Congress Plaza Hotel - Chicago

520 S. Michigan Avenue, Chicago, United States, 60605  show map
 3 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Congress Plaza Hotel - Chicago

 Free Wi-Fi

Free Wi-Fi in rooms

 Parking

Paid parking

 24-Hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Fitness/Gym

Fitness center

 Sports activities

Golf course

 Spa and relaxation

Spa & wellness center

Jacuzzi

 Breakfast

In-room breakfast

Continental breakfast

Verified Reviews:

  • Location good - Beds comfortable - Shower functioned well
  • Comfortable room - High ceilings - Big windows
  • Nice sized room - Beautiful view - Hotel is outdated
  • Close to cta trains - In room safe - Old furnishings
  • Phenomenal location - Super check-in - No issue with elevators

Overview

Congress Plaza is a 3-star excellent hotel offering spectacular views of Grant Park and Lake Michigan. Since 1983, it has been a prominent hotel in the center of Chicago.

This hotel is located in a shopping area and 1.6km from Wrigley Building, Navy Pier and John Hancock Center / Observatory. You can see Buckingham Memorial Fountain, Willis Tower and Michigan Avenue only 450 meters from the property.

The hotel offers perfect location close to lakes and parks.

The nearest subway station is Harrison, located about 350 meters from the hotel. 15km to Midway airport.

Rooms

The property comprises 815 modern rooms appointed with LCD flat-screen TV, a laptop-size safe, Wi-Fi, individual climate control and satellite TV. They feature family bathrooms with a shower and a hairdryer.

Eat

Breakfast is served in the restaurant each morning. At the lounge restaurant guests can enjoy American cuisine. Guests can relax in the wine bar serving refreshing drinks.

All visitors are offered a full breakfast for a fee. 

Services

Guests can use wake up service, ironing service and porter service and such facilities as a barber shop, a beauty salon and a lift.

Relax

Guests will enjoy a wellness center, a Jacuzzi and a health club on-site. The hotel boasts a fitness center with a gym and fitness classes.

Internet

Wireless internet is available in the hotel rooms for free.

Guest Parking

private hotel parking is possible on site and the rate is USD 44 per day.

Number of floors   14.  Number of rooms   815.

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Facilities

General

  • Free Wi-Fi
  • Paid parking
  • 24-hour check-in
  • 24-hour reception
  • Non-smoking rooms
  • Allergy-free rooms
  • Air conditioning in public areas
  • Children are welcome
  • 24-hour security
  • Safe deposit box
  • Smoke detectors
  • Multilingual staff
  • No pets allowed
  • Lobby
  • Sundry/Convenience store
  • Souvenir shop
  • Coffee shop
  • ATM/Cash machine
  • Beauty salon
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled

Activities

  • Water Sports

Services

  • Paid valet parking
  • Room service
  • Bell staff/Porter
  • Car rental
  • Dry cleaning
  • Laundry
  • Wedding services
  • Shops/Commercial services
  • Tours/Ticket assistance
  • Shoe shine service
  • Wake up service

Dining facilities

  • Paid breakfast
  • Continental breakfast
  • In-room breakfast
  • Restaurant buffet
  • Bar/Lounge
  • Catering service
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Exhibition space
  • Conference room
  • Meeting/Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Cribs/Baby cots
  • Game room

Leisure facilities

  • Golf course
  • Fitness center
  • Spa & wellness center
  • Jacuzzi

Room view

  • City view
  • Courtyard view
  • Lake view

Room facilities

  • Free Wi-Fi in rooms
  • Individual air conditioning
  • Heating
  • Paid in-room safe
  • Mini-Bar
  • Tea and coffee facilities
  • Sitting area
  • Dressing area
  • Twin bed
  • Wardrobe
  • Ironing facilities
  • In-room desk

Bathroom

  • Private bathroom
  • Bath/Shower
  • Room toiletries
  • Hair dryer

Media

  • Flat-screen TV
  • Cable/Satellite television
  • Direct dial telephone
  • CD player
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-In

  • from  3 pm

Check-Out

  • until  11 am

Children and extra beds

  • All children under the age of 17 may stay free of charge when using existing bedding. 
  • One child under the age of 2 may stay for free in a crib. 
  • Older children/adults may stay at the price of USD 20 per person per night in an extra bed. 
  • Maximum capacity of extra beds in a room is 1. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Congress Plaza Hotel - Chicago Chicago location
Show big map »

Hotel Address:

520 S. Michigan Avenue, Chicago, United States, 60605

Get directions
City Center
  • Chicago
    600 m
Airports
Train Stations
  • Van Buren Street Station
    300 m
  • LaSalle Street Station
    700 m
Underground stations
  • LaSalle "L" Station (Blue Line)
    700 m
  • LaSalle \"L\" Station (Blue Line)
    700 m
Bus stop
  • 100 m
Restaurants
  • Artist's Cafe (cuisine: American, Coffee Shop, Greek)
    120 m
  • Chicago Carry Out
    110 m
Parks
  • Grant Park
    400 m
Beaches
  • North Avenue Beach
    780 m
  • Ohio Street Beach
    2.2km
Hotel information
  • Check-In:
    from  3 pm
  • Check-Out:
    until  11 am
  • Number of floors:
    14
  • Number of rooms:
    815

Rooms and availability

Congress Plaza Double RoomCongress Plaza Double RoomCongress Plaza Double RoomCongress Plaza Double Room
Double Room
Bed type: 2 Single beds or Double beds or Bed Assigned On Arrival
Check Prices
  • Free Wi-Fi
  • Air conditioning
  • Shower
  • — Less information+ More information

Double/Double Room

Room facilities
    Congress Plaza Two-Bedroom SuiteCongress Plaza Two-Bedroom SuiteCongress Plaza Two-Bedroom SuiteCongress Plaza Two-Bedroom Suite
    Two-Bedroom Suite
    Bed type: King Size bed
    Check Prices
    • Free Wi-Fi
    • Air conditioning
    — Less information+ More information
    Room facilities
      Congress Plaza Deluxe Suite SuiteCongress Plaza Deluxe Suite SuiteCongress Plaza Deluxe Suite SuiteCongress Plaza Deluxe Suite Suite
      Deluxe Suite
      Bed type: King Size bed
      Check Prices
      • Free Wi-Fi
      • Air conditioning
      • Bathtub
      • — Less information+ More information
      Room facilities

        How to reach hotel

        hotel Congress Plaza Hotel - Chicago Chicago location
        Show big map »

        Hotel Address:

        520 S. Michigan Avenue, Chicago, United States, 60605

        Get directions
        City Center
        • Chicago
          600 m
        Airports
        Train Stations
        • Van Buren Street Station
          300 m
        • LaSalle Street Station
          700 m
        Underground stations
        • LaSalle "L" Station (Blue Line)
          700 m
        • LaSalle \"L\" Station (Blue Line)
          700 m
        Bus stop
        • 100 m
        Restaurants
        • Artist's Cafe (cuisine: American, Coffee Shop, Greek)
          120 m
        • Chicago Carry Out
          110 m
        Parks
        • Grant Park
          400 m
        Beaches
        • North Avenue Beach
          780 m
        • Ohio Street Beach
          2.2km
        Hotel information
        • Check-In:
          from  3 pm
        • Check-Out:
          until  11 am
        • Number of floors:
          14
        • Number of rooms:
          815

        Congress Plaza Location

        Legend
        • Current hotel
        • Hotels nearby
        • Airports
        • Underground stations
        • Train stations
        • Parks
        • Tourist attractions
        • Museums
        • Convention centers
        • Stadiums
        • Food and meals
        • General

        Hover above the icons to see hotel photo and details.

        Click the hotel to go to the main hotel page.

        Route Planner
        Enter your starting point
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        What's nearby

        Tourist attractions

        Train stations

        Museums

        • Museum of Contemporary Photography - 100 m
        • American Composers Forum - 100 m
        • Chicago Music Alliance - 100 m
        • Bariff Shop For Judaica - 100 m
        • Bella Voce - 100 m
        • Spertus Institute of Jewish Studies - 100 m

        Universities, Institutes

        • Management - 100 m
        • Columbia College - 100 m
        • Roosevelt University - 100 m
        • College of Arts and Sciences - 100 m
        • Brandeis University - 100 m
        • Harrington Institute-Interior - 100 m
        • Chicago College Prfrmng Arts - 100 m
        • Liberal Education - 100 m
        • Film and Video - 100 m
        • Center For Psychoanalytic - 100 m
        • American Floral Art School - 100 m
        • English Department - 100 m
        • Television Dept - 100 m
        • Undergraduate Admissions - 100 m
        • Columbia College-Radio Dept - 100 m
        • American Academy of Art - 200 m
        • Columbia College-Science/math - 200 m
        • Columbia College-Academic Comp - 200 m
        • Career Colleges of Chicago - 400 m
        • Depaul University-Computer Sci - 400 m

        Local Attractions

        • 333 West Wacker Drive - 1.6km
          333 W. Wacker Dr., Chicago
        • Tribune Tower - 1.6km
          435 N. Michigan Ave., Chicago
        • Adler Planetarium - 1.7km
          1300 S. Lake Shore Drive, Chicago
        • Wrigley Building - 1.6km
          410 North Michigan Ave, Chicago
        • McCormick Freedom Project - 1.6km
          435 North Michigan Avenue, Chicago

        Near the hotel

        • Museum of Contemporary Photography - 80 m
          Columbia College, Chicago
        • Willow Creek Chicago - 90 m
          Auditorium Theatre, Michigan Ave. at Congress Parkway, Chicago
        • Spertus Institute of Jewish Studies - 150 m
          610 S Michigan Ave, Chicago
        • Harold Washington Library Center - 290 m
          400 South State Street, Chicago
        • Auditorium Theatre - 90 m
          50 East Congress Parkway, Chicago
        • Fine Arts Building - 120 m
          410 S. Michigan Ave., Chicago
        • Art Institute of Chicago - 580 m
          111 S Michigan Ave, Chicago

        Restaurants Nearby

        • Artist's Cafe - 120 m

          Address: 412 S Michigan Ave
          Phone: (312) 939-7855

          Cuisine: American, Coffee Shop, Greek, Diner
          Price Range: CAD 2 - CAD 42

        • Mercat a la Planxa - 240 m

          Address: 638 South Michigan Avenue
          Phone: 312-765-0524

          68% likes this, based on 288 reviews
          Cuisine: Spanish
          Price Range: CAD 43 - CAD 68

        • Osaka Sushi Express - 160 m

          Address: 400 South Michigan Avenue
          Phone: (312) 566-0118

          70% likes this, based on 33 reviews
          Cuisine: Japanese

        • Chicago Carry Out - 110 m

          Address: 63 E Harrison St
          Phone: 312-341-1270

        • Cafecito - 160 m

          Address: 26 E Congress Pkwy
          Phone: 312-922-2233

          78% likes this, based on 72 reviews
          Cuisine: Cuban

        Hotel information
        • Check-In:
          from  3 pm
        • Check-Out:
          until  11 am
        • Number of floors:
          14
        • Number of rooms:
          815

        Congress Plaza Reviews

        Guest reviews are submitted by our customers after their stay at Congress Plaza

        Individual guest reviews

        • Older travelers
          5.8

          Excellent location, with a great view of Lake Michigan. I was really surprised to find a hotel in Chicago for less than $100 a night. I also like the history and the fact that it is thought to be haunted. I love staying places with history.

          I was really bothered by the fact I had to cross a picket line to go into the hotel. I do not feel good staying someplace where people are not paid fairly. I also thought the service was very minimal. For example, when we returned on Saturday at 3:30 for a nap before going out in the evening for an early dinner and a show, our room had not been cleaned. I was told they would have to clean it right away or not at all. I just had them drop off towels because we wanted to relax.

        • Single
          7.8

          Historical place and a really confortable!

          There is not a free internet in any room. You need to pay almos 10 dollars for a day, I just stayed one night but imagine that I would stay 5 nights ... 50 dollars...

        • Couple
          9.2

          Amazing view of Grant Park/Navy Pier from our room. The bed was extremely comfortable. Location convenient for city trip as it is possible to walk to most popular areas. We needed prompt laundry/drycleaning services and this was not a problem. In less than 8 hours our clothing was taken care of and delivered to our room. Very convenient. We have stayed here before and will stay here again in the future.

          Internet access should be free of charge in my opinion. $7 for 24 hours of wireless access in the lobby or $10 for 24 hours of cable hook up access in the room is a little much. The hotel is classy, this takes away from that...

        • Couple
          6.6

          I loved the location of the hotel. It was within walking distance to many restaurants including Lou Malnati's and Giordano's. It was very close to Grant and Millennium Park as well as the magnificent mile. It was only a 5 minute taxi ride to all the bars on State and District st. The location was the best. Also, the hotel staff from bell man to front desk were very knowledgeable and were able to give his tips on where to find the hidden gems of Chicago! The bar staff was great. Our bartender Lydia was very knowledgeable and friendly towards my girlfriend and I and she made awesome drinks!

          Though the location was great, the hotel itself wasn't so great. Once you get in the hotel is gorgeous but the rooms not so much. The room we got clearly indicated that it was a non-smoking room but once we got in the room, the room smelled like it had been smoked in for 4 nights straight. I had to go down to the front desk just to make sure that I wouldn't be charged a $250 smoking fee for a non smoking room that smelled like smoke. There were no microwaves and no refrigerators so we weren't able to bring left overs from the amazing restaurants. The housekeeping staff was annoying. They kept trying to come in our room to clean it while we were still there. Each time we would tell them no thank you and an hour later they would be back to clean it again! I would recommend this hotel only because of its convenient location and friendly staff.

        • Older travelers
          6.6

          We had a horrible experience with the beligerent man next door. We also didn't feel security did their best to get him to quiet down. After calling security at 3am the gentleman proceeded to slam his door repeatedly and left the volume on his television extremely loud even after leaving his room. We were sleepless from 3am until after 5am. When we complained the desk said "you can choose to move rooms.". That seemed very inconsiderate and we felt as though it was our fault and we should "move" or else that's what we should deal with. The complaint should have been handled better as it was not our fault.

        • Couple
          8.8

          As a carpenter I notice details. The rooms trim and up keep was aged, however very clean. The furniture and bed looked good and I loved the high ceiling. A quick mattress check showed no bed bugs. We wanted just to chow on a deep dish and stay close to the highway but for the non prime time rate plus parking we choose to drive another 30 min off of rt. 80, and wake up downtown and take a quick site seeing before we rolled out. I liked the price and location.

          It is aged.I Suppose you could keep the classic style but it needs new trim, doors, tile, etc. Furniture was cool. Price and cleanliness kept us at our little off course downtown Chicago loop.

        • Single
          7.4

          Location cleanliness

          Lack of wireless internet in rooms cost of internet service poor lighting

        • Family with children
          9.6

          When we arrived I asked for a room facing the lake, and they gently gave us one room with a nice view. The location was perfect, near Millenium Park, so we could easely see The Cloud in different hours of the day, and different weather conditions, with sun, without it, by night, it was very nice. Besides we were also very closed to the Art Museum, the Architect Foundation, the Loop. We could walk to the Magnificent Mile, or take a bus everywhere very easely. It was a very good choice, considering also the price.

          The only thing that was complicated was not having a free wi-fi, and even paying we had to go down to the hall, it didn't work in the rooms.

        • Older travelers
          6.6

          Fabulous view of Lake from room. Upgrade to LakeFront King room is a must. Bartender Gus provided friendly and competent service.

          A strike was on and this was uncomfortable to say the least

        • Group of friends
          7.4

          The hotel was historical, built in 1893, and in a great location by Grant Park!

          Our bathroom door did not have a lock, only a hole in the door where the lock used to be. Staff wasn't very friendly.

        • Older travelers
          10.0

          Because we were able to reduce our room cost through a discount vendor we were able to stay at this classic Chicago hotel. We enjoyed being adjacent to Grant Park and the nearby lakefront parks and walkways. We enjoyed the convenience to Chicago cultural activities (attended Buddy Guy's Legends Blues Club, Kinky Boots theatre production, and took a Chicago Architecture Foundation river cruise) and of course, shopping. We loved being right there in the middle of everything. We enjoyed breakfast twice in the hotel restaurant.

          Nothing comes to mind. Oh, we did not use the hotel WiFi service because of the cost. Really, you couldn't include it in the room cost like other hotels.

        • Single
          3.8

          Nothing. It was shokingly low standard.

          The first room I got was half in basement, with windows high up on the wall. The corridor smelled like there has been a water leakage for a long time (half rotten smell). In the room there was a stale smell, almost camouflaged by anit-bug sprays. I demanded a new room, and got it. Next room had full size windows, but smelled awful: Thick,dirty carpets, and the whole room smelled strongly from from germ-killers. Still, there was a big cocharage in the bath room. Gloomy, poorly-lit room and all corridors. Very claustrofobic. In the elevator, I heard other guests complained about their rooms. This hotels needs complete renovation to justify the location and name. I'll never go back.

        • Family with children
          7.0

          Large room

          Reserved two adjoining rooms for two nights. One room had no water (sink or shower) and toilet would not flush. Reported first night. Some water pressure returned but no hot water and no working toilet. Reported on check-out. Told no manager on duty - would need to email complaint for credit on bill.

        • Family with children
          5.8

          air conditioning was not tempt friendly, could not walk around in socks they would get dirty, fairly noisy, outdated layout

        • Older travelers
          10.0

          We liked the Congress Plaza Hotel location and historical beauty. The view was excellent. Beds were comfortable. We'll be back.

          It is a bit warm in the rooms.Air conditioning wasn't the best. I wouldn't stay there in the summer.

        How to reach hotel

        hotel Congress Plaza Hotel - Chicago Chicago location
        Show big map »

        Hotel Address:

        520 S. Michigan Avenue, Chicago, United States, 60605

        Get directions
        City Center
        • Chicago
          600 m
        Airports
        Train Stations
        • Van Buren Street Station
          300 m
        • LaSalle Street Station
          700 m
        Underground stations
        • LaSalle "L" Station (Blue Line)
          700 m
        • LaSalle \"L\" Station (Blue Line)
          700 m
        Bus stop
        • 100 m
        Restaurants
        • Artist's Cafe (cuisine: American, Coffee Shop, Greek)
          120 m
        • Chicago Carry Out
          110 m
        Parks
        • Grant Park
          400 m
        Beaches
        • North Avenue Beach
          780 m
        • Ohio Street Beach
          2.2km
        Hotel information
        • Check-In:
          from  3 pm
        • Check-Out:
          until  11 am
        • Number of floors:
          14
        • Number of rooms:
          815
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