said it is available please come to collect it and when i went back there ,they let me wait for more than one hour for sombody to bring it where i have to rush for the airport which was disturbing

                    • Family with children
                      10.0

                      very hospitable, and they care about details.

                    • Older travelers
                      6.6

                      The location and ambience

                      Me first time saty at Zabeel Saray. The staff accompanied were given all wrong informaiton about the facilites especially the restaurants.

                    • Older travelers
                      7.0

                      Location and the luxury

                      Price and the calors was dark.

                    • Family with children
                      7.0

                      The spa and beach with swimming pool. It so nice

                      Checking in is very slow, it took from me around 40 min to check in. Even one is been lost and we couldn't find it.

                    • Couple
                      9.2

                      Very pleasant stay with wom welcoming and rich of comfort

                    • Family with children
                      7.0

                      I like the swimming pool and the sea. It was very easy to move between them .. I like the restaurants inside the hotel.

                      I don't like the service. Rooms were not ready at time I arrived . I booked three roooms and only one was ready at time . I didn't received my luggage when I arrived the room .. It took 30 minutes to have my luggage into my room !!!

                    • Older travelers
                      8.2

                      The design of the lobby, interior decoration of the rooms are fantastic, it is a piece of art, you should visit this hotel even if you could not afford to stay in. The freindliness and professionalism of the hotel staff is something which have to be mentioed. I was upgraded to a bigger room which I appreciate very much. We had a meal at the Indian Resturant, the food and the service was excelent specialy the Tandori Dishes. I do very much recommend this hotel I will deffinitly come back again.

                      The hotel is at the end of the crescent in the Palm island which is a little bit far out if you decide to go to the Marina for a meal, even though it is just half a mile away, if there were a direct bridge link it will shorten the distance. The spa is excellent as an interior design, but the jacose wasn't functioning properly and it was small in size at the males side, it was ok at the females. The shower tap, and the drainage blocker at the room bath wasn't working properly but it was corrected immediately. The hotel is new,it till need some attention before it is fully functional.

                    • Couple
                      8.8

                      It was really a nice experince. Almost every thing was excellent.

                      Our room had a bad bad smell. The reply to this complain was poor

                    • Group of friends
                      4.6

                      the view

                      Honestly, I didnt like it at all, especially the points I discussed with Mr. Philip the residant Manger, which were: 1- the marble of the dressers wasnt clean it had milk stains, 2- the dry soap on the floor which made the bathroom floor slipary specially that I'm pregnant and I slipt twice which was dangerous for me, 3- the 2nd night the AC wasnt working from 2am to 11 am!! and 4- the most shocking thing is that there was a leakage in the room from behind the mirror

                    • Group of friends
                      7.0

                      Staff were friendly, location and design of the hotel.

                      we reserved Deluxe Family Room, one master room which was perfect with balcony, and the second room was really disaster. It was very small as they are design it for children not for adults. The room wasn't contain even tissues box and there was no big mirror in bathroom (only the small one). Also, the lighting is really bad in this room. We couldn't find table to put my bag and AC was noisy. Next time I prefer to book two rooms with interconnect door instead of Deluxe Family Room.

                    • Single
                      10.0

                      The friendly staff members and comforting and spacious rooms.

                    • Family with children
                      7.4

                      They have ignored my request of baby bed which I already mentioned with the booking, also they ignored the cake which I request it for my husband birthday & I sent them email before with confirmation but I didn't find anything till 12:30 am because I called and request the cake by myself ! Very bad experience and service I really didn't like that! Also I didn't like the bathroom ! It's suitable for foreigners only not to Arab people which they should consider because they have alot of Arab visitors! I would recommend the hotel for normal staying not with arragments ! The last point is they have debited the room charge as I have booked from the hotel however I got good rate from Booked.net !

                    • Single
                      5.0

                      Nice Architecture, Spacious Rooms, Luxury Feel. Nice Pool/Beach. Nice Spa

                      Staff are fairly inexperinced. Generally, it takes time to get a service. Limited choice of retaurants/bars. Spa overpriced. Location is at the far end of the Palm, it tales around 20 min to exit the palm. The two bars lack good and experienced bar tenders.

                    How to reach hotel

                    hotel Jumeirah Zabeel Saray Hotel - Dubai Dubai location
                    Show big map »

                    Hotel Address:

                    The Palm Jumeirah, Crescent Road, Dubai, United Arab Emirates, 27722

                    Get directions
                    City Center
                    • Dubai
                      22.2km
                    Airports
                    • Al Maktoum (DWC)
                      22.7km
                    • Dubai (DXB)
                      29.7km
                    Train Stations
                    • Dubai Mall Station
                      18.7km
                    • Financial Centre Station
                      19.8km
                    Underground stations
                    • Nakheel Harbour\x26Tower Metro Station 1
                      4.5km
                    • Mall of the Emirates Metro Station 1
                      8.2km
                    • Bus stop
                      2.5km
                    Hotel information
                    • Check-In:
                      from  3 pm
                    • Check-Out:
                      until  12 pm
                    • Year renovated:
                      2010
                    • Number of rooms:
                      405

                    Hotel Awards

                    UAEHOTEL AWARDSRecommendedDubaiJumeirah Zabeel Saray

                    According to guest reviews, the hotel has been rated as
                    Best Spa Hotels in United Arab Emirates

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