Gran Caribe Real Hotel - Cancun

Km 11.5 Blvd Kukulkan, Cancun, Mexico, 77500  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
^

Gran Caribe Real Hotel - Cancun

 Free Wi-Fi

Free Wi-Fi in public areas

 Parking

Paid parking

 24-Hour

24-hour reception

 Swimming Pool

Outdoor swimming pool

 Private beach

Beach access

 Fitness/Gym

Fitness center

 Sports activities

Water slides

Tennis court

Golf course

Diving

Snorkeling

Billiards/Pool tables

Mini golf

 Spa and relaxation

Spa & wellness center

Solarium

Turkish bath

Steam bath

Jacuzzi

Overview

The five-star Gran Caribe Real Cancun Resort and Spa is placed in the downtown Cancun, close to the Caribbean Sea.

This attractive Mediterranean style resort offers modern recreational amenities and luxury design.

All spacious 487 guest suites are fitted with direct dial telephone and individual control air conditioning.

The chic eight restaurants and eight bars offer delicious Mexican and world dishes.

The conference center provides wireless internet connection, printer, scanner, photocopier, professional staff, flip chart with markers, overhead projector, wall mounted screen and catering service. Seven meeting and board rooms can accommodate up to 800 persons.

Guests may unwind at the two outdoor swimming pools with spacious sun decks and chaise lounges, the Oki Splash water park, the kid’s club, a paddle tennis court, a squash court, the Life fitness center, the Spa Real area that offers a sauna, a steam bath and an outdoor Jacuzzi.

Year renovated   2010.  Number of rooms   638.

Rooms

Junior Suites comprise stocked mini-bar and an alarm clock.

Family Junior Suites are completed with a bunk bed and a sitting area.

Ocean View Junior Suites feature Caribbean ocean views and a chaise lounge.

Oceanfront Junior Suites come completed with a pull-out sofa bed and a terrace with hammock.

Gran Junior Suites provide access to the Gran VIP Lounge and a pillow menu.

Gran Master One Bedroom Suites are fitted with a dining area and DVD player.

Gran Presidential Suites include two double Jacuzzis and Bvulgary bath amenities.

Dining options

The Albatros and the Gaviotas restaurants serve delicious buffets for breakfast, lunch and dinner, as well as show cooking.

Maria’s Restaurant offers impressive Mexican specialties for dinner.

The Il Pescatore is a traditional Italian restaurant and bar.

The Sunset Grill with casual ambience provides first-class grilled dishes.

Trade Winds set on the beach features a wide range of snacks and drinks.

The Health and Sushi Bar serves a selection of refreshing drinks by the pool.

Expanded Lobby Bar boasts live music and ocean views.

The Show Bar offers hors d’oeuvres, cocktails and live performances.

This field is required.
Email not defined
 Open
WRITE A QUICK REVIEW
Very Bad Excellent
1 2 3 4 5 6 7 8 9 10
Rate this hotel
YOUR IMPRESSION OF THE HOTEL

General information

Pros

Cons

YOUR DETAILS
First Name
Email
Cancel
To get your review moderated and published, please read our Terms and Conditions.

Facilities

General

  • Free Wi-Fi in public areas
  • Paid parking
  • Late check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • 24-hour security
  • Safe deposit box
  • Multilingual staff
  • No pets allowed
  • Executive/Club floor
  • Lobby
  • Sundry/Convenience store
  • Souvenir shop
  • Currency exchange
  • ATM/Cash machine
  • Beauty salon
  • Luggage storage
  • Bicycle storage
  • Elevator
  • Rooms/Facilities for disabled

Guest Parking

  • Free private hotel parking is possible on site.

Activities

  • Snorkeling
  • Diving
  • Aerobics
  • Mini golf
  • Squash
  • Basketball
  • Volleyball
  • Tennis

Services

  • Paid airport shuttle
  • Paid city shuttle
  • Room service
  • Bell staff/Porter
  • Bicycle rental
  • Car rental
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Free aquapark access
  • Medical facilities service
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance

Dining facilities

  • Full board
  • In-room breakfast
  • A la carte restaurant
  • Beach bar
  • Poolside snack bar
  • Catering service
  • Coffee/Tea in lobby

Meeting facilities

  • 24-hour business center
  • Conference room
  • Meeting/Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Paid babysitting/Child services
  • Playground
  • Children's pool
  • Water slides
  • Game room
  • Kids club

Leisure facilities

  • Outdoor swimming pool
  • Beachfront
  • Beach access
  • Beach towels
  • Live entertainment
  • Night club
  • Tennis court
  • Golf course
  • Billiards/Pool tables
  • Fitness center
  • Spa & wellness center
  • Turkish bath
  • Steam bath
  • Solarium
  • Jacuzzi
  • Shiatsu massage
  • Free cabanas
  • Theater
  • Television in lobby

Room view

  • Sea view
  • Garden view
  • Ocean view
  • Beach view
  • Lagoon view

Room facilities

  • Free Wi-Fi in rooms
  • Individual air conditioning
  • VIP room facilities
  • Paid in-room safe
  • Mini-Bar
  • Tea and coffee facilities
  • Connecting rooms
  • Sitting area
  • Terrace
  • Balcony
  • Rollaway/Extra bed
  • Chaise lounges
  • Ironing facilities
  • Mirror
  • Fan/Extractor
  • Paid mini-bar

Bathroom

  • Private bathroom
  • Bathtub
  • Room toiletries
  • Hair dryer
  • Bathroom telephone

Kitchen facilities

  • Mini-fridge

Bedroom

  • Pillow menu

Media

  • Flat-screen TV
  • Cable/Satellite television
  • DVD player
  • Direct dial telephone
  • International calls
  • CD player
  • Radio
  • AM/FM alarm clock

Policies

Check-In

  • from  3 pm

Check-Out

  • until  12 pm

Children and extra beds

  • All children under the age of 3 may stay free of charge when using existing bedding. 
  • One child may stay at the price of 60 % of the room stay per person per night in an extra bed. 
  • One child may stay at the price of 70 % of the room stay per person per night in an extra bed. 
  • Older children/adults may stay at the price of 80 % of the room stay per person per night in an extra bed. 
  • Maximum capacity of extra beds in a room is 1. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Gran Caribe Real Hotel - Cancun Cancun location
Show big map »

Hotel Address:

Km 11.5 Blvd Kukulkan, Cancun, Mexico, 77500

Get directions
City Center
  • Cancun
    10.4km
Airports
Beaches
  • Forum Beach Cancun
    1.6km
  • Playa Marlin
    2.1km
Hotel information
  • Check-In:
    from  3 pm
  • Check-Out:
    until  12 pm
  • Year renovated:
    2010
  • Number of rooms:
    638

Hotel Awards

MexicanHOTEL AWARDSRecommendedCancunGran Caribe Real

According to guest reviews, the hotel has been rated as
Best Family Hotels in Mexico

Use Badge

Rooms and availability

Junior Suites comprise stocked mini-bar and an alarm clock.

Family Junior Suites are completed with a bunk bed and a sitting area.

Ocean View Junior Suites feature Caribbean ocean views and a chaise lounge.

Oceanfront Junior Suites come completed with a pull-out sofa bed and a terrace with hammock.

Gran Junior Suites provide access to the Gran VIP Lounge and a pillow menu.

Gran Master One Bedroom Suites are fitted with a dining area and DVD player.

Gran Presidential Suites include two double Jacuzzis and Bvulgary bath amenities.

Gran Caribe Real Grand Master Beachfront CabanasGran Caribe Real Grand Master Beachfront CabanasGran Caribe Real Grand Master Beachfront Cabanas
Grand Master Beachfront Cabanas
Bed type: Double Bed
Check Prices
  • Air conditioning
  • Private bathroom
— Less information+ More information

This spacious, adult-only suite features luxury ammenities and facilities. It has a double hot tub, a large terrace with hammock and a premium liquor cabinet with snacks. The private bathroom includes Bvlgari toiletries and aromatherapy scents. Other facilities include Bose music system, a Nespresso coffee maker and an iPod. Guests have a 24-hour VIP lounge access, hotel's royal service, special concierge service and a private beach cabana.

Room facilities
    Gran Caribe Real Grand Master One-Bedroom SuiteGran Caribe Real Grand Master One-Bedroom SuiteGran Caribe Real Grand Master One-Bedroom Suite
    Grand Master One-Bedroom Suite
    Bed type: 1 Super-King Size bed
    Size: 45m2
    Check Prices
    • Free Wi-Fi
    • Air conditioning
    • Shower
    • — Less information+ More information
    Room facilities
      Gran Caribe Real Premium One-Bedroom Suite
      Premium One-Bedroom Suite
      Bed type: Double Bed
      Size: 50m2
      Check Prices
      • Air conditioning
      • Shower
      — Less information+ More information

      Ample suite that features a double hot tub, premium liqueur cabinet and snacks, spacious terrace with hammocks, marbled bathroom with luxury Bvlgari toiletries and ironing appliances.

      Room facilities
        Large Suite
        Check Prices
        • Free Wi-Fi
        • Air conditioning
        — Less information+ More information
        Room facilities
          Extra Large Double Room
          Bed type: Double Bed
          Check Prices
          • Free Wi-Fi
          • Air conditioning
          — Less information+ More information
          Room facilities
            Gran Caribe Real Guest RoomGran Caribe Real Guest Room Hotel informationGran Caribe Real Guest Room Hotel information
            Guest Room
            Bed type: 1 King or 2 Double or 2 Single beds or Double Bed
            Size: 36m2
            Check Prices
            • Free Wi-Fi
            • Air conditioning
            • Private bathroom
            • — Less information+ More information

            Special Standard

            Room facilities
              Triple Room
              Bed type: Triple
              Check Prices
              • Free Wi-Fi
              • Air conditioning
              — Less information+ More information
              Room facilities
                Suite
                Bed type: Triple
                Check Prices
                • Free Wi-Fi
                • Air conditioning
                — Less information+ More information
                Room facilities
                  Special Quadruple Room
                  Bed type: Quad
                  Check Prices
                  • Free Wi-Fi
                  — Less information+ More information
                  Room facilities
                    Gran Caribe Real Junior SuiteGran Caribe Real Junior SuiteGran Caribe Real Junior Suite
                    Junior Suite
                    Bed type: Double Bed or 2 Single beds or 1 Single bed
                    Size: 50m2
                    Check Prices
                    • Free Wi-Fi
                    • Air conditioning
                    • Private bathroom
                    • — Less information+ More information

                    junior-suite

                    Room facilities
                      Gran Caribe Real Grand Beachfront Junior SuiteGran Caribe Real Grand Beachfront Junior SuiteGran Caribe Real Grand Beachfront Junior Suite
                      Grand Beachfront Junior Suite
                      Bed type: 1 Super-King Size bed or Double Bed or 1 Single bed
                      Size: 50m2
                      Check Prices
                      • Free Wi-Fi
                      • Air conditioning
                      • Shower
                      • — Less information+ More information

                      Gran Junior Suite Beach Front Walk Out

                      Room facilities
                        Gran Caribe Real Junior Triple RoomGran Caribe Real Junior Triple RoomGran Caribe Real Junior Triple Room
                        Junior Triple Room
                        Bed type: Triple
                        Check Prices
                        • Free Wi-Fi
                        • Air conditioning
                        • Shower
                        • — Less information+ More information
                        Room facilities
                          Family Room
                          Check Prices
                          • Free Wi-Fi
                          — Less information+ More information
                          Room facilities
                            Gran Caribe Real Family SuiteGran Caribe Real Family SuiteGran Caribe Real Family Suite
                            Family Suite
                            Bed type: King Size bed
                            Check Prices
                            • Free Wi-Fi
                            — Less information+ More information
                            Room facilities
                              Gran Caribe Real Family Junior SuiteGran Caribe Real Family Junior SuiteGran Caribe Real Family Junior Suite
                              Family Junior Suite
                              Bed type: Double beds or Double Bed or 2 Single beds
                              Size: 36m2
                              Check Prices
                              • Free Wi-Fi
                              • Air conditioning
                              • Private bathroom
                              • — Less information+ More information

                              Family Junior Suite

                              Room facilities
                                Gran Caribe Real Master One-Bedroom SuiteGran Caribe Real Master One-Bedroom SuiteGran Caribe Real Master One-Bedroom Suite
                                Master One-Bedroom Suite
                                Bed type: Double Bed or 2 Single beds or Double beds
                                Size: 45m2
                                Check Prices
                                • Free Wi-Fi
                                • Air conditioning
                                • Private bathroom
                                • — Less information+ More information

                                Gran Master One Bedroom Suite

                                Room facilities
                                  Gran Caribe Real Deluxe Junior SuiteGran Caribe Real Deluxe Junior SuiteGran Caribe Real Deluxe Junior Suite
                                  Deluxe Junior Suite
                                  Check Prices
                                  • Free Wi-Fi
                                  • Air conditioning
                                  • Shower
                                  • — Less information+ More information
                                  Room facilities
                                    Gran Caribe Real Presidential SuiteGran Caribe Real Presidential SuiteGran Caribe Real Presidential Suite
                                    Presidential Suite
                                    Bed type: Double Bed or 2 Single beds or Double beds
                                    Size: 50m2
                                    Check Prices
                                    • Free Wi-Fi
                                    • Air conditioning
                                    • Private bathroom
                                    • — Less information+ More information

                                    Gran Presidential Suite Ocean View or Ocean Front

                                    Room facilities
                                      Royal Room
                                      Check Prices
                                      • Free Wi-Fi
                                      — Less information+ More information
                                      Room facilities
                                        Ocean Room
                                        Check Prices
                                        • Free Wi-Fi
                                        • Air conditioning
                                        — Less information+ More information
                                        Room facilities
                                          Luxury Room
                                          Check Prices
                                          • Free Wi-Fi
                                          — Less information+ More information
                                          Room facilities
                                            Luxury Suite
                                            Bed type: Double Bed
                                            Check Prices
                                            • Free Wi-Fi
                                            • Air conditioning
                                            — Less information+ More information
                                            Room facilities

                                              How to reach hotel

                                              hotel Gran Caribe Real Hotel - Cancun Cancun location
                                              Show big map »

                                              Hotel Address:

                                              Km 11.5 Blvd Kukulkan, Cancun, Mexico, 77500

                                              Get directions
                                              City Center
                                              • Cancun
                                                10.4km
                                              Airports
                                              Beaches
                                              • Forum Beach Cancun
                                                1.6km
                                              • Playa Marlin
                                                2.1km
                                              Hotel information
                                              • Check-In:
                                                from  3 pm
                                              • Check-Out:
                                                until  12 pm
                                              • Year renovated:
                                                2010
                                              • Number of rooms:
                                                638

                                              Hotel Awards

                                              MexicanHOTEL AWARDSRecommendedCancunGran Caribe Real

                                              According to guest reviews, the hotel has been rated as
                                              Best Family Hotels in Mexico

                                              Use Badge

                                              Gran Caribe Real Location

                                              Legend
                                              • Current hotel
                                              • Hotels nearby
                                              • Airports
                                              • Underground stations
                                              • Train stations
                                              • Parks
                                              • Tourist attractions
                                              • Museums
                                              • Convention centers
                                              • Stadiums
                                              • Food and meals
                                              • General

                                              Hover above the icons to see hotel photo and details.

                                              Click the hotel to go to the main hotel page.

                                              Route Planner
                                              Enter your starting point
                                              (at least street address and city)
                                              to receive driving directions to or from the hotel.

                                              What's nearby

                                              Tourist attractions

                                              • Crococun Zoo - 4.6km

                                              Places of interest

                                              • El Rey mayan ruins - 2.0km

                                              Golf courses and Country clubs

                                              • Cancun Golf Club at Pok-Ta-Pok - 3.6km

                                              Local Attractions

                                              • Plaza Isla - 1.5km
                                                Zona Hotelera, Cancun
                                              • Dolphinaris Cancun - 1.9km
                                                Blvd. Kukulkan km.25 Zona Hotelera, Cancun
                                              • Museo Sensorial del Tequila - 2.0km
                                                Blvd. Kukulcan km 12.5, zona hotelera, Cancun
                                              • Forum Beach Cancun - 1.6km
                                                Blvd. Kukulcan km 9 Zona Hotelera, Cancun
                                              • Wet'n Wild Cancun - 1.9km
                                                Blvd Kukulkan Km. 25, Cancun

                                              Getting there.

                                              Cancun International Airport is in 17.9km away.

                                              Head north, take the ramp onto Carretera Federal 307/Mexico 307, turn right toward Bonampak/Rodrigo Gomez, take left onto Bonampak/Rodrigo Gomez, turn right onto Rodrigo Gomez and continue onto Rojo Gomez. Turn left to stay on Rojo Gomez, continue onto Nichupte, take right onto Kohunlich, turn right onto Valle de Bravo, take the first left onto Tlaquepaque and turn left toward the property.

                                              Hotel information
                                              • Check-In:
                                                from  3 pm
                                              • Check-Out:
                                                until  12 pm
                                              • Year renovated:
                                                2010
                                              • Number of rooms:
                                                638

                                              Hotel Awards

                                              MexicanHOTEL AWARDSRecommendedCancunGran Caribe Real

                                              According to guest reviews, the hotel has been rated as
                                              Best Family Hotels in Mexico

                                              Use Badge

                                              Gran Caribe Real Reviews

                                              Guest reviews are submitted by our customers after their stay at Gran Caribe Real

                                              Average guest rating

                                              7.4out of 10
                                              Very good
                                              Based on 39 reviews

                                              Rating by category:

                                              Location
                                              9.4
                                              Rooms
                                              8.9
                                              Service
                                              9.2
                                              Value
                                              8.8
                                              Dining
                                              6.5

                                              Individual guest reviews

                                              • Family with children
                                                7.8

                                                very clean most staff wear frandliy

                                                did not have a room first night we arive .we book a hotel 5 mounts in advents, that was very disapointet.

                                              • Family with children
                                                7.0

                                                After fighting with management (took 24 hours) about failing to honour our booking made SIX months prior to arriving, we finally were given the room we booked and was exactly what we booked thru Booked.net. Very very clean, super air conditioning, cleaning crew impecable and all restaurants & buffet staff super friendly and helpful. Beyond front desk/check in issues hotel is good & value for dollar.

                                                The hotel constantly tells incoming guests that hotel over booked (over heard this told to so many other people checking in throughout the eight days we were there). Tried to shuffle my family of five to another hotel for four nights of our stay and not honour our booking. Completely disgusted by the management's attitude, no appologies or sorry for the inconvenience. Three hungry exhausted children under nine and hours of waiting to get checked into hotel.

                                              • Family with children
                                                6.2

                                                Check in staff were friendly. Breakfast was great. .

                                                Generally the hotel was noisey and food and drink staff unfriendly. Would not stay again

                                              • Family with children
                                                9.6

                                                hotel staff is excellent, resort is clean and spacious, good food

                                                more food variety would be better

                                              • Family with children
                                                2.8

                                                REALLY NOTHING

                                                FIRST OF ALL, YOU DID NOT GET ANYTHING PROMISED AND DID NOT GET WHAT YOU PAID FOR!! We had 3 rooms, one with 4 and only 1 bed for all. We were suppose to get 2 double beds as promised, but the usual saying was: "sorry, we have college graduation and had to give them the rooms with the double beds". I heard this told to many many people as they checked in. No one was there to help, and you did NOT get what you paid for. RIP OFF!

                                              How to reach hotel

                                              hotel Gran Caribe Real Hotel - Cancun Cancun location
                                              Show big map »

                                              Hotel Address:

                                              Km 11.5 Blvd Kukulkan, Cancun, Mexico, 77500

                                              Get directions
                                              City Center
                                              • Cancun
                                                10.4km
                                              Airports
                                              Beaches
                                              • Forum Beach Cancun
                                                1.6km
                                              • Playa Marlin
                                                2.1km
                                              Hotel information
                                              • Check-In:
                                                from  3 pm
                                              • Check-Out:
                                                until  12 pm
                                              • Year renovated:
                                                2010
                                              • Number of rooms:
                                                638

                                              Hotel Awards

                                              MexicanHOTEL AWARDSRecommendedCancunGran Caribe Real

                                              According to guest reviews, the hotel has been rated as
                                              Best Family Hotels in Mexico

                                              Use Badge

                                              Hotels nearby
                                              Mia Cancun Resort
                                              4 stars
                                              0.6km
                                              Nyx Cancun Hotel
                                              4 stars
                                              0.8km