Excelsior Hotel - Hong Kong

281 Gloucester Road, Causeway Bay, Hong Kong, China  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
^

Excelsior Hotel - Hong Kong

 Free Wi-Fi

Free Wi-Fi in public areas

 Parking

Paid parking

 24-Hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Fitness/Gym

Fitness center

 Spa and relaxation

Spa & wellness center

Steam bath

 Breakfast

In-room breakfast

Continental breakfast

 Food/Drinks

Restaurant

Bar/Lounge

Overview

Located in Causeway Bay district Excelsior is rated 4 stars and features live entertainment, a cocktail lounge and a rooftop terrace. An example of Italian architecture, this hotel opened in 1973 and was fully restored in 1999.

This hotel is conveniently located in an exhibition area and 1.8km from Tsim Sha Tsui East, Statue Square and Cenotaph and Tsim Sha Tsui Promenade. This contemporary property is 5 minutes' to Hong Kong Football Club, Wan Chai and Airport Core Programme Exhibition Centre.

Quick access to a shopping mall, department stores and a stadium is provided.

The nearest subway station is Causeway Bay, located about 200 meters from the hotel. 30 minutes' drive from Hong Kong International airport.

Rooms

Modern rooms feature Wi-Fi, LCD flat-screen TV, satellite TV, a laptop-size safe and a minibar. All of the rooms have a spectacular view over the harbor. Guests can make use of en suite bathrooms with a hairdryer, a shower and slippers available in all guestrooms.

Eat

Every morning a free breakfast is served from 06:30 till 10:30. The restaurant offers freshly-made Chinese meals in a graceful atmosphere. The spacious bar serves a selection of wines.

A buffet breakfast is served at the price of HKD 198 per person per night.  The hotel offers a buffet breakfast at the price of HKD 108.90 per night per child under 6 years. 

Services

The hotel offers a lift, a barber shop and a hairdresser; ironing service, 24-hour reception and dry cleaning are also provided.

Relax

The on-site SPA facilities include a steam room, a sauna and beauty treatments. For workouts the fitness center provides a gym and fitness classes.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

public hotel parking is possible on site (reservation might be needed) at HKD 250 per day.

Number of floors   28.  Number of rooms   883.

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Facilities

General

  • Free Wi-Fi in public areas
  • Paid on-site parking
  • VIP check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Air conditioning in public areas
  • Children are welcome
  • 24-hour security
  • Free safe at reception
  • Multilingual staff
  • No pets allowed
  • Executive/Club floor
  • Lobby
  • Souvenir shop
  • Coffee shop
  • Currency exchange
  • Beauty salon
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled

Activities

  • Tennis

Services

  • Paid airport shuttle
  • Paid city shuttle
  • Paid valet parking
  • 24-hour room service
  • Bell staff/Porter
  • Car rental
  • Limousine service
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance
  • Shoe shine service
  • Wake up service

Dining facilities

  • Paid breakfast
  • Continental breakfast
  • In-room breakfast
  • A la carte restaurant
  • Bar/Lounge
  • Cafe
  • Catering service
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Conference room
  • Meeting/Banquet facilities
  • Secretarial service
  • Fax/Photocopying

Children's facilities

  • Cribs available
  • Paid babysitting/Child services
  • Kids club

Leisure facilities

  • Fitness center
  • Health club
  • Spa & wellness center
  • Steam bath
  • Shiatsu massage

Room view

  • Sea view
  • City view
  • Harbor view
  • Park view

Room facilities

  • Free Wi-Fi in rooms
  • Individual air conditioning
  • Heating
  • VIP room facilities
  • Paid in-room safe
  • Mini-Bar
  • Tea and coffee facilities
  • Bottled water
  • Turndown service
  • Connecting rooms
  • Sitting area
  • Dressing area
  • Rollaway/Extra bed
  • Ironing facilities
  • In-room desk

Bathroom

  • Private bathroom
  • Bath/Shower
  • Room toiletries
  • Hair dryer
  • Bathrobe
  • Slippers

Kitchen facilities

  • Mini-fridge

Media

  • Paid movies/Video
  • Flat-screen TV
  • Internet television
  • Hi-Fi
  • Direct dial telephone
  • Radio

Room decor

  • Carpeted floor

Policies

Check-In

  • from  12 pm

Check-Out

  • until  2 pm

Children and extra beds

  • One child under the age of 12 may stay free of charge when using existing bedding. 
  • All children under the age of 2 may stay for free in a crib. 
  • All children under the age of 12 may stay for free in an extra bed. 
  • Maximum capacity of extra beds in a room is 1. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Excelsior Hotel - Hong Kong Hong Kong location
Show big map »

Hotel Address:

281 Gloucester Road, Causeway Bay, Hong Kong, China

Get directions
City Center
  • Hong Kong
    4.3km
Airports
Train Stations
  • MTR Causeway Bay Station
    200 m
  • MTR Wan Chai Station
    1.3km
Underground stations
  • Causeway Bay
    200 m
  • Causeway Bay
    200 m
Restaurants
  • ToTT's and Roof Terrace at The Excelsior, Hong Kong (cuisine: International)
    30 m
  • Tonkichi Japanese Restaurant
    40 m
Parks
  • Victoria Park
    520 m
Hotel information
  • Check-In:
    from  12 pm
  • Check-Out:
    until  2 pm
  • Number of floors:
    28
  • Number of rooms:
    883

Hotel Awards

ChineseHOTEL AWARDSRecommendedHong KongExcelsior

According to guest reviews, the hotel has been rated as
Best Spa Hotels in China

Use Badge

Rooms and availability

Grand Luxe Double Room
Bed type: King Size bed or Twin beds
Size: 34m2
Check Prices
  • Air conditioning
  • Shower
— Less information+ More information
Room facilities
    Excelsior Executive Superior Twin RoomExcelsior Executive Superior Twin RoomExcelsior Executive Superior Twin Room
    Executive Superior Twin Room
    Bed type: 2 Single beds or King Size bed or Twin beds
    Size: 26m2
    Check Prices
    • Free Wi-Fi
    • Air conditioning
    • Shower
    • — Less information+ More information

    Leisure Executive Superior Side Harbour View

    Room facilities
      Excelsior Executive Superior Executive-Floor Double RoomExcelsior Executive Superior Executive-Floor Double RoomExcelsior Executive Superior Executive-Floor Double Room
      Executive Superior Executive-Floor Double Room
      Bed type: Double Bed or 2 Single beds or Twin beds
      Size: 26m2
      Check Prices
      • Air conditioning
      • Shower
      — Less information+ More information

      TWIN EXECUTIVE FLOOR-SUPERIOR

      Room facilities
        Excelsior Standard Double Room Standard RoomExcelsior Standard Double Room Standard RoomExcelsior Standard Double RoomExcelsior Standard Double Room
        Standard Double Room
        Bed type: King Size bed or 2 Single beds or Twin beds
        Size: 34m2
        Check Prices
        • Free Wi-Fi
        • Air conditioning
        • Shower
        • — Less information+ More information

        DOUBLE KING-STANDARD

        Room facilities
          Excelsior Superior Twin RoomExcelsior Superior Twin RoomExcelsior Superior Twin Room
          Superior Twin Room
          Bed type: 2 Single beds or Double Bed or Twin beds
          Size: 30m2
          Check Prices
          • Free Wi-Fi
          • Air conditioning
          • Shower
          • — Less information+ More information

          Superior Harbourview

          Room facilities
            Excelsior Superior Executive Floor Twin RoomExcelsior Superior Executive Floor Twin RoomExcelsior Superior Executive Floor Twin Room
            Superior Executive Floor Twin Room
            Bed type: 2 Single beds or Double Bed
            Size: 26m2
            Check Prices
            • Air conditioning
            • Shower
            — Less information+ More information
            Room facilities
              Excelsior Executive Deluxe Double Room Deluxe Harbour View RoomExcelsior Executive Deluxe Double Room Deluxe Harbour View RoomExcelsior Executive Deluxe Double Room
              Executive Deluxe Double Room
              Bed type: King Size bed or Twin beds or Double Bed
              Size: 34m2
              Check Prices
              • Air conditioning
              • Shower
              — Less information+ More information
              Room facilities
                Excelsior Executive Deluxe Executive Floor Double RoomExcelsior Executive Deluxe Executive Floor Double RoomExcelsior Executive Deluxe Executive Floor Double Room
                Executive Deluxe Executive Floor Double Room
                Bed type: Double Bed or Twin beds
                Size: 34m2
                Check Prices
                • Air conditioning
                • Shower
                — Less information+ More information

                DOUBLE EXECUTIVE FLOOR-DELUXE-FULL HARBOUR VIEW

                Room facilities
                  Excelsior Deluxe Double RoomExcelsior Deluxe Double RoomExcelsior Deluxe Double RoomExcelsior Deluxe Double Room
                  Deluxe Double Room
                  Bed type: Double Bed or King Size bed or 2 Single beds
                  Size: 34m2
                  Check Prices
                  • Free Wi-Fi
                  • Air conditioning
                  • Shower
                  • — Less information+ More information

                  Deluxe Room Harbour View

                  Room facilities
                    Excelsior Deluxe Executive Floor Double RoomExcelsior Deluxe Executive Floor Double RoomExcelsior Deluxe Executive Floor Double Room
                    Deluxe Executive Floor Double Room
                    Bed type: Double Bed or 2 Single beds
                    Size: 34m2
                    Check Prices
                    • Air conditioning
                    • Shower
                    — Less information+ More information
                    Room facilities
                      Excelsior Deluxe Suite
                      Deluxe Suite
                      Bed type: King or Twin beds
                      Size: 74m2
                      Check Prices
                      • Air conditioning
                      • Shower
                      — Less information+ More information
                      Room facilities
                        Excelsior Executive Double RoomExcelsior Executive Double RoomExcelsior Executive Double Room
                        Executive Double Room
                        Bed type: King Size bed or Twin beds or 2 Single beds
                        Size: 30m2
                        Check Prices
                        • Free Wi-Fi
                        • Air conditioning
                        • Shower
                        • — Less information+ More information

                        DOUBLE EXECUTIVE-HARBOUR VIEW

                        Room facilities
                          Excelsior Executive Suite
                          Executive Suite
                          Bed type: King or Twin beds
                          Size: 55m2
                          Check Prices
                          • Air conditioning
                          • Shower
                          — Less information+ More information
                          Room facilities
                            Panoramic Suite
                            Size: 128m2
                            Check Prices
                            • Air conditioning
                            • Shower
                            — Less information+ More information
                            Room facilities

                              How to reach hotel

                              hotel Excelsior Hotel - Hong Kong Hong Kong location
                              Show big map »

                              Hotel Address:

                              281 Gloucester Road, Causeway Bay, Hong Kong, China

                              Get directions
                              City Center
                              • Hong Kong
                                4.3km
                              Airports
                              Train Stations
                              • MTR Causeway Bay Station
                                200 m
                              • MTR Wan Chai Station
                                1.3km
                              Underground stations
                              • Causeway Bay
                                200 m
                              • Causeway Bay
                                200 m
                              Restaurants
                              • ToTT's and Roof Terrace at The Excelsior, Hong Kong (cuisine: International)
                                30 m
                              • Tonkichi Japanese Restaurant
                                40 m
                              Parks
                              • Victoria Park
                                520 m
                              Hotel information
                              • Check-In:
                                from  12 pm
                              • Check-Out:
                                until  2 pm
                              • Number of floors:
                                28
                              • Number of rooms:
                                883

                              Hotel Awards

                              ChineseHOTEL AWARDSRecommendedHong KongExcelsior

                              According to guest reviews, the hotel has been rated as
                              Best Spa Hotels in China

                              Use Badge

                              Excelsior Location

                              Legend
                              • Current hotel
                              • Hotels nearby
                              • Airports
                              • Underground stations
                              • Train stations
                              • Parks
                              • Tourist attractions
                              • Museums
                              • Convention centers
                              • Stadiums
                              • Food and meals
                              • General

                              Hover above the icons to see hotel photo and details.

                              Click the hotel to go to the main hotel page.

                              Route Planner
                              Enter your starting point
                              (at least street address and city)
                              to receive driving directions to or from the hotel.

                              What's nearby

                              Tourist attractions

                              Places of interest

                              Train stations

                              Convention centers

                              • Hong Kong Convention and Exhibition Centre - 1.1km

                              Sport related

                              • Hong Kong Stadium - 1.1km

                              Shopping areas

                              • Sogo Hong Kong - 100 m
                              • Lee Gardens Two - 300 m
                              • Lee Gardens - 400 m
                              • Times Square Hong Kong - 400 m

                              Stadiums

                              Arboretum, Green spaces, Zoos

                              • hong kong zoo - 1.4km

                              Business areas

                              • Central Plaza - 1.1km

                              Underground stations

                              • Causeway Bay - 100 m
                              • Tin Hau - 700 m
                              • Wan Chai - 1.2km
                              • Fortress Hill - 1.2km

                              Marina

                              • Wan Chai Ferry Pier - 800 m

                              Local Attractions

                              • Hopewell Centre - 1.5km
                                Hopewell Centre, 183, Wanchai, Hong Kong
                              • Tsim Sha Tsui Promenade - 1.7km
                                Tsim Sha Tsui, Hong Kong
                              • Tsim Sha Tsui - 1.9km
                                Kowloon, Hong Kong
                              • Wan Chai Hung Shing Temple - 1.6km
                                No.129 Queen's Road Esat, Central and Western District, Hong Kong Island, Hong Kong
                              • Hong Kong Space Museum - 1.9km
                                10 Salisbury Road, Cultural Centre Complex, Tsim Sha Tsui, Kowloon, Hong Kong

                              Near the hotel

                              • Causeway Bay - 380 m
                                East to Wanchai, West to Pak Kok, Hong Kong
                              • Wan Chai - 620 m
                              • Lin Fa Kung Temple - 920 m
                                Lin Fa Kung Street West, Hong Kong
                              • Hong Kong Racing Museum - 980 m
                                Second Floor of the Happy dalley Stand, Happy Valley Racecourse, Hong Kong
                              • Victoria Park - 520 m
                                Gaoshiwei Street, Wanzai District, Hong Kong
                              • Tin Hau Temple (Causeway Bay) - 870 m
                                No.10 Tin Hau Temple Road, Hong Kong
                              • North Point, Hong Kong - 950 m
                                Eastern District, Hong Kong Island, Hong Kong

                              Restaurants Nearby

                              • ToTT's and Roof Terrace at The Excelsior, Hong Kong - 30 m

                                Address: No.281 Gloucester Road
                                Phone: 852-28376786

                                70% likes this, based on 124 reviews
                                Cuisine: International

                              • Yee Tung Heen - 20 m

                                Address: No. 281 Gloucester Road, Causeway Bay
                                Phone: 852-28376790

                                77% likes this, based on 10 reviews
                                Cuisine: Chinese

                              • Myung Ga Korean Restaurant - 40 m

                                Address: 280 Gloucester Rd, Causeway Bay
                                Phone: 852-28825056

                                52% likes this, based on 36 reviews
                                Price Range: CAD 32 - CAD 130

                              • Tonkichi Japanese Restaurant - 40 m

                                Address: Shop P412 World Trade Centre, 280 Gloucester Road , Causeway Bay
                                Phone: 852-25776617

                                73% likes this, based on 61 reviews
                                Price Range: CAD 15 - CAD 41

                              • Lord Stow's @ Expresso - 20 m

                                Address: Excelsior Hotel, 281 Gloucester Road,Causeway Bay

                                70% likes this, based on 31 reviews
                                Cuisine: Bakery

                              Hotel information
                              • Check-In:
                                from  12 pm
                              • Check-Out:
                                until  2 pm
                              • Number of floors:
                                28
                              • Number of rooms:
                                883

                              Hotel Awards

                              ChineseHOTEL AWARDSRecommendedHong KongExcelsior

                              According to guest reviews, the hotel has been rated as
                              Best Spa Hotels in China

                              Use Badge

                              Excelsior Reviews

                              Guest reviews are submitted by our customers after their stay at Excelsior

                              Average guest rating

                              8.2out of 10
                              Excellent
                              Based on 105 reviews

                              Rating by category:

                              Value
                              6.8
                              Location
                              9.3
                              Rooms
                              8.9
                              Service
                              8.8
                              Dining
                              7.0

                              Individual guest reviews

                              • Group of friends
                                9.2

                                The comfort and convenience. Great harbor view. Pleasant staff. Comfortable bed!

                                I thought the decoration in the room was a little faded, especially the paintings. The bath robes were not too soft, and the towels quite small!

                              • Family with children
                                9.6

                                excellent hotel, location and facility

                                location

                              • Family with children
                                9.2

                                1. proximity to underground line; 2. 15 meters from first shops and then on and on and on (times square); 3. very nice service; 4. good enough gym; 5. hotel is one of the airport express service stops. it means you get on the underground train at the airport and get off at the hotel entrance (you need to change from the metro to the bus at the central station - very easy - controled by signs and personel transfer just 40 meters walk... - on the way back you check in your luggage at the cenral station - then at the airport you just walk to the gate... super!

                                1. bathroom in the stadard room could be bigger (anyway it is ok... had really nothing bad to write about...)

                              • Couple
                                7.8

                                The Totts restaurant was a wonderful dining experience

                                The bathrooms looked a bit tired, could do with a bit of an overhaul

                              • Single
                                7.4

                                Hotel locates steps from major shopping district. My room faces the victoria harbor with amazing view.

                                Interior decor is in desparate need for updating. Bathroom smells a bit damp. Hairdryer upon request. The mechanical unit (ac) in my room makes a banging noise every few hours, audible enough to wake me up few times at night. Cabling visible/dangling from the ceiling (fiber optics? Wifi? Not sure what they are for).

                              • Older travelers
                                8.2

                                Fantastic location, close to shopping & City Centre & Star Ferries. Recommend staying on Executive levels, warm & welcoming friendly service.

                                Room was very compact, for more comfort would look to book larger if staying again next time.

                              • Family with children
                                7.8

                                The hotel is quiet. The service is good and I've got my room request without any problems.

                                Nothing.

                              • Older travelers
                                9.6

                                The attitude of all the staff was excellent; respectful, friendly and "nothing too much trouble". The restaurants, especially TOTTs, were good, with friendly, sympathetic staff. The beds were extremely comfortable; room service excellent.

                                Having stayed at the hotel sevral times since 1998, I feel that the interior may be due for an update, although nothing is wrong with the decor, some modernisation may be worthwhile.

                              • Older travelers
                                10.0

                                Easy access to shopping and sightseeing trips

                                Hotel about to undergo an upgrade, certain aspects of the hotel are out dated but still confortable

                              • Single
                                8.8

                                the harbour view and the location to shopping and public transport

                                nil, only a bit surprise that the control of individual lighting and air-con at bed side is a bit limited

                              • Family with children
                                5.8

                                The location is central and convenient, and some rooms have excellent harbour views. The housekeeping staff are attentive and rooms are comfy.

                                For the price, the rooms are aging, the showers are unacceptably poor, and restaurants overpriced. Airport shuttle bus and internet access are not complimentary even for long-staying guests. Hotel is used extensively for airline cabin crew and the place often feels like a transit lounge.

                              • Single
                                9.6

                                Toss's Bar was really wonderful. We ould enjoy the live show there. Guests were also nice to enjoy the music and dance together. The room was also nice and clean.

                              • Older travelers
                                7.8

                                The hotel is at the main shopping area.

                                The room is a bit old and small compare to the price you paid HK$1600/night.

                              • Older travelers
                                7.4

                                Harbour view room and great location

                                bathroom l

                              • Group of friends
                                7.0

                                The Excelsior is a HK landmark. The view is outstanding. The location is unbeatable. Staff always ready to help. I liked locaton and view best. Great!

                                No free internet use in rooms nor anywhere at the hotel. Made it fall behind new design business hotels in Asia.

                              How to reach hotel

                              hotel Excelsior Hotel - Hong Kong Hong Kong location
                              Show big map »

                              Hotel Address:

                              281 Gloucester Road, Causeway Bay, Hong Kong, China

                              Get directions
                              City Center
                              • Hong Kong
                                4.3km
                              Airports
                              Train Stations
                              • MTR Causeway Bay Station
                                200 m
                              • MTR Wan Chai Station
                                1.3km
                              Underground stations
                              • Causeway Bay
                                200 m
                              • Causeway Bay
                                200 m
                              Restaurants
                              • ToTT's and Roof Terrace at The Excelsior, Hong Kong (cuisine: International)
                                30 m
                              • Tonkichi Japanese Restaurant
                                40 m
                              Parks
                              • Victoria Park
                                520 m
                              Hotel information
                              • Check-In:
                                from  12 pm
                              • Check-Out:
                                until  2 pm
                              • Number of floors:
                                28
                              • Number of rooms:
                                883

                              Hotel Awards

                              ChineseHOTEL AWARDSRecommendedHong KongExcelsior

                              According to guest reviews, the hotel has been rated as
                              Best Spa Hotels in China

                              Use Badge

                              Hotels nearby
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                              3 stars
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