Hotel Jen Penang

Magazine Road, George Town, Penang, Malaysia, 10300  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Hotel Jen Penang

 Free Wi-Fi

Free Wi-Fi in public areas

 Parking

Paid parking

 24-Hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Swimming Pool

Outdoor swimming pool

 Fitness/Gym

Fitness center

 Sports activities

Tennis court

Golf course

Billiards/Pool tables

Mini golf

Table tennis

 Spa and relaxation

Health club

Steam bath

Jacuzzi

Overview

This premium class hotel is located in the city center, close to the largest shopping malls and main tourist attractions.

The hotel offers a choice of 443 rooms and suites. For those who want privileged services, Traders Club rooms are available and are situated on the 16th and 17th floors of the hotel.

The variety of dining options including Malaysian, Cantonese and European specialties are offered to guests. Business amenities feature eight meeting rooms and a large ball room. For relaxation fitness center and spa treatments are available.

Number of floors   17.  Number of rooms   443.

Rooms

The hotel offers 443 well-appointed guestrooms and suites. All guestrooms offer scenic Penang bridge or city view. Each room has direct dial telephones, Internet access, in-room safe, satellite TV, coffee/tea making facilities, comfortable beds. Bathrooms come with shower.

A variety of suites is offered to guests. Each suite contains a spacious and comfortable sitting room separate from the bedroom, and a place to work. There is also fully-equipped kitchenette and separate dining area. All suites are different in size.

Guests who want to have personalised service and special privileges and amenities can stay in the so-called Traders Club rooms. Traders Club rooms are located on the 16th and 17th floors of the hotel. Each Traders Club room offers panoramic cityscape or Penang bridge view. The rooms include elegant furnishings and Traders Club premium services. Bathrooms come with premium amenities and a shower.

Dining options

The Islander restaurant offers local Malaysian specialties, Cantonese and European dishes. The lobby Lounge is the ideal place for light refreshments and meetings. It provides wide selection of tea, coffee, fresh juices and light snacks throughout the day.

The hotel offers a buffet breakfast at the price of MYR 44 per person per night. 

Services

The hotel offers the large ballroom which can admit up to 600 people in a theatre style. There are also eight meeting rooms for smaller events or business meetings. All meeting rooms feature wireless Internet access, modern audio visual equipment and full catering services.

Leisure

There is a fitness center including a gymnasium, steam bath, sauna and two swimming pools. Guests staying in the hotel also have access to the recreational facilities of the nearby Golden Sands resort located in Batu Ferringhi Beach. The complimentary shuttle bus running between the city and beach is provided.

Additional features

Offered services include room service, laundry/dry cleaning, currency exchange, breakfast in the room, fax/photocopying and meeting facilities. Internet in the public area is available.

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Facilities

General

  • Free Wi-Fi in public areas
  • Paid parking
  • Handicap parking
  • 24-hour check-in
  • 24-hour reception
  • Non-smoking rooms
  • Children are welcome
  • 24-hour security
  • Safe deposit box
  • Smoke detectors
  • Multilingual staff
  • No pets allowed
  • Lobby
  • Vending machines
  • Souvenir shop
  • Currency exchange
  • Beauty salon
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled

Guest Parking

  • Free private hotel parking is possible on site.

Activities

  • Skiing
  • Aerobics
  • Table tennis
  • Mini golf

Services

  • Paid beach shuttle
  • Airport shuttle
  • Paid city shuttle
  • Valet parking
  • 24-hour room service
  • Bell staff/Porter
  • Car rental
  • Limousine service
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Doctor on call
  • Shops/Commercial services
  • Tours/Ticket assistance
  • Shoe shine service
  • Wake up service

Dining facilities

  • Paid breakfast
  • Continental breakfast
  • In-room breakfast
  • Restaurant buffet
  • Poolside snack bar
  • Cafe
  • Catering service
  • Halal food
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Conference room
  • Meeting/Banquet facilities
  • Secretarial service
  • Projector
  • Printers
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Paid babysitting/Child services
  • Children's play area
  • Children's pool
  • Game room

Leisure facilities

  • Outdoor swimming pool
  • Beach umbrellas
  • Tennis court
  • Golf course
  • Billiards/Pool tables
  • Fitness center
  • Health club
  • Spa center
  • Steam bath
  • Jacuzzi
  • Shiatsu massage
  • Television in lobby

Room view

  • City view

Room facilities

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • VIP room facilities
  • Paid in-room safe
  • Mini-Bar
  • Tea and coffee facilities
  • Bottled water
  • Soundproofed rooms
  • Connecting rooms
  • Sitting area
  • Dressing area
  • Rollaway/Extra bed
  • Ironing facilities
  • In-room desk
  • Dining table
  • In-room jacuzzi

Bathroom

  • Private bathroom
  • Bath/Shower
  • Room toiletries
  • Hair dryer
  • Bathrobe
  • Slippers
  • Towels
  • Lighted makeup mirror
  • Bathroom telephone

Kitchen facilities

  • Mini-fridge
  • Cookware/Kitchen utensils

Bedroom

  • Pillow menu
  • Fluffy down duvets

Media

  • Flat-screen TV
  • Cable/Satellite television
  • Direct dial telephone
  • International calls
  • Plug adaptor
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-In

  • from  12 am

Check-Out

  • until  11 am

Children and extra beds

  • All children under the age of 11 may stay free of charge when using existing bedding. 
  • One child under the age of 1 may stay for free in a crib. 
  • Older children/adults may stay at the price of MYR 116 per person per night in an extra bed. 
  • Maximum capacity of extra beds in a room is 1. 

How to reach hotel

hotel Hotel Jen Penang Penang location
Show big map »

Hotel Address:

Magazine Road, George Town, Penang, Malaysia, 10300

Get directions
City Center
  • Penang
    300 m
Airports
  • Penang International (PEN)
    15.2km
  • Alor Setar (AOR)
    87.3km
Restaurants
  • Thirty Two at the Mansion
    270 m
  • Zhu Yuan Vegetarian Restaurant (cuisine: Vegetarian)
    240 m
Hotel information
  • Check-In:
    from  12 am
  • Check-Out:
    until  11 am
  • Number of floors:
    17
  • Number of rooms:
    443

Hotel Awards

MalaysianHOTEL AWARDSRecommendedPenangHotel Jen Penang

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Malaysia

Use Badge

Rooms and availability

The hotel offers 443 well-appointed guestrooms and suites. All guestrooms offer scenic Penang bridge or city view. Each room has direct dial telephones, Internet access, in-room safe, satellite TV, coffee/tea making facilities, comfortable beds. Bathrooms come with shower.

A variety of suites is offered to guests. Each suite contains a spacious and comfortable sitting room separate from the bedroom, and a place to work. There is also fully-equipped kitchenette and separate dining area. All suites are different in size.

Guests who want to have personalised service and special privileges and amenities can stay in the so-called Traders Club rooms. Traders Club rooms are located on the 16th and 17th floors of the hotel. Each Traders Club room offers panoramic cityscape or Penang bridge view. The rooms include elegant furnishings and Traders Club premium services. Bathrooms come with premium amenities and a shower.

Hotel Jen Penang Club Double RoomHotel Jen Penang Club Double RoomHotel Jen Penang Club Double Room
Club Double Room
Bed type: King Size bed or Twin beds or 2 Single beds
Size: 28m2
Check Prices
  • Free Wi-Fi
  • Air conditioning
  • Shower
  • — Less information+ More information

TWIN TRADERS-CLUB

Room facilities
    Hotel Jen Penang Standard Twin RoomHotel Jen Penang Standard Twin RoomHotel Jen Penang Standard Twin Room Hotel information
    Standard Twin Room
    Bed type: Double or Twin beds or Double Bed or 2 Single beds
    Check Prices
    — Less information+ More information

    Double room

    Hotel Jen Penang Suite Pinang SuiteHotel Jen Penang SuiteHotel Jen Penang Suite
    Suite
    Bed type: King Size bed or Triple
    Size: 104m2
    Check Prices
    • Free Wi-Fi
    • Air conditioning
    • Shower
    • — Less information+ More information
    Room facilities
      Hotel Jen Penang Deluxe Double RoomHotel Jen Penang Deluxe Double RoomHotel Jen Penang Deluxe Double RoomHotel Jen Penang Deluxe Double Room
      Deluxe Double Room
      Bed type: King Size bed or Twin beds or Double Bed
      Size: 28m2
      Check Prices
      • Free Wi-Fi
      • Air conditioning
      • Private bathroom
      • — Less information+ More information

      TWIN DELUXE

      Room facilities
        Hotel Jen Penang Executive SuiteHotel Jen Penang Executive SuiteHotel Jen Penang Executive SuiteHotel Jen Penang Executive Suite
        Executive Suite
        Bed type: King Size bed or 2 Single beds or Double Bed
        Size: 56m2
        Check Prices
        • Free Wi-Fi
        • Air conditioning
        • Shower
        • — Less information+ More information

        Double room

        Room facilities

          How to reach hotel

          hotel Hotel Jen Penang Penang location
          Show big map »

          Hotel Address:

          Magazine Road, George Town, Penang, Malaysia, 10300

          Get directions
          City Center
          • Penang
            300 m
          Airports
          • Penang International (PEN)
            15.2km
          • Alor Setar (AOR)
            87.3km
          Restaurants
          • Thirty Two at the Mansion
            270 m
          • Zhu Yuan Vegetarian Restaurant (cuisine: Vegetarian)
            240 m
          Hotel information
          • Check-In:
            from  12 am
          • Check-Out:
            until  11 am
          • Number of floors:
            17
          • Number of rooms:
            443

          Hotel Awards

          MalaysianHOTEL AWARDSRecommendedPenangHotel Jen Penang

          According to guest reviews, the hotel has been rated as
          Best Spa Hotels in Malaysia

          Use Badge

          Hotel Jen Penang Location

          Legend
          • Current hotel
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          • Airports
          • Underground stations
          • Train stations
          • Parks
          • Tourist attractions
          • Museums
          • Convention centers
          • Stadiums
          • Food and meals
          • General

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          What's nearby

          What's nearby.

          The hotel is close to two local shopping malls in Penang area. The nearby attractions include Penang Islamic museum and Leong San Tong Khoo Kongsi, Fort Cornwallis, Komtar and Chew Thean Yeang.

          Places of interest

          • Penang Jetty - 1.3km

          Monuments and Landmarks

          • Khoo Kongsi - 700 m
          • Fort Cornwallis - 1.6km

          Local Attractions

          • Penang Hill - 1.7km
            Georgetown, Penang IslandMalaysia
          • P Ramlee Gallery - 1.9km
            40A Jalan P Ramlee (formerly Counter Hall), Georgetown
          • Wat Chayamangkalaram - 2.9km
            Lorong Burma, Georgetown
          • Acheen Street Mosque - 1.7km
            Georgetown, Penang IslandMalaysia
          • Dharmikarama Burmese Temple - 2.9km
            Lorong Burma, Georgetown

          Near the hotel

          • Komtar - 220 m
            Georgetown, Penang IslandMalaysia
          • Clan Jetties - 1.2km
            Pengkalan Weld (Weld Quay), Georgetown
          • The House of Yeap Chor Ee - 1.4km
            No 4 Penang Street
          • Sun Yat Sen Museum - 1.1km
            120 Armenian Street, Georgetown
          • Pinang Peranakan Museum - 1.3km
            29 Church Street, Georgetown

          Restaurants Nearby

          • Thirty Two at the Mansion - 270 m

            Address: 32 Sultan Ahmad Shah
            Phone: 04262 2232

            63% likes this, based on 121 reviews
            Price Range: CAD 2 - CAD 48

          • China House Restaurant - 320 m

            Address: 153-155 Lebuh Pantai
            Phone: +60 4-263 7299

            60% likes this, based on 188 reviews
            Cuisine: Asian fusion, Asian, Malaysian

          • The little kitchen - 380 m

            Address: 179 Lebuh Noordin
            Phone: 42616731

            85% likes this, based on 34 reviews
            Cuisine: Chinese

          • Zhu Yuan Vegetarian Restaurant - 240 m

            Address: 90, Jalan Dr Lim Chwee Leong 10100 Penang
            Phone: 604-2617706

            84% likes this, based on 66 reviews
            Cuisine: Vegetarian
            Price Range: CAD 6 - CAD 41

          • IL Bacaro - 380 m

            Address: Campbell House,106 Campbell Street
            Phone: +6042618290

            69% likes this, based on 72 reviews
            Cuisine: Italian
            Price Range: CAD 20 - CAD 85

          Getting there.

          It is only 15 minutes ride from the Penang International airport.

          Getting around.

          The hotel is a 15 minutes ride by car from Penang International airport.

          Hotel information
          • Check-In:
            from  12 am
          • Check-Out:
            until  11 am
          • Number of floors:
            17
          • Number of rooms:
            443

          Hotel Awards

          MalaysianHOTEL AWARDSRecommendedPenangHotel Jen Penang

          According to guest reviews, the hotel has been rated as
          Best Spa Hotels in Malaysia

          Use Badge

          Hotel Jen Penang Reviews

          Guest reviews are submitted by our customers after their stay at Hotel Jen Penang

          Individual guest reviews

          • Single
            10.0

            Excellent Service. Very friendly staff. I stayed during my birthday and the hotel management sent a card and cake to the room! Large room, large bathroom, excellent fitness center. Will surely come back.

            Cleaning the rooms started on one side of the hotel and ended on my side, every day. The room was never cleaned before 3pm, which was a bit annoying.

          • Couple
            6.6

            the positio, the skilled staff and the level of furniture of my room

          • Older travelers
            9.6

            Friendly staff room service (meals) swimming pool ,easy acess to komtar, efficent lobby staff.

            we found everything satisfactory

          • Couple
            9.2

            The hotel provided a free shuttle bus service to and from the hotel and it's sister hotels in Batu Ferringhi. This made it possible to explore both Georgetown and the beach-side resorts and not have to worry about paying for transport. Great service!! Furthermore, the hotel is situated right next to the main bus terminal, KOMTAR. So it was very convenient to catch a bus to and from the airport and to the main shopping areas. In addition to this, the KOMTAR building is also a shopping mall and there is another mall, Prangin Mall next door, which made it very easy to get late night snacks and meals during the day.

            The only thing I have to complain about is that there was no wi-fi in the rooms. There was free wired internet, but I would have preferred wireless.

          • Single
            5.0

            good hotel in a good location near all main attractions in georgetown

          • Older travelers
            9.6

            Easy to get to (by car) and at the edge of the old Georgetown area. Free parking. Good, but relatively expensive, breakfast and restaurant. Free bus to Batu Ferringhi resorts in hotel chain and use of their facilities.

            The hotel billed my Visa card for the full amount 14 days before I arrived! This does not appear to comply with Booking .com policy.

          • Single
            8.8

            Everything was as to be expected. The free bus to the beach and the usage of the facility at the Golden Sands made for a good day trip.

            Room was a little on small size but this Traders not a Shangri La so only to be expected.

          • Group of friends
            6.2

            Eating and fellowshipping with friends that went together. Listening to music at the lounge.

            Buffet food quality at cafe should improve. Counter staff not so smiling.

          • Couple
            9.2

            The hotel itself was beautiful and our room was just as we would want it. I thought the staff were gracious, polite, friendly and helpful which we sometimes don't get in hotels similar to Traders. I would recommend it to friends and would return there again.

            The only thing was the television. I was hoping there would at least be BBC World Entertainment and it would be a contemporary flat screen tv.

          • Single
            7.4

            Staff at the check-in counter was very friendly. Amenities in the room was excellent.

            Didn't quite fancy the breakfast. Probably some upgrades on the selection of TV channels (add more varieties) & a change to LCD/LED

          • Single
            9.2

            The staff at the front desk and in the Club on the 16th floor were consistently pleasant and helpful -- even during the earthquake on Wednesday morning.

            Not that you can do much about this but the location is not within walking distance of anything especially interesting in Georgetown.

          • Group of friends
            10.0

            The staff was polite and helpful. Take the initative to call us regarding of the booking of transport. Concerige staff was very alert.

          • Group of friends
            10.0

            Loved the rooms and the pool area which usually had a cool breeze.The Sauna and, steam room and massage was great.Staff was very helpful and courteous. Entertainment at night was very good and so was the seafood buffet on the Friday(?) night

            Breakfast was too expensive though and the scales in the bathroom were useless

          • Single
            9.6

            The cleanliness of the room.

            Should have water pipe (Bidget) near the toilet bowl. With your price most have buffet breakfast offered but not Trader.......I Do not understand why

          • Couple
            7.4

            the use of the shangrila facilities ad batu ferringi

          How to reach hotel

          hotel Hotel Jen Penang Penang location
          Show big map »

          Hotel Address:

          Magazine Road, George Town, Penang, Malaysia, 10300

          Get directions
          City Center
          • Penang
            300 m
          Airports
          • Penang International (PEN)
            15.2km
          • Alor Setar (AOR)
            87.3km
          Restaurants
          • Thirty Two at the Mansion
            270 m
          • Zhu Yuan Vegetarian Restaurant (cuisine: Vegetarian)
            240 m
          Hotel information
          • Check-In:
            from  12 am
          • Check-Out:
            until  11 am
          • Number of floors:
            17
          • Number of rooms:
            443

          Hotel Awards

          MalaysianHOTEL AWARDSRecommendedPenangHotel Jen Penang

          According to guest reviews, the hotel has been rated as
          Best Spa Hotels in Malaysia

          Use Badge