Courtyard Waterloo St Jacobs Hotel

ex. Best Western Waterloo

50 Benjamin Road East, Waterloo, Canada, N2V 2J9  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Courtyard Waterloo St Jacobs Hotel

 Free Wi-Fi

Free Wi-Fi in public areas

 Parking

Paid parking

 24-Hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Fitness/Gym

Fitness center

 Spa and relaxation

Jacuzzi

 Breakfast
 Food/Drinks

Restaurant

Bar/Lounge

Overview

The lovely Courtyard Waterloo St Jacobs is situated in the tourist center of Waterloo close to Waterloo Park, Laurel Creek Conservation Area and Woodside National Historic Site. The building was renovated in 2012.

St. Jacobs Country Playhouse are located just 100 meters from the venue. Waterloo city center is 4km away.

A mall, bistros and markets are only a few steps from the hotel.

The hotel is conveniently located within easy reach of Kitchener-Waterloo Regional airport.

Rooms

All non-smoking guest rooms including Studio and Junior Suite come with modern facilities. They boast sophisticated decor and offer a fridge and a microwave.

Eat

Guests are offered a buffet breakfast served in the breakfast room. The specialty restaurant provides special meals. Refreshing drinks are offered in the café bar.

Services

Guests will benefit from shopping service, ticket service and car rental along with a safe deposit box, VIP room facilities and a gift shop.

Relax

A wellness center, a sauna and a hot tub are available on-site. The on-site fitness center comes with an exercise room, bicycles and fitness classes.

Internet

Wireless internet is available in public areas for free.

Guest Parking

Free public parking is possible on site.

Year renovated   2012.  Number of rooms   118.

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Facilities

General

  • Free Wi-Fi in public areas
  • Paid parking
  • Handicap parking
  • Express check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Air conditioning in public areas
  • Safe deposit box
  • Multilingual staff
  • No pets allowed
  • Sundry/Convenience store
  • Vending machines
  • Souvenir shop
  • Coffee shop
  • ATM/Cash machine
  • Fireplace
  • Beauty salon
  • Luggage storage
  • Ski storage
  • Elevator
  • Rooms/Facilities for disabled

Services

  • Paid airport shuttle
  • Room service
  • Car rental
  • Limousine service
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Shops/Commercial services
  • Newspaper service
  • Tours/Ticket assistance
  • Wake up service

Dining facilities

  • Paid breakfast
  • Restaurant
  • Snack bar
  • Coffee/Tea in lobby

Meeting facilities

  • 24-hour business center
  • Meeting room
  • Meeting/Banquet facilities
  • Printers
  • Fax/Photocopying

Children's facilities

  • Cribs available

Leisure facilities

  • Fitness center
  • Spa center
  • Jacuzzi
  • Sauna
  • Television in lobby

Room facilities

  • Free Wi-Fi in rooms
  • Individual air conditioning
  • Heating
  • VIP room facilities
  • Tea and coffee facilities
  • Connecting rooms
  • Sitting area
  • Dressing area
  • Sofa bed
  • Rollaway/Extra bed
  • Ironing facilities
  • In-room desk

Bathroom

  • Private bathroom
  • Bath/Shower
  • Room toiletries
  • Hair dryer

Kitchen facilities

  • Microwave
  • Refrigerator

Bedroom

  • Premium bedding
  • Pillow top mattress

Media

  • Flat-screen TV
  • Cable/Satellite television
  • Sound docking station
  • Direct dial telephone
  • Free local telephone calls
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-In

  • from  3 pm

Check-Out

  • until  11 am

Children and extra beds

  • One child under the age of 13 may stay free of charge when using existing bedding. 
  • One child under the age of 3 may stay for free in an extra bed. 
  • Older children/adults may stay at the price of CAD 10 per person per night in an extra bed. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Courtyard Waterloo St Jacobs Hotel Waterloo location
Show big map »

Hotel Address:

50 Benjamin Road East, Waterloo, Canada, N2V 2J9

Get directions
City Center
  • Waterloo
    3.2km
Airports
  • Bus stop
    4.0km
Hotel information
  • Check-In:
    from  3 pm
  • Check-Out:
    until  11 am
  • Year renovated:
    2012
  • Number of rooms:
    118

Hotel Awards

CanadianHOTEL AWARDSRecommendedWaterlooCourtyard Waterloo St Jacobs

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Canada

Use Badge

Rooms and availability

Courtyard Waterloo St Jacobs Guest RoomCourtyard Waterloo St Jacobs Guest Room
Guest Room
Bed type: King Size bed or 2 Queen Size beds or 2 Single beds
Check Prices
  • Air conditioning
— Less information+ More information
Room facilities
    Courtyard Waterloo St Jacobs StudioCourtyard Waterloo St Jacobs StudioCourtyard Waterloo St Jacobs Studio
    Studio
    Bed type: King Size bed
    Check Prices
    — Less information+ More information
    Room facilities
      Courtyard Waterloo St Jacobs Junior SuiteCourtyard Waterloo St Jacobs Junior SuiteCourtyard Waterloo St Jacobs Junior Suite
      Junior Suite
      Bed type: King Size bed
      Check Prices
      — Less information+ More information
      Room facilities

        How to reach hotel

        hotel Courtyard Waterloo St Jacobs Hotel Waterloo location
        Show big map »

        Hotel Address:

        50 Benjamin Road East, Waterloo, Canada, N2V 2J9

        Get directions
        City Center
        • Waterloo
          3.2km
        Airports
        • Bus stop
          4.0km
        Hotel information
        • Check-In:
          from  3 pm
        • Check-Out:
          until  11 am
        • Year renovated:
          2012
        • Number of rooms:
          118

        Hotel Awards

        CanadianHOTEL AWARDSRecommendedWaterlooCourtyard Waterloo St Jacobs

        According to guest reviews, the hotel has been rated as
        Best Spa Hotels in Canada

        Use Badge

        Courtyard Waterloo St Jacobs Location

        Legend
        • Current hotel
        • Hotels nearby
        • Airports
        • Underground stations
        • Train stations
        • Parks
        • Tourist attractions
        • Museums
        • Convention centers
        • Stadiums
        • Food and meals
        • General

        Hover above the icons to see hotel photo and details.

        Click the hotel to go to the main hotel page.

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        What's nearby

        Popular areas

        • City Center - 3.1km

        Amusement

        • O'briens Billiards Inc - 2.8km
        • East Side Mario's - 3.1km
        • Sharp Shooters Billiards - 4.4km
        • Bingo Bingo Lodge - 4.4km
        • Elmira Bowl - 9.4km

        Museums

        • Brubacher House Museum - 2.6km

        Parks

        • Kiwanas Park - 4.6km
        • Waterloo Park - 4.9km

        Halls

        • Woolwich Community Hall - 1.4km
        • Waterloo Rod and Gun Club - 1.4km
        • C W's Banquet Hall - 2.2km
        • Club Willowells - 3.1km
        • Waterloo Knights of Columbus - 3.8km
        • Federation of Students - 4.4km
        • Waterloo Recreation Complex - 4.9km
        • Saint George Hall - 6.9km
        • Hubertoshaus - 9.8km

        Universities, Institutes

        Arboretum, Green spaces, Zoos

        • Grand River Conservation - 4.9km

        Local Attractions

        • St. Jacobs Vistor Center - 3.6km
          1406 King Street North, St. Jacobs
        • Waterloo Park - 4.2km
          Westmount Road North, Waterloo
        • Joseph Schneider Haus - 8.4km
          466 Queen St South, Kitchener
        • Laurel Creek Conservation Area - 3.9km
          625 Westmount Rd., Waterloo
        • The Museum - 8.2km
          10 King Street West, Kitchener
        Hotel information
        • Check-In:
          from  3 pm
        • Check-Out:
          until  11 am
        • Year renovated:
          2012
        • Number of rooms:
          118

        Hotel Awards

        CanadianHOTEL AWARDSRecommendedWaterlooCourtyard Waterloo St Jacobs

        According to guest reviews, the hotel has been rated as
        Best Spa Hotels in Canada

        Use Badge

        Courtyard Waterloo St Jacobs Reviews

        Guest reviews are submitted by our customers after their stay at Courtyard Waterloo St Jacobs

        Individual guest reviews

        • Older travelers
          8.2

          Enjoyed the location and ease of getting out of the city Market and outlets were excellent Close to eating areas Very quiet even though the hotel was fully booked

          Perfer other choices than starbucks coffee Breakfast chices limited but great to have the coffee shop on site

        • Group of friends
          7.4

          it was close to market and the outlet mall very beautiful locatation and the staff were friendly all in all a very good experience

          price of room (single mom) need i say more

        • Single
          9.6

          The staff were very friendly during my entire 4 night stay. The room attendants were very thorough when cleaning my room. Nice design/decor with the recent renovations.

        • Family with children
          10.0

          friendly people excellent helpful staff they making the best of what is available resources beautiful nature

        • Family with children
          9.2

          Very Nice Hotel as it was new and very well done in decor and amenities. There was a little door problem with our room and the staff gave us complimentary breakfast vouchers (which were not part of the rate)

          It would have been nice to have complimentarybreakfasts included in the rate.

        • Older travelers
          7.0

          the beds

          attempt at lack of service , re room cleaning

        • Older travelers
          9.4

          Close to Farmer's Market and Outlet Mall

          Breakfast was not included in all room prices

        • Older travelers
          7.0

          The location was amazing. The rooms were great, and the staff was friendly.

          I didn't like the restaurant at all. Last time we stayed there we got a continental breakfast. The restaurant was pricey and the food wasn't really great. (We had just stayed in Stratford and enjoyed an amazing restaurant at our hotel. This one did not compare in the slightest. A continental breakfast would have been better.) I also didn't like the additional charge for booking on-line. At least I assume it was for booking. It was attached to each room (we had booked two, one for my mom and her friend), for each night. It was for almost $5.00 each time. Little things like that bug me. We had stayed here before and liked it. Next time we will try the soon-to-be-opened Holiday Inn Express.

        • Group of friends
          9.4

          The staff was very pleasant. My friend and I enjoyed the breakfast. The beds were very comfortable.

          For the money I paid, I expected at least a hottub or pool. I didn't like that we would have to go down the road to use another one. I thought it to be pricey. I've stayed in a lot of different places and I don't think it's right to raise the price for the area

        • Single
          6.6

          Quiet

          Food for breakfast (very limited choice, poor quality)

        • Group of friends
          10.0

          The gals at the front desk were very helpful and friendly! Our room was very clean and inviting! The main lobby was so well decorated, after breakfast we sat and finished our coffee by the fire...nicely done!

          I have to say that breakfast wasn't enjoyable. I'm not a fan of Starbucks coffee(too strong),however the server suggested adding more water to the cup.The eggs were very runny and lacked taste! Also, squirting ketchup from a packet...really??

        • Family with children
          5.0

          Front desk staff were pleasant and helpful Nice to have guest laundry and complimentary laudry items Housekeeping were pleasant and apologetic but see comment below The gym

          To preface my comments: I fully understand that my stay over the Christmas week was a low capacity period and this is a small town and not a metropolitan city so that it only makes business sense that the services available will be reduced and employees will want to spend time at home. However that said:- - bistro hours are too restricted especially for breakfast and the unavailabilty of the gridle option was not good. This meant that I had to go outside for breakfast - because we were on vacation we did not have to leave our room before 11am which I daresay is not an unreasonable hour. We were interrupted everyday by housekeeping trying to get off early( i understand they do not want to hang around but we are the guests and it is to our schedule that housekeeping must work not the other way around). Perhaps their shift hours should be modified ( a later start) at low capacity times. Furthermore there was no door hanger to say whether the room was ready to be made up so that we could hang it out to suit our needs. We want service so hanging up a tag with no service today does not give guests a proper option.

        • Family with children
          10.0

          Location

          Missed Best Western included breakfast.

        • Couple
          6.6

          Simple and quick, comfortable

          Rooms very dry; we could see through the new rug and wall paper that this was a best western previously. New furniture looked tacked-on and no integrally designed spaces. Finishes in bathroom looked cheap; no safe in the room; closet at the furthest point in the room and not at the entry so you need to walk through the room before you can take off your shoes; limited restaurant - order at the counter. With a Starbucks in the restaurant the hotel could have made abetter effort to the coffee they provide in the room which was awful. Don't call this a 4 star hotel.

        • Older travelers
          8.2

          It was handy to all the things we wanted to see and do. It was clean and quiet. Breakfast was good except for the sausage. Liked the convenience of the check out was great.

          didn't like the price of the scotch at the bar, didn't like the margarita--to sour. Sausages on the breakfast in the morning had a very funny taste to them.

        How to reach hotel

        hotel Courtyard Waterloo St Jacobs Hotel Waterloo location
        Show big map »

        Hotel Address:

        50 Benjamin Road East, Waterloo, Canada, N2V 2J9

        Get directions
        City Center
        • Waterloo
          3.2km
        Airports
        • Bus stop
          4.0km
        Hotel information
        • Check-In:
          from  3 pm
        • Check-Out:
          until  11 am
        • Year renovated:
          2012
        • Number of rooms:
          118

        Hotel Awards

        CanadianHOTEL AWARDSRecommendedWaterlooCourtyard Waterloo St Jacobs

        According to guest reviews, the hotel has been rated as
        Best Spa Hotels in Canada

        Use Badge

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