Heaven At The Hard Rock Hotel Riviera Maya

ex. Aventura Spa Palace

Carretera Cancun-Chetumal Km. 72, Riviera Maya, Mexico, 77710  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Heaven At The Hard Rock Hotel Riviera Maya

 Internet

Wi-Fi in rooms

Free Wi-Fi in public areas

 Parking

Paid parking

 24-Hour

24-hour reception

 Swimming Pool

Indoor swimming pool

Outdoor swimming pool

 Private beach

Beach access

 Fitness/Gym

Fitness center

 Sports activities

Tennis court

Golf course

Scuba diving

Cycling

Billiards/Pool tables

Mini golf

 Spa and relaxation

Spa & wellness center

Steam bath

Jacuzzi

Editorial review:

This large and serene adults- only resort is staffed by welcoming personnel known for their attention to detail. It features sublime seaside grounds, a plethora of swimming pools, an amazing spa, a slew of activities ranging from yoga to climbing to tennis to water sports (and access to the other Palace resorts via free shuttle), a variety of restaurants and comfortable rooms.

Overview

Situated near ecopark Kantun Chi, Bahía de Kantenah and Chankanaab Park, the cozy Heaven At The Hard Rock Hotel Riviera Maya offers animation, an indoor swimming pool and a sun terrace. With accents of international architecture, the hotel was built in 1996 and renovated in 2004.

Heaven At The Hard Rock Hotel Riviera Maya is located on the stunning private beach. A 5-minute walk will take you to Adventure Spa Palace, Dolphinaris Park Riviera Maya and Dolphin Discovery.

This hotel is ideally based near greenery.

Cozumel airport is 35 minutes' drive from the hotel.

Rooms

There are 465 luxurious rooms fitted with a laptop-size safe, individual climate control, Wi-Fi, a minibar and a laptop. All of the rooms have a beautiful view over the ocean. They offer marble bathrooms with free toiletries, a Jacuzzi and bathrobes.

Eat

At the family restaurant guests can enjoy Asian cuisine. The Fresh Juice bar features a flat screen LCD TV and a terrace and offers cocktails.

Services

Guests can use free transportation, 24-hour room service and 24-hour reception and such facilities as free parking, a hairdresser and a beauty salon.

Relax

Guests will enjoy a sauna, a wellness center and shiatsu massage on-site. Active tourists will enjoy volleyball, mountain biking and snorkeling provided on-site.

Internet

Wireless internet is available in public areas for free.

Guest Parking

Free private hotel parking is possible on site.

Number of rooms   468.

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Facilities

General

  • Free Wi-Fi in public areas
  • Paid parking
  • Late check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • 24-hour security
  • Safe deposit box
  • Smoke detectors
  • Multilingual staff
  • No pets allowed
  • Souvenir shop
  • Currency exchange
  • ATM/Cash machine
  • Beauty salon
  • Luggage storage
  • Bicycle storage
  • Elevator
  • Rooms/Facilities for disabled
  • Ice machine

Activities

  • Aqua fitness
  • Scuba diving
  • Cycling
  • Aerobics
  • Mini golf
  • Basketball
  • Volleyball
  • Tennis

Services

  • Paid airport shuttle
  • Valet parking
  • 24-hour room service
  • Bell staff/Porter
  • Bicycle rental
  • Car rental
  • Taxi service
  • Dry cleaning
  • Laundry
  • Medical facilities service
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance
  • Wake up service

Dining facilities

  • In-room breakfast
  • All inclusive
  • Restaurant buffet
  • Swim-up bar
  • Bar/Lounge
  • Cafe
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Exhibition space
  • Meeting room
  • Meeting/Banquet facilities
  • Projector
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Babysitting/Child services
  • Children's pool
  • Game room
  • Kids club

Leisure facilities

  • Outdoor swimming pool
  • Indoor swimming pool
  • Beach access
  • Animation
  • Live entertainment
  • Night club
  • Tennis court
  • Golf course
  • Billiards/Pool tables
  • Fitness center
  • Spa & wellness center
  • Steam bath
  • Jacuzzi
  • Shiatsu massage
  • Theater

Room view

  • Garden view

Room facilities

  • Wi-Fi in rooms
  • Air conditioning
  • Heating
  • VIP room facilities
  • Mini-Bar
  • Tea and coffee facilities
  • Turndown service
  • Connecting rooms
  • Balcony
  • Wardrobe
  • Ironing facilities
  • In-room desk

Bathroom

  • Bathroom
  • Bath/Shower
  • Room toiletries
  • Hair dryer
  • Bathrobe
  • Lighted makeup mirror

Media

  • Flat-screen TV
  • Cable/Satellite television
  • Direct dial telephone
  • CD player
  • AM/FM alarm clock

Policies

Check-In

  • from  3 pm

Check-Out

  • until  10 am

Children and extra beds

  • There are no extra beds provided in a room. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Heaven At The Hard Rock Hotel Riviera Maya Riviera Maya location
Show big map »

Hotel Address:

Carretera Cancun-Chetumal Km. 72, Riviera Maya, Mexico, 77710

Get directions
City Center
  • Riviera Maya
    19.9km
Airports
Beaches
  • Xpu-ha Beach
    1.4km
  • Oasis Beach
    1.5km
Hotel information
  • Check-In:
    from  3 pm
  • Check-Out:
    until  10 am
  • Number of rooms:
    468

Hotel Awards

MexicanHOTEL AWARDSHighly RecommendedRiviera MayaHeaven At The Hard Rock Hotel Riviera Maya

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Mexico

Use Badge

Rooms and availability

Heaven At The Hard Rock Hotel Riviera Maya Double RoomHeaven At The Hard Rock Hotel Riviera Maya Double RoomHeaven At The Hard Rock Hotel Riviera Maya Double Room
Double Room
Bed type: Twin beds or Double Bed or King Size bed
Size: 45m2
Check Prices
  • Air conditioning
  • Shower
— Less information+ More information
Room facilities
    Grand Two Room Double Room
    Bed type: Double Bed
    Check Prices
    — Less information+ More information
    Suite
    Size: 240m2
    Check Prices
    • Air conditioning
    • Shower
    — Less information+ More information

    This suite has a minibar, air conditioning and bathrobe.

    Room facilities
      Two-Bedroom Suite
      Check Prices
      • Air conditioning
      — Less information+ More information
      Room facilities
        Heaven At The Hard Rock Hotel Riviera Maya Deluxe Double RoomHeaven At The Hard Rock Hotel Riviera Maya Deluxe Double RoomHeaven At The Hard Rock Hotel Riviera Maya Deluxe Double RoomHeaven At The Hard Rock Hotel Riviera Maya Deluxe Double Room
        Deluxe Double Room
        Bed type: Double Bed or King Size bed or Twin beds
        Size: 90m2
        Check Prices
        • Air conditioning
        • Private bathroom
        — Less information+ More information

        This air-conditioned room is equipped with Wi-Fi and comes with a private balcony with a hammock, as well as a mini-fridge, a flat-screen TV with satellite channels and a safety-deposit box. Guests will also find a coffee maker, telephone and a private bathroom with free toiletries. This room also has a private sky terrace with a hot tub.

        Room facilities
          Deluxe Junior Suite
          Check Prices
          • Air conditioning
          — Less information+ More information
          Room facilities
            Deluxe Family Room
            Bed type: 2 Single beds or Double Bed
            Check Prices
            — Less information+ More information
            Heaven At The Hard Rock Hotel Riviera Maya Diamond Double RoomHeaven At The Hard Rock Hotel Riviera Maya Diamond Double RoomHeaven At The Hard Rock Hotel Riviera Maya Diamond Double Room
            Diamond Double Room
            Bed type: Double Bed or Twin beds or King Size bed
            Size: 45m2
            Check Prices
            • Air conditioning
            • Shower
            — Less information+ More information
            Room facilities
              Heaven At The Hard Rock Hotel Riviera Maya Diamond Beachfront Double RoomHeaven At The Hard Rock Hotel Riviera Maya Diamond Beachfront Double RoomHeaven At The Hard Rock Hotel Riviera Maya Diamond Beachfront Double Room
              Diamond Beachfront Double Room
              Bed type: Double Bed
              Size: 45m2
              Check Prices
              • Air conditioning
              • Private bathroom
              — Less information+ More information

              This air-conditioned room is equipped with Wi-Fi and comes with a private balcony with a hammock, as well as a mini-fridge, a flat-screen TV with satellite channels and a safety-deposit box. Guests will also find a coffee maker, telephone and a private bathroom with free toiletries. This room boasts a free beach bag and bottle of wine, plus an iPod docking station.

              Room facilities
                Diamond Suite
                Check Prices
                • Air conditioning
                — Less information+ More information
                Room facilities

                  How to reach hotel

                  hotel Heaven At The Hard Rock Hotel Riviera Maya Riviera Maya location
                  Show big map »

                  Hotel Address:

                  Carretera Cancun-Chetumal Km. 72, Riviera Maya, Mexico, 77710

                  Get directions
                  City Center
                  • Riviera Maya
                    19.9km
                  Airports
                  Beaches
                  • Xpu-ha Beach
                    1.4km
                  • Oasis Beach
                    1.5km
                  Hotel information
                  • Check-In:
                    from  3 pm
                  • Check-Out:
                    until  10 am
                  • Number of rooms:
                    468

                  Hotel Awards

                  MexicanHOTEL AWARDSHighly RecommendedRiviera MayaHeaven At The Hard Rock Hotel Riviera Maya

                  According to guest reviews, the hotel has been rated as
                  Best Spa Hotels in Mexico

                  Use Badge

                  Heaven At The Hard Rock Hotel Riviera Maya Location

                  Legend
                  • Current hotel
                  • Hotels nearby
                  • Airports
                  • Underground stations
                  • Train stations
                  • Parks
                  • Tourist attractions
                  • Museums
                  • Convention centers
                  • Stadiums
                  • Food and meals
                  • General

                  Hover above the icons to see hotel photo and details.

                  Click the hotel to go to the main hotel page.

                  Route Planner
                  Enter your starting point
                  (at least street address and city)
                  to receive driving directions to or from the hotel.

                  Local Attractions

                  • Dolphin Discovery - 1.5km
                    Mz 23 Plano 1 Lote 11-Centro Comercial Marina, Puerto Aventuras
                  • ecopark Kantun Chi - 4.7km
                    Federal Highway 307, Puerto Aventuras
                  • Chankanaab Park - 13.0km
                    Carr. Costera Sur Km 9.5
                  • Fatima Bay - 1.5km
                    301 Punta Matzoma, Puerto Aventuras
                  • Xcaret Eco Theme Park - 12.4km
                    Highway Pto. Juarez - Chetumal Km. 282, Playa del Carmen

                  Near the hotel

                  • Dolphinaris Park Riviera Maya - 920 m
                    km 83.5 near Puerto Aventuras Town (half mile), Puerto Aventuras
                  • Xpu-ha Beach - 1.4km
                    Puerto AventurasMexico
                  Hotel information
                  • Check-In:
                    from  3 pm
                  • Check-Out:
                    until  10 am
                  • Number of rooms:
                    468

                  Hotel Awards

                  MexicanHOTEL AWARDSHighly RecommendedRiviera MayaHeaven At The Hard Rock Hotel Riviera Maya

                  According to guest reviews, the hotel has been rated as
                  Best Spa Hotels in Mexico

                  Use Badge

                  Heaven At The Hard Rock Hotel Riviera Maya Reviews

                  Guest reviews are submitted by our customers after their stay at Heaven At The Hard Rock Hotel Riviera Maya

                  Average guest rating

                  9.2out of 10
                  Exceptional
                  Based on 47 reviews

                  Rating by category:

                  Service
                  9.2
                  Rooms
                  9.4
                  Value
                  9.1
                  Location
                  8.8

                  Individual guest reviews

                    How to reach hotel

                    hotel Heaven At The Hard Rock Hotel Riviera Maya Riviera Maya location
                    Show big map »

                    Hotel Address:

                    Carretera Cancun-Chetumal Km. 72, Riviera Maya, Mexico, 77710

                    Get directions
                    City Center
                    • Riviera Maya
                      19.9km
                    Airports
                    Beaches
                    • Xpu-ha Beach
                      1.4km
                    • Oasis Beach
                      1.5km
                    Hotel information
                    • Check-In:
                      from  3 pm
                    • Check-Out:
                      until  10 am
                    • Number of rooms:
                      468

                    Hotel Awards

                    MexicanHOTEL AWARDSHighly RecommendedRiviera MayaHeaven At The Hard Rock Hotel Riviera Maya

                    According to guest reviews, the hotel has been rated as
                    Best Spa Hotels in Mexico

                    Use Badge

                    Hotels nearby